How to Cancel Chick-fil-A

Our crowdsourced data from Chick-fil-A and Justuseapp users, shows that it is Very Easy to cancel a Chick-fil-A subscription.

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Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits. FEATURES 1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about. 2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive. 3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants. 4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more. 5. Personalized menu – We’ll remember what you like and – even better – how you like it.

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  By Jasmine Chandler

  I want to love the app but whenever I earn enough points to get anything free it still charges my card then still takes my points. This has happened to me twice. The third time I transferred funds out of the account linked to my app to see if it’ll do the same. It still tired to charge my card and still took my points after it forced me to cancel the order. On hold with the customer service line. Then they really expect you to wait in that long ass line when they know the app is trash smh!!!

1. Pulling issues faced by users like you is a good way to draw attention of Chick-fil-A to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Chick-fil-A customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chick-fil-A.

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  By jcwilson7

  5

  A premier app for an unparalleled restaurant.

  It is no surprise that the Chick-Fil-A app/reward program is superior to other fast food apps/reward programs since their food and service are superior to begin with. Really and truly the original Chick-Fil-A app/rewards was pretty good, but this new updated version sets itself even further ahead of any other fast food app I have used (and I have tried/use several others). Ordering and paying could not be easier from choosing a location, items from the menu (meals or individual items), choosing sauces, adding special instructions, changing payments, and submitting the order. The app even tracks your location (when enabled) to send the order when you’ve arrived (or close to arriving if you choose) for the freshest meal possible. Every time I use the app to order (now about 95% of the time I go) my meal is ready upon my arrival (and everything is completely correct!). I can’t say enough how superior this app is to other fast food restaurant apps out there; yet again Chick-Fil-A proves they are unparalleled when it comes to fast food chains.



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  By Stephanie Lovett

  5

  My 2 cents because I use the app daily

  So there are three complaints I have, but at the moment I can only think of 2: 1. When loading money into the app I love that there are different payment/card options. However, I cannot pick anything less than $25 to reload. I would like for the amount to be adjustable to MY personal situation. I understand people miskey and may make the mistake of adding more funds than intended, but if the top threshold is $100 then I don’t see where the big problem is. 2. I have a lot of rewards, and last time I made the mistake of picking a frosted lemonade instead of the milkshake. The picture look almost alike so it was silly mistake while dealing with 4 kids in tow. The manager couldn’t back out of the reward to pick the right now, but thankfully the points were the same for milkshake & frozen drink so it wasn’t a big deal. The problem comes when one may double tap the wrong reward (happened to me!) and then you have 2 fries when you only wanted one. 3. Will come back to give feedback



• 
  By CKW96

  5

  Pretty Perfect

  This app is perfect, I’ve never had an issue and it is very dependable. I deliver pizzas and sometimes I’m in the mood for a grilled chicken sandwich or my personal favorite spicy chicken sandwich with strawberry jelly! I usually don’t get off work til after Chick-fil-a closing hour. Also the last couple of hours where I’m from seem to be the busiest. I hate waiting in lines whether it’s drive thru or inside, so being able to place my order after I drop off a pizza, a driving 5 minutes to get there, walk into the store, grab my bag and I’m otw back to work is literally genius. Even better I’m able to comfortably ask my brother or my boyfriend to pick up food otw without dealing with money or them putting in the wrong order etc. This app is fabulous and I’m upset with myself for not getting it sooner lol. If there was anything I could change on here is giving me an option to write notes like, extra crunchy chicken, or give an option to have a large water, but that’s simple and I’m sure it’ll change soon😁



• 
  By TBS_ATLANTA

  5

  Time Saver ! close to flawless so far

  This App allows me to dine take out or eat in from the “bag”. Before the app, which i 1st heard Clark Howard praise on the radio, the Atlanta Peachtree X Collier Rd location, a mere 2blocks from our office was nearly unusable due to the wait times. I would go there once every few months and never use the drive through, now i walk up on pleasant days at least weekly. i know to hit the “i’m here” button about 100 yds before i walk in and i now get my food in 1 to 3 minutes like clock work. The app allows me to customize everything on the menu and while i’ve seen them miss a condiment here or there i think overall accuracy is much higher because of the total digital experience. The only flaw i saw recently is they removed all salads for a week or 2 due to the romaine lettuce problems - in a perfect customer experience world they would have messaged inside the app what was going on.



• 
  By Nancyw69

  4

  ONE THING NEEDS IMPROVEMENT

  The only thing about this app that needs improvement is the where you can put a note to the store. My family and order through the app and love it for the most part, however, the spaces it gives to let the store know something that you would like them to do is NOT enough! I just tried to put that I want the fries in separate bags that have salt on them and this is all I could put and had to do it without spaces between words to put the message: UNSALTEDFRIESSEPARATEBAGMARKED So I was trying to say that I wanted the unsalted fries in a separate bag and mark it so I would know which ones are salted and which ones are not, but the above message took every space it gives you, so if you wanted to ask tell them to put one of the meals in a separate bag or to put all the sauces in separate bag or anything else there is no way to do it! And now I just noticed that when you review your order details after you submit it, you can’t see the message you sent with it. That also needs to be corrected! One last thing I just remembered, I know that when I got through the drive thru or go inside and order, I can order the fruit cups without one of the fruits that I don’t care for, but it doesn’t allow that on the app, so that would also either need more space on the message part or the option to remove one of the fruits from the fruit cup! In the end, I don’t really understand why the message part is SO limited with spaces! :/