Contact OnlinePianist Support

by ItIzWednezdayMyDudez

So, I just got this app because it looked like a good piano app, right? It opens and I click a few songs, etc. Everything seems good, right? Then I go to the search button to look for some songs by Shawn Mendez, and they pop up. I click on one, and then it says I have to buy a subscription if I want to play any of the songs that are listed. Um, excuse me? So then I looked for a song by Camilla Cabello, and the same thing happens. And then I find out that there’s a specific section for the “free” songs. So I look, and all the songs are either ones I don’t know, are not popular, or are old classical music. And, I know that this app has to get income or else it might not be able to stay up, but can I at least have a few songs that I like without having to pay a subscription?
If you can add a few more popular songs to the “free” list, that would be so so absolutely great!
It’s not that this app is bad or anything. It’s a good app for learning to play the piano, but I need a little more motivation than just a few classical songs.

by Bt31

The new app is ok. A couple things I would like to see. First, the selection is not very good. Example, if I look for songs by Eric Clapton or Bob Seger, there is only one for each. There are many more examples. I use another app which is a sheet music app and looking at the same artists the selection is endless.
Second, and maybe the above reason is why, but rather than pay a subscription for lots of songs I have no interest in, and I know it’s been a long time since it was available but the ability to purchase individual songs would be very beneficial to the user. Over the past two weeks I have purchased multiple sheet music pieces from the other app I described. At 3 or $4 per song it would only take a purchase of 15 to 20 songs to get your $60 that is charged for the annual subscription.
Last, organization of my songbook is not good. The app used to put songs in order alphabetically and although there is a search option, the previous app was better in this respect. Also, the FAQ section is laughable. There is virtually no content there.
The new “teaching” format in the app is very good. The ability to master portions of a song is a good tool. I have shared my concerns with the support group and have received excellent response. I appreciate the help addressing my questions and concerns.

by Toxicful

This is an overall great app, but it is too expensive. I know about the every three day free song, but I think whenever you get the app you should be able to pick any three songs. That way it wouldn’t take me that long to get the song I like. Please add in the feature I mentioned. Also, can you make the songs sound more... I don't really know how to describe it, but it sounds... different from my piano. Also, can you add an extreme with much harder notes? The HTTYD was a little simple. One more thing. I waited 6 days to get a new song, but there was no search! My ‘free song’ was not even pickable. You should at least add a feature where you can pick which song you get. I frankly didn’t even like any of the song options. There were only nine. Other than that, I’m glad someone’s took the time to make an app like this, but it is the one thing( the not being able to pick the free 3 day song) that has stopped me from giving it 5 stars.