How to Cancel GetYourGuide

How to Cancel GetYourGuide

Written by on 2022-04-04

We have made it super easy to cancel GetYourGuide: Tours & Tickets subscription
at the root to avoid any and all mediums "GetYourGuide" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate GetYourGuide's Cancelation Policy


Complete Guide to Cancel and Delete GetYourGuide: Tours & Tickets

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel GetYourGuide: Tours & Tickets subscription at the root to avoid any and all mediums "GetYourGuide" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel GetYourGuide: Tours & Tickets Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on GetYourGuide (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for GetYourGuide: Tours & Tickets, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel GetYourGuide: Tours & Tickets Subscription on your Android device

To cancel GetYourGuide subscription on Android, you need to realize that deleting the GetYourGuide app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the GetYourGuide: Tours & Tickets subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your GetYourGuide subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from GetYourGuide?

Removing card details from GetYourGuide if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like GetYourGuide from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on GetYourGuide: Tours & Tickets or any other website using your Justuseapp card.
  5. Cancel the GetYourGuide subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact GetYourGuide directly. Get their Contact info →

How to Cancel GetYourGuide: Tours & Tickets Subscription on a Mac computer.

To cancel GetYourGuide subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the GetYourGuide: Tours & Tickets app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel GetYourGuide: Tours & Tickets Subscription on Paypal.

To cancel your GetYourGuide subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "GetYourGuide: Tours & Tickets" or "GetYourGuide" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to GetYourGuide: Tours & Tickets.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on GetYourGuide's website?

Here's how to cancel your GetYourGuide subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into GetYourGuide's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all GetYourGuide's contact details here

  2. Visit the website of GetYourGuide. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete GetYourGuide account

You might have created an account on GetYourGuide during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to GetYourGuide via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete GetYourGuide: Tours & Tickets from your iPhone or Android.

Delete GetYourGuide: Tours & Tickets from iPhone.

To delete GetYourGuide from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold GetYourGuide: Tours & Tickets until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the GetYourGuide: Tours & Tickets app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete GetYourGuide: Tours & Tickets from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose GetYourGuide: Tours & Tickets, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete GetYourGuide?

Our crowdsourced data from GetYourGuide and Justuseapp users, shows that it is Very Easy to cancel a GetYourGuide subscription.

If you haven't rated GetYourGuide cancellation policy yet, Rate it here →.

What is GetYourGuide: Tours & Tickets?

Love where you’re going Download the ultimate in-destination travel app, and enjoy access to the most popular tours and tickets in locations across the globe. Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer. Join millions of users and choose from thousands of incredible activities, including tours of iconic attractions, family-friendly day trips, and off-the-beaten-path adventures. No matter what type of vacation you’re planning, we’ve got your travel dreams covered. Easily manage your whole trip with an app that’s made for on-the-go travelers: Stress-free planning • Book tickets before and during your trip • Receive mobile tickets instantly • Add activities to your wishlist • Read reviews from real travelers • Stay flexible with easy cancellation In-destination features • Book last-minute tickets • Find the best activities near you • Get real-time activity updates • Receive personalized recommendations Offline availability • Access your mobile ticket • View supplier contact details • Get directions to your activity • See upcoming bookings Tell us how we’re doing Has our hard work paid off? We love hearing from you. Leave us a review if you’re enjoying exploring the world with GetYourGuide. Happy to help Something not quite right with the app? Head over to our Help page for further assistance:

Stop ridiculous app charges!

Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.

Reported Issues: 1 Comments

By Bodil Kjær
Aug 22 2021

I want to cancel my tour to the Dome for 3 persons on august 28 , 11.30.
I have in-sted bought for 3 persons august 28, 13.30 to the Dome

Have a Problem with GetYourGuide: Tours & Tickets? Report Issue

Leave a comment:

Why should I report an Issue with GetYourGuide: Tours & Tickets?

  1. Pulling issues faced by users like you is a good way to draw attention of GetYourGuide: Tours & Tickets to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GetYourGuide: Tours & Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GetYourGuide: Tours & Tickets.

User reviews of GetYourGuide

  • By Jchrismob

    Safe and reliable

    I have used GetYourGuide twice now and both times were flawless. The friendly guides pick you up on time, and they are knowledgeable about their tour. I went to the DMZ in South Korea and the Elephant Jungle Sanctuary In Phuket, Thailand. Both times I booked the tour alone because no one in my group wanted to go. I was a little worried about being a young female and doing excursions alone, but I felt safe the entire time. The guides offered to take pictures for me since I wasn’t with anyone. They are really flexible too. I needed to make a last minute change in my pickup location, the night before, and being in a foreign country I had no access to call anyone, but I had WiFi. Thank goodness GetYourGuide has a WhatsApp account that allowed me to communicate with company to make the switch. I can’t say enough good things about this company. They are safe, reliable, and punctual!

  • By Sonoto


    The pocket wifi is the BEST thing you should have when in Tokyo... the connection is very strong, it’s handy and battery charge lasts for more than a day! I ordered for. 7-day service. The unit was delivered to my hotel before I arrived. From Tokyo, Inwent to Shibuya, Shinkuku, and back to Ginza.... I brought and I used the pocket wifi only and my celln phone to navigate my way! Then with the self-address and stamped mail envelope that was provided by the pocket wifi company, I just dropped off the unit at the post box in Narita 2, 3rf floor on the right corner before the Immigration check gate... So convenient! Thank you for the excellent service and the way you do business!

  • By Aeroboy93

    Amazing customer service

    I was on a cruise ship headed to Palma de Mallorca which had to turn around to search for an overboard passenger. I emailed customer service to let them know that our ship would not be making it to port and they promptly responded. They checked with the local vendor in Mallorca and he refused to refund our money for our excursion, but under the circumstances, get your guide stepped up and refunded my money out of their own pocket. It’s so great to see a company that has such good ethics and treats its customers so well. I will continue to use them for all of our trips. Integrity is rare in businesses these days.

  • By Tallfella44

    Quick results

    While visiting Lisbon Portugal we wanted to go to the Pena Castle in Sintra. Reading a bit on the park itself, I saw an ad for ‘skip the line’ ticketing thru Get Your Guide. I ordered the tickets, took an Uber to the park entrance and walked thru after showing my virtual tickets- all painless and rapid. We are now in Athens, and I have gotten my City Sightseeing (hop-on hop-off) tickets through GYG and again it was easy, smooth and quick. The search function is very good, requiring only a few keywords or parts of description to deliver results. All in all a very useful and useable application.

  • By Mom wig no worries

    AMAZING app

    We used this app in our two weeks vacation in Russia & Turkey. Not only their tours were great tours with the tour guides, but their 24 hrs customer service was awsome. Their responds to every question and concern was second to none. Everything we booked through them, including our last minute booking worked like a clock work. A huge thank to them for our many tours we took and enjoyed. This app is a must to have in your phone, and is less expensive than your hotel’s tour.

Check Out How to cancel or delete: