BU Alsace app not working? crashes or has problems?

BU Alsace Status

Last Updated on 2017-10-19 by DM Cultura s.r.l.

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Common BU Alsace Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BU Alsace app on iOS and Android devices. Solve all BU Alsace app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BU Alsace iPhone Issues and Solutions

BU Alsace iOS app crashes, not working, errors
BU Alsace iOS app network issues
BU Alsace on iOS has black/white screen

BU Alsace Android App Issues and Solutions

BU Alsace has errors/crashing/not working
BU Alsace server network connectivity issues
BU Alsace has black screen

BU Alsace iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BU Alsace app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BU Alsace app crashes or not working on Iphone (iOS):

Close and restart the BU Alsace app on iPhone
Update BU Alsace app to the Latest Version for iOS
Uninstall and reinstall BU Alsace iPhone app
Update your iPhone to the latest iOS version

Fix BU Alsace on iPhone unable to connect to server/internet connection issues::

To resolve BU Alsace network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BU Alsace black/white screen (blank screen) on iPhone:

Follow the BU Alsace iOS app troubleshooting guide Here →

BU Alsace Android App Issues and Solutions

Fix BU Alsace not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BU Alsace app issues:

Force Stop the BU Alsace App
1. On android, goto "Settings" » click BU Alsace app. » click "Force Stop".

Update BU Alsace to the latest version on PlayStore

Clear BU Alsace App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BU Alsace app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BU Alsace.

Fix BU Alsace unable to contact server/ BU Alsace internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BU Alsace » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BU Alsace » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BU Alsace on android.

Solve BU Alsace black/white screens issue on Android:

Follow the BU Alsace android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DM Cultura s.r.l., developers of BU Alsace.

About this app

BU Alsace is the mobile app provided by the University of Strasbourg, the BNU, ENGEES, ENSAS and INSA*. • recommended reading ("people who read this, also read.. ". * Bibliothèque nationale et universitaire de Strasbourg, Institut national des sciences appliquées de Strasbourg, École nationale supérieure d’architecture de Strasbourg et École nationale du génie de l'eau et de l'environnement de Strasbourg.