🏷️ About: Microsoft Dynamics 365 is a business solution app that helps professionals engage with customers and manage their data. It allows users to update notes, tasks, and attachments, along with relevant service and sales records, while on the go. The app provides a seamless set up experience and can be deployed on mobile, desktop, or tablet.
Pros
- Pretty good
- Able to take off the PC and use dictation
by Csgexec
Users of the mobile app are no longer able to view related SharePoint documents for a record. This used to work but now a control error is thrown. This is critical functionality that our current clients no longer have and it has created a big issue. Please fix ASAP.
by Ckrueger7997
Every time you open one of the files, you can’t go back to the main list. You have to kill Dynamics365 .
by Lensenj
Hello,
On iPhone it is not possible to paste text. For example, if a user wants to copy a phone number from a contact on their phone and paste it into a phone field in the dynamics 365 app user cannot tap and hold to display the “paste” function. Very frustrating if a long web address or other text needs to be copied and pasted.
Not sure if this is an apple issue or a dynamics issue. I tested this issue on a google pixel 4 and the copy and paste function worked flawlessly.
Please have this addressed.
by Mihammo
Constantly need to delete and reinstall Dynamics365. Performance problem galore. Today getting errors that it could not load app. Claims may have internet problems. Nope. All other apps work perfectly fine. This whole one app that runs on web and phones is a joke. Very poor UI with way too much clicking and tapping to getting anything done.
by Longclaw91
App is very slow to even load. Difficult to click specific items. Trying to send an email from Dynamics365 and I literally can’t even type in text. Please fix!
by Jay O!
Apps are supposed to make push button type things happen easily, and with simplicity. Anytime an app makes it harder to complete tasks than the desktop app, it fails.
by FloridaDSC
I understand that it takes time to adjust to a new system, but at first glance it seems to be a lot of steps just to input some basic information like bowman approaches.
by Eastslider
I am a salesperson using Dynamics365 to help make phone calls and look up client information. compared with other apps ive used, this one takes extra clicks and most often use of the search feature to get something accomplished. not as user friendly or as helpful as i would like.
by Adickerson1030
The “get directions” function on the company page no longer works. This should open maps and populate the company address. This worked in previous versions. Can you fix this please? It is a critical part of the sales process.
by PappyGawd55
App is instantly crashing after most recent update.
by MikeMukilteo
Currently unable to navigate away from “create sequences” page because the top-left hamburger icon is unresponsive, even after deleting app and starting over.
by Opie 7772000
I think this will help me. However, I’m having difficulty learning how do use it.
by Jtc118
Time consuming, inefficient, if you can’t afford better or you have a small team and efficiency isn’t a priority over cost then this platform is okay.
by Scs919
After the latest iOS update the icons are not showing up. I have an iPhone 8
by Mhanewich
When it works it’s good. It only works about 75% of the time. I then have to delete Dynamics365 and start all over.
by MRamirezSFL
I’ve been pleasantly surprised with how well Dynamics365 works. Most apps like this have a high number of faults and I can’t find many here.
The only thing I’d mention is - the report for opening up the option the save or print a Quote doesn’t work for me. I’m open to suggestions for making it work. Otherwise - if this is a known shortcoming - I’d appreciation a resolution soon.
by Freditobaby
Pretty need. Not bad at all
Needs a few updates to make it look better and run smoother
But for what my company uses it
Its been pretty good
I finally figured put how to set appointments for my job
by Ninimitch
Very user friendly in the mobile. I use it when I’m not in the office. I love it.
by MightySauropod
Being able to take this off the PC
And use the dictation is a great advantage
by What's Appn N
In jobs under summary, start and end date can not be entered from iPhone. Works on my iPad but not my iPhone.
by Craffay
A company as big as Microsoft releasing something as buggy and useless as this surely deserves negative stars.
First off MS. Why the hell do I have to sign in multiple times to every app you have. It seems like after a day of not using this or any other of your apps like one drive I have to resign in. My god. It makes it so I don't even want to use it. Need a pic or a file from one drive. Here sign in again even though you have done so 1000 times already. I want to whip out Dynamics365 . Sign in once when I install it and then not have to worry or at least use finger print. For a company that prides itself on productivity....half my teams time is spent relogging in to your apps.
I don't even know what else to say about this one except nuke it and start over. Not what I expected on top of a price increase on the service itself.
by Daabutcher
Can not open
by DSM Feedback
Not a user friendly app. Very difficult to work with.
by Kikik2
This is the worst website
by Momabear1234
Slow moving to each task
by FergusonCr
Nothing syncs appropriately. I have to login every time and iPhone won’t save login. Doesn’t sync with Outlook well either.
Waste of sales people’s time!!!!
by Marshal@att
If I can get Dynamics365 to load it works ok. Once you close it good luck launching it again without deleting and reinstalling.
by TonyGtony
Dynamics365 has lots of flaws, data location changes and drop downs have too many steps.
Can’t cut paste any data.
by Third Try, No Thank You
Dynamics365 is difficult to use. I much prefer spreadsheet on a laptop. I have a great difficulty saving my service evaluations. Then when it does save I get two or three for the same one. Even this survey is difficult to save!
by Tealeaf123
I have the latest version of Dynamics365 and log in successfully to my organization but I get error messages every time I try to use Dynamics365 . Dynamics365 also drains my phone battery and takes for forever to load (and when it does load, it gives me error messages, so it’s completely useless).
No surprise honestly, as Microsoft Dynamics is a sub-par product to begin with and dealing with their technical support team is always a horrendous experience. There’s a reason Salesforce and Sugar CRM are market leaders in CRM & Marketing Automation platforms and Microsoft isn’t...
by Kabgolfer
Good on phone, not iPad Pro. ??
by JG In SB
Haven't even had a chance to link this up yet. But noticed that the text name under Dynamics365 icon is truncated to "Dynamics..." Seriously? What a beta-app joke. It looks like crap. Things like this just detract from overall user experience and there's no reason to let this happen.
Why not use an app label that actually fits on the screen like "CRM" or just "Dynamics" instead of whatever else is appended to that and is getting chopped off because it's too long?
When a developer can't even get an app label correct, you have to wonder what the actual APP experience is going to be like....
Yes. Dynamics 365 for phones is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,654 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Dynamics 365 Is 70.4/100.
Yes. Dynamics 365 for phones is a totally legit app. This conclusion was arrived at by running over 5,654 Dynamics 365 for phones User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dynamics 365 Is 95.2/100..
Dynamics 365 for phones works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- New look and feel with compact layouts and stacked elements
- All-new Workspace, a personalized action hub for common tasks, suggestions, and records
- Enhanced note-taking experience with seamless access to camera and other device capabilities
- Offline access with synchronization
- Access to activities, accounts, contacts, and leads from an easy-to-use home page
- Guided contextual business process
- Visual tracking of key performance indicators with charts
- Personalized views of lists and grids to see the most important data.
