How to Cancel Ooma Office

How to Cancel Ooma Office

Written by on 2022-09-13

We have made it super easy to cancel Ooma Office subscription
at the root to avoid any and all mediums "Ooma Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Ooma Office's Cancelation Policy


Complete Guide to Cancel and Delete Ooma Office

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Ooma Office subscription at the root to avoid any and all mediums "Ooma Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Ooma Office Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Ooma Office (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Ooma Office, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Ooma Office Subscription on your Android device

To cancel Ooma Office subscription on Android, you need to realize that deleting the Ooma Office app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Ooma Office subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Ooma Office subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Ooma Office Subscription on a Mac computer.

To cancel Ooma Office subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Ooma Office app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Ooma Office Subscription on Paypal.

To cancel your Ooma Office subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Ooma Office" or "Ooma Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Ooma Office.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Ooma Office's website?

Here's how to cancel your Ooma Office subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Ooma Office's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Ooma Office's contact details here

  2. Visit the website of Ooma Office. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Ooma Office account

You might have created an account on Ooma Office during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Ooma Office via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Ooma Office from your iPhone or Android.

Delete Ooma Office from iPhone.

To delete Ooma Office from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Ooma Office until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Ooma Office app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Ooma Office from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Ooma Office, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Ooma Office?

Our crowdsourced data from Ooma Office and Justuseapp users, shows that it is Unrated to cancel a Ooma Office subscription.

If you haven't rated Ooma Office cancellation policy yet, Rate it here →.

What is Ooma Office?

Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions. BE PROFESSIONAL Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work. NEVER MISS A CALL The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension. ACCESS YOUR ACCOUNT Check voicemail and update your account preferences from the app. KEEP CONNECTED ON THE GO Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail. TALK ON WI-FI Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges. HAVE A QUESTION? We are...

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User reviews of Ooma Office

  • By caitlinnna

    Great App for Professionals On-the-Go!

    I’ve used the Ooma Office Mobile App for over a year now and my overall experience has been great. It allows me to keep my business calls separate from my personal calls, all while using my cell phone. With the app, you get a separate business phone number along with business phone features like a Virtual Receptionist. The app notifies you when you are receiving an Ooma Office call, so you know to answer in a professional manner. The texting feature also just became available so you can even send messages from your business phone number! This app is great for professionals using their cell phones for business calls, without having to give out your personal cell number.

  • By MKS2012

    Great App and Service

    I love this app because it gives me the ability to have my office phone number on my cell phone, separate from my personal number. It also allows me to send and receive text messages from my business number. That is a feature that I have been wanting for a long time. Having this app is like having 2 phones but only having to carry one. Ooma is constantly providing new updates and new features as well. The customer service they provide is the best I’ve ever had. They always answer in just a few rings and I’ve never spoken to anyone I couldn’t understand clearly.

  • By mdparker04


    So far so good. I especially like update 3.1. Now when a person calls my work number I can open it directly from my locked screen. It’s an easier and welcome process. I haven’t used it a lot yet, but what I have, call reliability has been great too. Only feature that I really want to see is the ability to send and receive texts from my number. That would be awesome if they would implement that!

  • By TimothyPowell.Ninja

    Great and feature-rich

    I've run my business with Ooma Office from day one. Their product has lots of enriching features, their customer support is wonderful, and they've been incredibly accommodating to me as I experience cash flow issues with my startup. All around a great app, a great service, and a great company. They get a ten out of five from this happy customer! 🙂

  • By Blahblah4realz

    Awesome Sound Quality

    I use Ooma office thru their virtual extension and the sound quality is fantastic! I was truly surprised that there was no delay (like most phones have). It’s affordable and the virtual receptionist makes my business sound more professional. *HIGHLY RECOMMEND*

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