How to Cancel Cookie Jam

How to Cancel Cookie Jam

Written by on 2022-04-11

We have made it super easy to cancel Cookie Jam: Match 3 Games subscription
at the root to avoid any and all mediums "Jam City, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Cookie Jam's Cancelation Policy


Complete Guide to Cancel and Delete Cookie Jam: Match 3 Games

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Cookie Jam to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Cookie Jam: Match 3 Games subscription at the root to avoid any and all mediums "Jam City, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Cookie Jam: Match 3 Games Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Cookie Jam (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Cookie Jam: Match 3 Games, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Cookie Jam: Match 3 Games Subscription on your Android device

To cancel Cookie Jam subscription on Android, you need to realize that deleting the Cookie Jam app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Cookie Jam: Match 3 Games subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Cookie Jam subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel Cookie Jam: Match 3 Games Subscription on a Mac computer.

To cancel Cookie Jam subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Cookie Jam: Match 3 Games app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Cookie Jam: Match 3 Games Subscription on Paypal.

To cancel your Cookie Jam subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Cookie Jam: Match 3 Games" or "Jam City, Inc." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Cookie Jam: Match 3 Games.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Cookie Jam's website?

Here's how to cancel your Cookie Jam subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Cookie Jam's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Cookie Jam's contact details here

  2. Visit the website of Cookie Jam. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Cookie Jam account

You might have created an account on Cookie Jam during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Cookie Jam via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Cookie Jam's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete Cookie Jam: Match 3 Games from your iPhone or Android.

Delete Cookie Jam: Match 3 Games from iPhone.

To delete Cookie Jam from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Cookie Jam: Match 3 Games until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Cookie Jam: Match 3 Games app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Cookie Jam: Match 3 Games from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Cookie Jam: Match 3 Games, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Cookie Jam?

Our crowdsourced data from Cookie Jam and Justuseapp users, shows that it is Unrated to cancel a Cookie Jam subscription.

If you haven't rated Cookie Jam cancellation policy yet, Rate it here →.

What is Cookie Jam: Match 3 Games?

Over 100 million people are already playing this deliciously sweet match 3 game filled with thousands of fun and challenging levels! Are you tired of matching candy or spreading jelly? Blast through dessert themed islands and help Chef Panda crush cookies before they crumble in Cookie Jam - the SWEETEST match 3 game on mobile! Swap candy colored treats and crush delicious cookies and cakes. Create explosive matches and win sweet rewards. Play through thousands of unique and challenging levels and compete against friends to see who can get the highest score. KEY INGREDIENTS: -Free to play and fun for everyone! -Never-ending fun with THOUSANDS of unique levels with new ones added weekly -Deliciously sweet supply of candy crushing power-ups and combos -Swap, crush, and jam your way through fantastical bakery themed islands -Earn rewards and sweet prizes with limited-time events -Connect to Facebook to seamless sync across multiple devices and challenge friends! Got a sweet tooth? Treat yourself to all the candy, cookies, cake, and candies you want with this calorie free treat! LIKE: FOLLOW: @playcookiejam DEVELOPER INFO: Jam City is the leading developer in truly cross-platform social gaming! Check out our other free match 3 puzzle games! Check back often to see all the new candy, cake, and sweet treats that we've added! COOKIE JAM, the COOKIE JAM logo, the Rainbow Cake Design, the COOKIE JAM characters, and related indicia are r...

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Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Have a Problem with Cookie Jam: Match 3 Games? Report Issue

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Why should I report an Issue with Cookie Jam: Match 3 Games?

  1. Pulling issues faced by users like you is a good way to draw attention of Cookie Jam: Match 3 Games to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Cookie Jam: Match 3 Games customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cookie Jam: Match 3 Games.

User reviews of Cookie Jam

  • By rdpaulsen1

    I’m a cookie jam addit!

