How to Cancel OUIGO

How to Cancel OUIGO

Written by on 2022-09-19

We have made it super easy to cancel OUIGO subscription
at the root to avoid any and all mediums "SNCF" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate OUIGO's Cancelation Policy


Complete Guide to Cancel and Delete OUIGO

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of OUIGO to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel OUIGO subscription at the root to avoid any and all mediums "SNCF" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel OUIGO Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on OUIGO (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for OUIGO, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel OUIGO Subscription on your Android device

To cancel OUIGO subscription on Android, you need to realize that deleting the OUIGO app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the OUIGO subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your OUIGO subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

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How to Cancel OUIGO Subscription on a Mac computer.

To cancel OUIGO subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the OUIGO app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel OUIGO Subscription on Paypal.

To cancel your OUIGO subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "OUIGO" or "SNCF" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to OUIGO.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on OUIGO's website?

Here's how to cancel your OUIGO subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into OUIGO's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all OUIGO's contact details here

  2. Visit the website of OUIGO. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete OUIGO account

You might have created an account on OUIGO during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to OUIGO via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check OUIGO's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete OUIGO from your iPhone or Android.

Delete OUIGO from iPhone.

To delete OUIGO from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold OUIGO until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the OUIGO app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete OUIGO from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose OUIGO, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete OUIGO?

Our crowdsourced data from OUIGO and Justuseapp users, shows that it is Unrated to cancel a OUIGO subscription.

If you haven't rated OUIGO cancellation policy yet, Rate it here →.

What is OUIGO?

OUIGO est l’offre low cost de la SNCF, 100% online, elle vous fait voyager vers plus de 40 destinations en France. RESERVEZ VOS BILLETS DE TRAIN PAS CHER GRÂCE A SON APPLICATION MOBILE : • Des trains à partir de 10€ à 19€ en fonction de la gare de départ • Pour les enfants de moins de 12 ans, nos prix ne grandissent jamais avec un tarif fixe de 5€ ou 8€* maximum (pour les gares de Paris Centre et Lille-Flandres) * • Une réservation simplifiée grâce au compte client OUIGO et ses nombreuses fonctionnalités (trajets favoris, compagnons de voyage, paiement simplifié, bons d’achat...) NOUVEAU : L’OFFRE OUIGO PLUS À 7€ SEULEMENT Une toute nouvelle formule « all inclusive » qui comporte toutes les options OUIGO, sans exception, pour seulement 7€ : • Choisissez votre siège : standard, avec prise ou solo • Ajoutez un bagage XL ou supplémentaire • Services OUIFI et divertissement bientôt disponibles • Bénéficiez de l’option Coupe File qui vous permet d’accéder plus rapidement à votre train (disponible au départ des gares parisiennes) ALLEZ À L’ESSENTIEL ET PROFITEZ DE LA FORMULE A LA CARTE DE OUIGO : • Choisissez votre siège standard (+3€), prise (+3€) ou solo (+7€) avec l’option CHOIX DE LA PLACE • Ajoutez un bagage XL ou supplémentaire (+5€) DECOUVREZ LES QUATRE COINS DE LA FRANCE GRÂCE AUX TGV OUIGO : • Paris (Gare de Lyon, Gare de l’Est, Gare Montparnasse, Marne-la-Vallée, Massy TGV, Aéroport Roissy-Charles de Gaulle TGV) • Marseille Saint-Charles • Lyon (Lyon Saint-Exupéry, L...

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Have a Problem with OUIGO? Report Issue

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Why should I report an Issue with OUIGO?

  1. Pulling issues faced by users like you is a good way to draw attention of OUIGO to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a OUIGO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OUIGO.

User reviews of OUIGO

  • By Jeanlorent

    Impossible enregistrer numéro téléphone aux USA

    Le système ne me permet pas de saisir mon numéro de téléphone aux USA, format: +1803xxxxxxx Merci de debuger

  • By nina0874


    Charger pour in app je peux pas utiliser!!! Remboursez moi!!!!!!!!!!!!!

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