How to Cancel HBO Max

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel HBO Max: Stream TV & Movies subscription at the root to avoid any and all mediums "HBO" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel HBO Max: Stream TV & Movies Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on HBO Max (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for HBO Max: Stream TV & Movies, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel HBO Max: Stream TV & Movies Subscription on your Android device

To cancel HBO Max subscription on Android, you need to realize that deleting the HBO Max app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the HBO Max: Stream TV & Movies subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your HBO Max subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel HBO Max: Stream TV & Movies Subscription on a Mac computer.

To cancel HBO Max subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the HBO Max: Stream TV & Movies app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel HBO Max: Stream TV & Movies Subscription on Paypal.

To cancel your HBO Max subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "HBO Max: Stream TV & Movies" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to HBO Max: Stream TV & Movies.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on HBO Max's website?

Here's how to cancel your HBO Max subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into HBO Max: Stream TV & Movies's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact HBO Max: Stream TV & Movies here →
2. If the company has an app they developed in the Appstore, you can try contacting HBO (the app developer) for help through the details of the app.

How to delete HBO Max account

You might have created an account on HBO Max during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to HBO Max via Justuseapp. Get all Contact details →


2. Check HBO Max's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:
   https://www.hbomax.com/privacy
   https://www.hbomax.com/terms-of-use
   http://warnermediaprivacy.com/do-not-sell
   

   *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete HBO Max: Stream TV & Movies from your iPhone or Android.

Delete HBO Max: Stream TV & Movies from iPhone.

To delete HBO Max from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold HBO Max: Stream TV & Movies until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the HBO Max: Stream TV & Movies app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete HBO Max: Stream TV & Movies from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose HBO Max: Stream TV & Movies, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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Our crowdsourced data from HBO Max and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a HBO Max subscription.

Have you rated? If you haven't rated HBO Max, Rate it here →.

HBO Max is the streaming platform that bundles all of HBO together with even more of your favorite TV series, blockbuster movies, plus new Max Originals. Get comfy, because you’ve got 100 years of epic entertainment in your hands. You’ll have unlimited access to all of HBO, together with even more favorites from Sesame Workshop, DC, Warner Bros., and more. More reasons to love HBO Max: Thousands of hours of hit movies, addictive series, and exclusive Max Originals. A personalized streaming experience for up to five viewer profiles. Collections hand-picked by real humans — not robots. Download top titles to watch on your favorite devices anywhere you go. A curated kids’ experience that grows along with their interests. HBO Max Hubs devoted to your favorite fandoms. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period. Your iTunes will automatically be charged at the same price for renewal, as stated above, within 24 hours prior to the end of the current subscription period. You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase. HBO Max is only accessible in the U.S. and certain U.S. territories. Some restrictions apply. ©2020 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license. For help, please visit help.HBOMax.com. Privacy Policy: https://www.hbomax.com/privacy Terms of Use: https://www.hbomax.c...

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1. Pulling issues faced by users like you is a good way to draw attention of HBO Max: Stream TV & Movies to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a HBO Max: Stream TV & Movies customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HBO Max: Stream TV & Movies.

• 
  By ch<3sen

  4

  Parental controls are a pain

  The app is pretty easy to browse through and watch but it a huge pain to keep changing parental controls when ever my kids want to watch something and then switch back. It would be a lot easier to allow streaming of restricted content by entering a quick passcode only parents know instead of going to setting and changing everything. This method would also prevent any mistakes in which parents forget to switch restrictions back on after watching. Not well designed for people with kids.



• 
  By knjkjlhjhjjjjjjjjjjjjjjjjj

  3

  Keep Me in the Dark

  Not impressed with HBO Now series not revealing when new episodes will be available. Totally left in the dark online. Maybe it is a marketing thing in attempts to keep me logging back on. Whatever the reason, it feels like there is always a carrot dangling. I have started a couple of series and have no clue when future episodes will air without doing a bunch of research. I am being left in the dark. To the marketing team, it is not working. Makes me want to cancel my subscription and find another streaming service with more transparency. People anxiously anticipate new episodes. By not knowing I feel I should cancel my subscription and check back in a year, if I remember. Not interested in hanging on and starting a new series.... Feels like it will lead to more of the same.



• 
  By Lucky Ned One

  3

  Was Great, Now Just Frustrating

  I’ve been using the HBO Now app now for several weeks (had to dive into GoT!), and have enjoyed it thoroughly. Then all of the sudden, on my iPhone and iPad, I can’t start any episodes of any show?? I’ve updated all iOS, uninstalled and reinstalled the app on all devices, shut off and restarted all devices, but to no avail. Funny enough though, if I start an episode on my smart TV on the HBO Now app, THEN, I can continue it on any of my mobile devices. So frustrating. HBO, please fix this before I lose my mind!



• 
  By vandecamps

  2

  Content and Accessibility

  I have had this app for years. I have put up with the constant crashes/freezing, especially when trying to watch via Google Chrome, (sometimes it does happen on my iPhone or iPad app). I have put up with the complete lack of decent and exciting movies to watch. I have put up with this because of 2 things: 1. Game of Thrones (which ended up being a complete disappointment after 9 years) and 2: Westworld. I will admit HBO does have some movies that are good...some. But they also keep some absolute C-list and D-list movies on here for years at a time. HBO needs to be updating the app/site with more exciting movies, more often; and they need to get rid of the ones they’ve had on the list for years. I’m tired of scrolling past the same movies I’ve seen on the list year after year, just to (maybe) find the ones they may or may not have recently added. I’m at my end. Either drop the price or I’m out. And from reading other reviews I’m obviously not the only one who is highly disappointed with HBO. Disney+ and Netflix will be the end of HBO if you don’t act and take these reviews seriously.



• 
  By vhbchris

  2

  Nagging issues

  I’ve had little nagging issues with the app from the start. First one not super bad but annoying none the less. For several weeks the streaming bar at the bottom wouldn’t leave the screen. The other issue I’ve recently been having is more aggravating though. The last few weeks I’ve been unable to stream a new episode live. I have to wait 24 hours to have access to it. The only help you get from tech support is a yawning bored rep who just tells you to update your app, and or try on other devices. After explaining that was the first thing I did before calling he recommended the same thing again. When I asked if I could be transferred to another department that may be better able to help he said “they’ll say the same thing.” When the Watchmen season wraps up I’m cancelling the app. I cut the ties to cable a long time ago but seems like if you’re an app only person you’re a second rate customer