HealthCity app not working? crashes or has problems?

HealthCity Status

Last Updated on 2023-06-19 by Healthcity West B.V.

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Common HealthCity Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HealthCity app on iOS and Android devices. Solve all HealthCity app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HealthCity iPhone Issues and Solutions

HealthCity iOS app crashes, not working, errors
HealthCity iOS app network issues
HealthCity on iOS has black/white screen

HealthCity Android App Issues and Solutions

HealthCity has errors/crashing/not working
HealthCity server network connectivity issues
HealthCity has black screen

HealthCity iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HealthCity app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HealthCity app crashes or not working on Iphone (iOS):

Close and restart the HealthCity app on iPhone
Update HealthCity app to the Latest Version for iOS
Uninstall and reinstall HealthCity iPhone app
Update your iPhone to the latest iOS version

Fix HealthCity on iPhone unable to connect to server/internet connection issues::

To resolve HealthCity network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HealthCity black/white screen (blank screen) on iPhone:

Follow the HealthCity iOS app troubleshooting guide Here →

HealthCity Android App Issues and Solutions

Fix HealthCity not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HealthCity app issues:

Force Stop the HealthCity App
1. On android, goto "Settings" » click HealthCity app. » click "Force Stop".

Update HealthCity to the latest version on PlayStore

Clear HealthCity App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HealthCity app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HealthCity.

Fix HealthCity unable to contact server/ HealthCity internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HealthCity » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HealthCity » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HealthCity on android.

Solve HealthCity black/white screens issue on Android:

Follow the HealthCity android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Healthcity West B.V., developers of HealthCity.

About this app

De app is altijd binnen handbereik en biedt volop mogelijkheden om je persoonlijke doelen te halen. * Trainingsagenda: voeg je eigen sportplanning toe aan je agenda, zo blijf je gemotiveerd om je doelen te bereiken. Wanneer je deze connectie activeert, worden je workouts in de Gezondheid app automatisch toegevoegd aan je activiteitenkalender. Sporten is nog leuker met onze this app Fitness App: ideaal voor een fit én gezond leven. Je kunt deze app syncen met de Apple Gezondheid App. Zie het als je persoonlijke sportbuddy, die je motiveert en zorgt dat sporten nog leuker wordt. Download m snel!