delete Pocket Desk

How to Delete Pocket Desk

Published by ALM Works

We have made it super easy to delete Pocket Desk for JIRA account and/or app.


Guide to Delete Pocket Desk for JIRA

Things to note before removing Pocket Desk:

  1. The developer of Pocket Desk is ALM Works and all inquiries must go to them.
  2. Under the GDPR, Residents of the European Union and United Kingdom have a "right to erasure" and can request any developer like ALM Works holding their data to delete it. The law mandates that ALM Works must comply within a month.
  3. American residents (California only - you can claim to reside here) are empowered by the CCPA to request that ALM Works delete any data it has on you or risk incurring a fine (upto 7.5k usd).
  4. If you have an active subscription, it is recommended you unsubscribe before deleting your account or the app.


         


How to delete Pocket Desk account:

Generally, here are your options if you need your account deleted:

Option 1: Reach out to Pocket Desk via Justuseapp. Get all Contact details →

Option 2: Visit the Pocket Desk website directly Here →

Option 3:   Contact Pocket Desk Support/ Customer Service:

  1. Verified email  


  2. 0% Contact Match


How to Delete Pocket Desk for JIRA from your iPhone or Android.


Delete Pocket Desk for JIRA from iPhone.

To delete Pocket Desk from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Pocket Desk for JIRA until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Pocket Desk for JIRA app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Pocket Desk for JIRA from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Pocket Desk for JIRA, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

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What is Pocket Desk for JIRA?

** NOTE: Requires Atlassian JIRA with JIRA Service Desk and Pocket Desk Connector add-ons installed. See below. ** Pocket Desk is a mobile companion for JIRA Service Desk. It helps service desk team members to keep track of their most urgent task and the time left to address it. Features: - Displays issues from any project and queue. - Sorts issues in queues based on SLA urgency. - Shows the SLA status (grey - yellow - red) according to goals defined for SLA. - Saves a ‘pinned’ issue on the main screen. - Tracks and shows metrics for the pinned issue, such as “Time to respond”. - Notifies you when SLA status of the pinned issue changes (so you may need to hurry). - Push notifications of all important events. - Periodically synchronizes issue content when online. - When offline, continues to show issue information and live metrics. - Option to gather debug information for support purposes. Requirements: - JIRA 6.4 or later - JIRA Service Desk 2.3.6 or later - Pocket Desk Connector 1....



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