Dynamics 365 for phones Reviews

Pretty need. Not bad at all
Needs a few updates to make it look better and run smoother
But for what my company uses it
Its been pretty good
I finally figured put how to set appointments for my job

Constantly need to delete and reinstall Dynamics365. Performance problem galore. Today getting errors that it could not load app. Claims may have internet problems. Nope. All other apps work perfectly fine. This whole one app that runs on web and phones is a joke. Very poor UI with way too much clicking and tapping to getting anything done.

Users of the mobile app are no longer able to view related SharePoint documents for a record. This used to work but now a control error is thrown. This is critical functionality that our current clients no longer have and it has created a big issue. Please fix ASAP.

I am a salesperson using Dynamics365 to help make phone calls and look up client information. compared with other apps ive used, this one takes extra clicks and most often use of the search feature to get something accomplished. not as user friendly or as helpful as i would like.

In jobs under summary, start and end date can not be entered from iPhone. Works on my iPad but not my iPhone.

Currently unable to navigate away from “create sequences” page because the top-left hamburger icon is unresponsive, even after deleting app and starting over.

When it works it’s good. It only works about 75% of the time. I then have to delete Dynamics365 and start all over.

Being able to take this off the PC
And use the dictation is a great advantage

The “get directions” function on the company page no longer works. This should open maps and populate the company address. This worked in previous versions. Can you fix this please? It is a critical part of the sales process.

Time consuming, inefficient, if you can’t afford better or you have a small team and efficiency isn’t a priority over cost then this platform is okay.

Hello,

On iPhone it is not possible to paste text. For example, if a user wants to copy a phone number from a contact on their phone and paste it into a phone field in the dynamics 365 app user cannot tap and hold to display the “paste” function. Very frustrating if a long web address or other text needs to be copied and pasted.

Not sure if this is an apple issue or a dynamics issue. I tested this issue on a google pixel 4 and the copy and paste function worked flawlessly.

Please have this addressed.

Very user friendly in the mobile. I use it when I’m not in the office. I love it.

App is very slow to even load. Difficult to click specific items. Trying to send an email from Dynamics365 and I literally can’t even type in text. Please fix!

I’ve been pleasantly surprised with how well Dynamics365 works. Most apps like this have a high number of faults and I can’t find many here.

The only thing I’d mention is - the report for opening up the option the save or print a Quote doesn’t work for me. I’m open to suggestions for making it work. Otherwise - if this is a known shortcoming - I’d appreciation a resolution soon.

Apps are supposed to make push button type things happen easily, and with simplicity. Anytime an app makes it harder to complete tasks than the desktop app, it fails.

After the latest iOS update the icons are not showing up. I have an iPhone 8

App is instantly crashing after most recent update.

I understand that it takes time to adjust to a new system, but at first glance it seems to be a lot of steps just to input some basic information like bowman approaches.

I think this will help me. However, I’m having difficulty learning how do use it.

Every time you open one of the files, you can’t go back to the main list. You have to kill Dynamics365 .

Dynamics365 is difficult to use. I much prefer spreadsheet on a laptop. I have a great difficulty saving my service evaluations. Then when it does save I get two or three for the same one. Even this survey is difficult to save!

Dynamics365 has lots of flaws, data location changes and drop downs have too many steps.

Can’t cut paste any data.

If I can get Dynamics365 to load it works ok. Once you close it good luck launching it again without deleting and reinstalling.

Nothing syncs appropriately. I have to login every time and iPhone won’t save login. Doesn’t sync with Outlook well either.

Waste of sales people’s time!!!!

Slow moving to each task

This is the worst website

Not a user friendly app. Very difficult to work with.

Can not open

Good on phone, not iPad Pro. ??

A company as big as Microsoft releasing something as buggy and useless as this surely deserves negative stars.

First off MS. Why the hell do I have to sign in multiple times to every app you have. It seems like after a day of not using this or any other of your apps like one drive I have to resign in. My god. It makes it so I don't even want to use it. Need a pic or a file from one drive. Here sign in again even though you have done so 1000 times already. I want to whip out Dynamics365 . Sign in once when I install it and then not have to worry or at least use finger print. For a company that prides itself on productivity....half my teams time is spent relogging in to your apps.

I don't even know what else to say about this one except nuke it and start over. Not what I expected on top of a price increase on the service itself.

Haven't even had a chance to link this up yet. But noticed that the text name under Dynamics365 icon is truncated to "Dynamics..." Seriously? What a beta-app joke. It looks like crap. Things like this just detract from overall user experience and there's no reason to let this happen.

Why not use an app label that actually fits on the screen like "CRM" or just "Dynamics" instead of whatever else is appended to that and is getting chopped off because it's too long?

When a developer can't even get an app label correct, you have to wonder what the actual APP experience is going to be like....

I have the latest version of Dynamics365 and log in successfully to my organization but I get error messages every time I try to use Dynamics365 . Dynamics365 also drains my phone battery and takes for forever to load (and when it does load, it gives me error messages, so it’s completely useless).

No surprise honestly, as Microsoft Dynamics is a sub-par product to begin with and dealing with their technical support team is always a horrendous experience. There’s a reason Salesforce and Sugar CRM are market leaders in CRM & Marketing Automation platforms and Microsoft isn’t...