How to Cancel Rappi

How to Cancel Rappi

Written by on 2022-09-26

We have made it super easy to cancel Rappi - Food delivery and more subscription
at the root to avoid any and all mediums "Grability, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Rappi's Cancelation Policy


Complete Guide to Cancel and Delete Rappi - Food delivery and more

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Rappi - Food delivery and more subscription at the root to avoid any and all mediums "Grability, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Rappi - Food delivery and more Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Rappi (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Rappi - Food delivery and more, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Rappi - Food delivery and more Subscription on your Android device

To cancel Rappi subscription on Android, you need to realize that deleting the Rappi app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Rappi - Food delivery and more subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Rappi subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Rappi?

Removing card details from Rappi if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Rappi from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Rappi - Food delivery and more or any other website using your Justuseapp card.
  5. Cancel the Rappi subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Rappi directly. Get their Contact info →

How to Cancel Rappi - Food delivery and more Subscription on a Mac computer.

To cancel Rappi subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Rappi - Food delivery and more app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Rappi - Food delivery and more Subscription on Paypal.

To cancel your Rappi subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Rappi - Food delivery and more" or "Grability, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Rappi - Food delivery and more.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Rappi's website?

Here's how to cancel your Rappi subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Rappi's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Rappi's contact details here

  2. Visit the website of Rappi. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Rappi account

You might have created an account on Rappi during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Rappi via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Rappi - Food delivery and more from your iPhone or Android.

Delete Rappi - Food delivery and more from iPhone.

To delete Rappi from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Rappi - Food delivery and more until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Rappi - Food delivery and more app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Rappi - Food delivery and more from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Rappi - Food delivery and more, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Rappi?

Our crowdsourced data from Rappi and Justuseapp users, shows that it is Very Easy to cancel a Rappi subscription.

If you haven't rated Rappi cancellation policy yet, Rate it here →.

What is Rappi - Food delivery and more?

Live better, live this app Discover an app created for you, available 24/7 for whatever you need. When we say that we want to make your life easier, we mean it. That's why you can send anything from anywhere in the world with your SuperApp, to more than 9 countries, everything you want to your family and friends. So if you need to go to the supermarket, a restaurant, or the pharmacy: We’ll do it for you. With this app you can order: Restaurants Always choose the best variety of food, from pizza to international dishes, we will deliver everything you want in minutes. Supermarkets Great for ordering your monthly groceries and having the help of an expert who chooses the products just like you would. We also deliver it to you by car so that you receive it in perfect condition. Last-minute shopping: Express If you need an ingredient or have a special craving, order it through Express without lines and receive everything in 35 minutes or less. Pharmacy Stay healthy while taking care of you...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 2 Comments

By Steven Raine
Jun 03 2022

Money is being withdrawn from my bank account without my permission

Rappi Prime is making monthly withdrawals of 7USD


Thanks you

Steven Raine

By Lily
Nov 27 2020

I would like to cancel the account I have never used Rappi and someone is using my email in Colombia to use this app. Is there any way you can close it or disactivate the email.

Have a Problem with Rappi - Food delivery and more? Report Issue

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User reviews of Rappi

  • By Caro Contreras B

    Works amazing in itaim and México

    This app works amazing in Sao Paulo, and other the large cities where I have try them. In small cities like Cartagena the supermarket service can improve a lot in selection. Normally the service is a life saver. I use it daily to order from restaurants, order groceries and medicines. But the thing that made me a fan is that I can order cash on demand. (Although not allowed after 10pm, that needs to improve). If you are in one of the large cities of LatAm this app is a must.

  • By horrible Pp

    Better than Instacart!!! This is insane

    Being a chile for a bit, set up the account super quick and the shoppers are amazing, delivery is superb and the customer support is not only automated but also proactive and not reactive. Great UX and UI design. Only one suggestion would be to have a instant check of items not available or also check other surrounding stores for the items that are on the shopping list! Great work ladies and gents!

  • By mmcmsp

    Life saver from start BUT needs to keep getting better

    I’m a Diamond User that have been using this app for groceries, deliveries, pickups, everything I can do using this app, I do! Avoid traffic, save time and enjoy the cash back offers that are great. Downsize: app has been improving but still crashes a lot! Also when it’s on, my phone heats too much and battery drains out - I use an iPhone XS Max btw. The other major downside is the human factor: the shoppers that get the wrong products or don’t pay attention to what’s supposed to be done. Aside those, of you are not in the Diamond Level, support is painful! Please keep improving. Love you and pay my Orime membership happily!

  • By yfimia

    Great idea with some issues and terrible customer support

    I use this app regularly and I like the idea and the features it provides. However some issues already exist and the customer support is terrible. There is no phone number to call and nobody face the problems. They don’t answer to questions and it frustrates me. For example I made a RappiPay transfer and the amount was charged on my credit card but never reached the intended person. I asked support for help and never received and answer. More that 3 days and nothing. So I had to call my bank to cancel this charge. That was frustrating. This is was not the first time support behaves like that but one of the many times they do that.

  • By Mauricekp

    Doesn’t always work as I expect

    I ordered food from a restaurant 3 blocks away from my house with an estimation of 45 minuets. The timer just kept going up to 2 hours. Then I couldn’t cancel without a fee when no one had picked up the food an hour and a half later. Then I applied for the this app debit card. It said I would be approved in 5-15 minuets. 6 hours later it’s still pending with no further information. I wish the app showed the driver on their way to the order. It only shows movement after they pick up the food. It has great features, but it’s not polished. Everything just seems to work okay or not at all.

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