Contact Polaroid Cube Support

I have a Cube+ I haven’t used in a while and find myself wondering why I bought it. So, I put the newest version of the app on my phone and had to update the Cube’s firmware. Seems like a majority of the time, the app will not take a still photo. What I have seen so far: I tried multiple times to take a still photo with the app. I click the button on the app and it would beep as if it took one, but then nothing would appear on the screen. No photo was taken. I must have tried 20 times to take a photo of a mural and none of them took. Without the app, I can’t take a photo at all. When I go into the picture gallery of the app, only the most recent photo appears. No other photos. If I want to see any other, I have to take the card out of the camera and open it in my computer. Sometimes, the app is stuck on motion picture form. There is no option to change modes. I have to go into the picture gallery, open a photo, and pray I can change modes this way. It’s all these issues with the app now that reminded me why I quit using the camera then. The phone app is just random. It should be a red snapper, but I get a box of nothing most of the time.

I’ve had my cube for 5 years and with the exception of the first 6 months, I seem to try to connect for hours via the app. It is beyond frustrating that they haven’t fixed the connection issues yet. I don’t even want to give it away bc it’s not worth the headaches someone else will have trying to connect to the cube like the majority of the Cube owners. I recommend to anyone wanting to get a cube, think twice and pay the extra $ for a GoPro. You would think after so many years of customer complaints Polaroid would at least attempt to update the app. Last update was over 1 year ago.

I haven’t tried using my cube+ on an iPhone since this app refused to show a preview on my iPhone 7+ years ago. I have a 12 Pro Max now and now the app is refusing to connect to the camera even though my iPhone is connected to cube’s WiFi. Also tried it on my iPad Pro and get the same results. The Cube+ stopped taking properly exposed photos years ago making the only way to take properly exposed photos with it possible being via connection to this app. Which no longer connects. I know features on old tech dwindle over time but sheesh. I guess the Polaroid name doesn’t speak much about long term support.