Contact Next Level Urgent Care Support

by Dinhmusic1

The app as of right now, December of 2020, does not even work properly. Whenever you click on the “Schedule an Appointment” option it literally takes you off the app instead and redirects you onto their time slot system on a web browser, which doesn’t even provide any time slots to patients on their website for them to book an appointment. The supervisors who oversee the digital and web-based applications, programs, and systems for next level urgent care should consider making sure their websites and apps are up-to-date and functioning properly for all patients.

by Cayenne1011

It’s the next level to socialized medicine, I suspect. They don’t answer phones at the clinic serving my area; you must leave a message and they will “promptly return your call”, or so they say (but never do). Moreover, they should remove the word “Urgent” from the business name (visits are by appointment only).

So, if you’re sick, I mean REALLY sick, and want to visit the Richmond, TX facility, I suggest you try somewhere else! Although it isn’t the only provider in town, they sure do act like it.

by Haze0623

The online sign in function is not reliable at all. Came to the clinic when it showed I’m the 4th one in line. Then, it never update. And it turned out I became the last one to be seen by the doctor. Overall a really bad and unpleasant experience! Won’t come back again!