    HELP!! I have a serious problem! I’m addicted to Cookie Jam!!! I really like playing this game. It’s fun, relaxing, frustrating, keeps you thinking and searching, and very addictive. I’ve been playing for a couple of years and have times when I’m trying to get past a level, I have to force myself to stop playing. Now, the reason for the 4 (because we can’t do half stars) review...... I don’t know what’s up but for about the last couple of months there have been some glitches that have really been very frustrating. 1) After playing for a long period of time the game will freeze between levels or level replays, the screen will go black, and won’t let you go any further causing you to have to exit out of the app and restart your iPad to be able to play anymore. 2) Again, after a long playing period, the bonus plays and bonus items that we get at random times aren’t able to be used because the required ads don’t pop up when the bonus icon is clicked causing you to end that round and begin a new round. Hopefully these things can be fixed.

  • By Hudiehans

    My favorite game!

    ‼️November 2020- the fixed the below issue, thank you!! There are other issues, but if you contact support they work with you! ***March 15, 2016- revision- I do LOVE THIS GAME, one of my favorites!!! But.... New update and, it won't let me paste a picture to show you. I sat and moved all the colors around, made fun patterns, sorted them by colors, racked up a ton of points, and it didn't take down any of my lives. But it also didn't take out any of the waffles. So I finally had to quit. Obviously a glitch. developers have updated and gotten greedy because in-app purchases are now triple the price!!! Couldn't figure out why I'd pay $4.99, for 135 coins, use 25 and they'd be asking for more and more money. They were sneaking in new "fun" surprises". CRAP! Not worth the extra spoon. Let me have the coins that I paid for. I'm disappointed.... Love this game and would give it 5 stars, but they bug you every single time you sign in, asking if they can post to your Facebook. Enough already. I told you NO once, stop bugging me. Also, I've literally spent hundreds of dollars on coins and you really don't get any discount for buying more. I've been playing for at least 6 months and only twice have seen "sales" on coins. They need more incentive to buy coins and STOP bugging me about Facebook!!!!

  • By Queen.Diva

    Pastries and pets galore!

    I rarely write reviews for games, mostly because I don’t play them long enough to be bothered. They either bore me (less than engaging gameplay) or annoy me (multiple ads every 2 minutes). This game is free and has no ads, and I love the graphics (adorable pastries and animals)! The rounds get harder but not “I think the creators made it this hard so I’ll be forced to buy coins” hard. It doesn’t leave me suspicious and frustrated. I also love the quizzes on the side quests (learning while having fun, heck yeah!) and the fact that even if I don’t complete a round on the first try I don’t lose all the items I’ve already won. I usually delete games after a couple hours of playing (I only download when I’m trying to pass time like when waiting to board a flight), but I’m keeping this. Thank you for a wonderful game!

  • By mauigrandma

    Great game but...

    What I do not love about this game is the headers that stay up a long time telling me what I’ll win or whatever. I don’t even read them just get annoyed that they appear so long. I have limited time to play and that wastes my time. Also, I can play several times in short bursts during a day but for some reason I get where I have to go back to day 1 for not playing but I was playing two or three hours prior. Doesn’t make sense to me and I lose the ability to gain a spoon or whatever. Very frustrating. I play every night while watching TV and first thing in the morning while having my coffee yet the game thinks I missed a day. Very frustrating. But, this is the only game I play so I must like it or I wouldn’t have been playing it to over 9,000 level. I’ve played for at least 6 years.

  • By Natalie RI

    More than a game for me

    This game beside it being addictive and competitive hold a lot of emotions for me... it’s a game that I started playing with my dad... a thing that would keeps us connected daily as we raced from on level to the next and when I ran out of lives I then got my Mother hooked and oh boy!!!! This game became her favorite of all she would call me to give her lives like all the time, she got all her neighbors hooked so they could feed her lives.... my parents and I started playing this game for 6+ years, 4 years ago I moved away with my husband and he also became addicted.... I kind of stopped playing for a while after my mother passed away.... but playing it just reminds me of here constantly.... 😢❤️ so yeah. Back to rating the game! It awesome, keep your mind busy, if used properly can be a great family game!

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