Melt Festival Status

Last Updated on 2022-06-02 by HeroKey GmbH

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Common Melt Festival Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Melt Festival app on iOS and Android devices. Solve all Melt Festival app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Melt Festival iPhone Issues and Solutions

Melt Festival iOS app crashes, not working, errors
Melt Festival iOS app network issues
Melt Festival on iOS has black/white screen

Melt Festival Android App Issues and Solutions

Melt Festival has errors/crashing/not working
Melt Festival server network connectivity issues
Melt Festival has black screen

Melt Festival iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Melt Festival app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Melt Festival app crashes or not working on Iphone (iOS):

Close and restart the Melt Festival app on iPhone
Update Melt Festival app to the Latest Version for iOS
Uninstall and reinstall Melt Festival iPhone app
Update your iPhone to the latest iOS version

Fix Melt Festival on iPhone unable to connect to server/internet connection issues::

To resolve Melt Festival network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Melt Festival black/white screen (blank screen) on iPhone:

Follow the Melt Festival iOS app troubleshooting guide Here →

Melt Festival Android App Issues and Solutions

Fix Melt Festival not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Melt Festival app issues:

Force Stop the Melt Festival App
1. On android, goto "Settings" » click Melt Festival app. » click "Force Stop".

Update Melt Festival to the latest version on PlayStore

Clear Melt Festival App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Melt Festival app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Melt Festival.

Fix Melt Festival unable to contact server/ Melt Festival internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Melt Festival » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Melt Festival » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Melt Festival on android.

Solve Melt Festival black/white screens issue on Android:

Follow the Melt Festival android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HeroKey GmbH, developers of Melt Festival.

About this app

Download the official Melt app and keep up to date with the latest news in addition to important info, a first glimpse of our area map, all artists and the running order tool to create your very own timetable with. Please note, our timetable is subject to minor changes. If you make sure to update your app regularly, though, you'll always be up-to-date. In order to use the mobile Internet connection as little as possible on the site, all data is stored on your device.