How to Cancel VPN

How to Cancel VPN

Written by on 2022-03-22

We have made it super easy to cancel VPN by Private Internet Access subscription
at the root to avoid any and all mediums "London Trust Media, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate VPN's Cancelation Policy


Complete Guide to Cancel and Delete VPN by Private Internet Access

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of VPN to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel VPN by Private Internet Access subscription at the root to avoid any and all mediums "London Trust Media, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel VPN by Private Internet Access Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on VPN (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for VPN by Private Internet Access, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel VPN by Private Internet Access Subscription on your Android device

To cancel VPN subscription on Android, you need to realize that deleting the VPN app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the VPN by Private Internet Access subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your VPN subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from VPN?

Removing card details from VPN if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like VPN from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on VPN by Private Internet Access or any other website using your Justuseapp card.
  5. Cancel the VPN subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact VPN directly. Get their Contact info →

How to Cancel VPN by Private Internet Access Subscription on a Mac computer.

To cancel VPN subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the VPN by Private Internet Access app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel VPN by Private Internet Access Subscription on Paypal.

To cancel your VPN subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "VPN by Private Internet Access" or "London Trust Media, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to VPN by Private Internet Access.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on VPN's website?

Here's how to cancel your VPN subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into VPN's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all VPN's contact details here

  2. Visit the website of VPN. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete VPN account

You might have created an account on VPN during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to VPN via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check VPN's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete VPN by Private Internet Access from your iPhone or Android.

Delete VPN by Private Internet Access from iPhone.

To delete VPN from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold VPN by Private Internet Access until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the VPN by Private Internet Access app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete VPN by Private Internet Access from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose VPN by Private Internet Access, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete VPN?

Our crowdsourced data from VPN and Justuseapp users, shows that it is Fairly Hard to cancel a VPN subscription.

If you haven't rated VPN cancellation policy yet, Rate it here →.

What is VPN by Private Internet Access?

Get instant secure data protection and keep your identity private with PIA VPN. With PIA, get Secure Access, Internet Freedom, Secure Connection, Online Privacy and more! With our encrypted network traffic, PIA keeps your private data secure, even on public WiFi. Hide your IP address & connect anonymously to the internet for as low as $2.69/month! Enjoy online privacy with Private Internet Access®; the world’s leading secure VPN service. Download the Private Internet Access® VPN app and enjoy exceptional connection security: - Open Source Transparency: Get maximum online privacy with VPN protocols like OpenVPN and WireGuard - designed for anybody to inspect or modify for complete transparency. - IP Protection: Hide your IP address and change location with Private Internet Access® VPN. Trust us to keep your online search anonymous with no logs ever. - Safe Connection: Keep your personal data safe as our VPN router directs your traffic through a secure WiFi connection. - Powerful Encryption Standards. Stick with our defaults, or optimize your VPN experience to your own personal needs and get instant access to the sites you want! - Multi-device Support: One PIA subscription keeps up to 10 devices protected simultaneously. - Split Tunneling: Choose which applications or IP addresses can bypass the secure VPN tunnel. - Per-Network Settings: Automatically enable the secure VPN connection when rejoining to an unsecure WiFi network. - Kill Switch: Unexpected VPN networ...

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with VPN by Private Internet Access? Report Issue

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Why should I report an Issue with VPN by Private Internet Access?

  1. Pulling issues faced by users like you is a good way to draw attention of VPN by Private Internet Access to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VPN by Private Internet Access customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VPN by Private Internet Access.

User reviews of VPN

  • By hop6195

    Travel a lot? Use this.

    I’ll put it simply, the PIA price point is on target. I have been running it head to head with F-Secure, with PIA being less in price. PIA only suffers from the occassional slow down. So much that I have to toggle off during a VOIP call or while searching for something online. But this happens not very often. I don’t think the competition is perfect either and I’m probbaly being too picky. Also, this isn’t a review of the desktop version, and that is where you will see any performance degredations much easier. PIA is great because it circumvents censorship while travelling ir redirexting your requests to local versions of news stations. When I want US news abroad, this will get me what I need. Are you using Hotel wifi? You need to be Protected. The website covers the rest of the benefits, but again, this product is a must have for a traveller. Compare, let them compete. PIA is worth the money.

  • By XweAponX

    New version of app works fine

    I use an old version of app on 8.4- Wouldn’t connect. It connected once, now it won't connect anymore. Installs a profile. Finally I was able to get version 2.1 or 2.0, and so far, it works. But the version which installs automatically to older iOS, is not the best version and the profile does not work with it. So I think I found which version works. I'm running iOS 8.4, not really many choices as to what version of the app I can use. Finally got a version that works. The profile is not even signed. The old versions need to be maintained as well as the new versions. I depend on these apps on my iPhone 6s’s and on my PCs and those are all five star ratings, there but on my one iPhone 5s, The only available version is so poorly maintained and has so few settings that it almost doesn’t really do anything.

  • By [" h3||0 w0rLcl !! "]

    Ignore the bad reviews, PIA rocks..!!

    There is nothing wrong with the app, their service/support OR functionality on any iOS version. I have tested, monitored and analyzed it's "strange" behavior and there is nothing suspect about it's functionality. It behaves exactly like a VPN sever is supposed to.. I mean really people.. if you can't understand the purpose of using a vpn in the private sector (opposed to enterprise services). Then don't post. PIA is great, one of only two that I trust implicitly to not leak info and responsive to perceived breaches as I'm told. Highly recommend. * just a special response / note to other reviews... 1. If your connected to another country, and understood this concept, take solace when the language changes when visiting a geo responsive webpage swaps out the charset... <#ignorance> 2. really defeating all purposes of anonymity if you are visiting such a sensitive account like a brokerage house. Really ?? ++ you couldn't login, huh.. that means that you brokerage has some great host based IDS/IPS deny/drop rules. Just like above, a good sign.!! But for attempting to access sensitive systems while inside an IPSec tunnel ... <#ignorant> Thanks PIA. !! keep doin as u were, thank you for the trips all around the world.. ;)

  • By Anew. Listener

    Working as far as I know

    I have some security knowing VPN protects me, at least from what I've heard - and this one got good ratings from different sources. I even use it when I join my home wifi network, which is supposed to be protected - you can't be too safe. A couple of things - and this may be the general nature of VPNs and not simply this one: I can't send an email if it's turned on, since the internet can't verify who is sending the message because the IP address is masked. Also, it seems I must be connected to my carrier - not wifi - to turn on my VPN. But some locations, such as the hospital where a couple of my doctors practice - block access and you must use their wifi. If I need to surf for somethingwhile I'm there and didn't turn on my VPN before entering the building, I can't open it so I'm stuck until I leave. I guess it's something you just have to remember, but it's inconvenient. I rather wish it would automatically connect when I turn on my wifi. Sometimes I forget that step.

  • By chipztaughts

    Great app maybe a little hard to set up

    Update 2017. I like the thought of being "protected." I assume VPN is what it says it is. Recently my connectivity with my own WIFI has slowed. Sometimes brokerage websites won't work as they assume you are conducting nefarious business from outside the country. If connectivity deteriorates, I will reluctantly discontinue. However, I still like the protection. I had this app for 1 year before I got it to work. I an older codger and impatient. But when I was automatically renewed for another year, I made up my Geritol-laden mind to get her going. Once I got the app working on my computer (delay due in part to not realizing right away that the website sign on and the app sign on we're different), the implementation of the iPhone and iPad apps was a snap. Cost is reasonable, speed is great. I have been from South Carolina to New Hampshire with NO access problems. Go get it and be confident.

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