How to Cancel Airbnb
Written by Airbnb, Inc. on 2022-04-13We have made it super easy to cancel Airbnb subscription
at the root to avoid any and all mediums "Airbnb, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Airbnb
There are a few things you must do and know before canceling subscriptions. They are:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Airbnb subscription at the root to avoid any and all mediums "Airbnb, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Airbnb Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Airbnb (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Airbnb, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Airbnb Subscription on your Android device
To cancel Airbnb subscription on Android, you need to realize that deleting the Airbnb app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Airbnb subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Airbnb subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel Airbnb Subscription on a Mac computer.
To cancel Airbnb subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Airbnb app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Airbnb Subscription on Paypal.
To cancel your Airbnb subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Airbnb" or "Airbnb, Inc." to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Airbnb.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Airbnb's website?
Here's how to cancel your Airbnb subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Airbnb's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Airbnb's contact details here
- Visit the website of Airbnb. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Airbnb account
You might have created an account on Airbnb during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Airbnb via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
Bonus: How to Delete Airbnb from your iPhone or Android.
Delete Airbnb from iPhone.
To delete Airbnb from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Airbnb until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Airbnb app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Airbnb from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Airbnb, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Airbnb?
Our crowdsourced data from Airbnb and Justuseapp users, shows that it is Unrated to cancel a Airbnb subscription.
If you haven't rated Airbnb cancellation policy yet, Rate it here →.
What is Airbnb?
Every day, millions of Hosts on Airbnb invite the world to live, work, and play from anywhere. DISCOVER MILLIONS OF PLACES TO STAY Choose from unique getaways—near or far—in many countries around the world. Find everything from a secluded beach house to an apartment in the heart of a city and book your time away right in the app. BRING FLEXIBILITY TO YOUR SEARCH Open to inspiration? Uncover our most unique stays when your destination is flexible. Choose “I’m flexible” for your destination and dive into one-of-a-kind stay categories—from domes to treehouses. You can also search with flexible dates for up to a year in advance to explore more options that match your needs. FIND FUN THINGS TO DO Get out and explore with a local expert as your guide—or immerse yourself in a new place right from your couch. Go solo, book a private group event, or join a group and meet someone new. Check out Experiences for any age or interest and book, save, or share your favorite ones—all with the Airbnb app. CHAT WITH YOUR HOST AND CHECK IN EASILY Feel at home, no matter where you are. The Airbnb app lets you chat with your Host, receive up-to-the-minute information about your booking, and make the most of your trip by getting the best info on everything local that only expert Hosts would know. Check-in is seamless with Arrival Guides—they’re delivered right to your app and include the address, entry information, and other helpful tips. LIST YOUR SPACE AND SHARE YOUR WORLD Turn your space i...
Stop ridiculous app charges!
Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Have a Problem with Airbnb? Report Issue
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Why should I report an Issue with Airbnb?
- Pulling issues faced by users like you is a good way to draw attention of Airbnb to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Airbnb customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Airbnb.
User reviews of Airbnb
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By Inn Bloom5♥️Airbnb
I’ve been an Airbnb host and an Airbnb guest for over 3 1/2 years. I have hosted over 160 guests from all over the world, and all experiences have been wonderful. Not one bad experience. The places that we have stayed have been clean, friendly.... just exactly what we needed for where we were and what we’re doing. Again, as a host, I enjoy sharing my hometown with visitors and making them feel comfortable and welcome while enjoying the area. The extra money has been greatly appreciated as we live in an expensive area. Now with my husband retired, I am able to help with our expensive taxes and utilities, not to mention my health insurance which is extremely expensive since I am no longer covered by my husband’s employment. I am grateful for the opportunity to be able to contribute and be creative as a host at the same time, I give Airbnb my highest recommendation and appreciation to Airbnb and what this wonderful company stands for and look forward to a long and rewarding relationship as a Super Host and a guest. Thank you so much, Airbnb!
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By sea2254So far it’s been good, but needs a little work!
So far it’s been good, but still has some work to be done On the app ect. sometimes the app crashes or takes a while to update. I get messages way later like a day or 2 later on guests asking me questions. I did notice that it has not been sending the check In information to the guests so they get trapped out side the gate for a while because the messages don’t come in to my phone right when they message. Also I’ve been getting guests having a hard time keeping the booking I get them confirmed and then a day later it’s canceled on them. Guest call me a lot trying to figure out how to book. Maybe make the booking a little easier. Also if you are in a state that they pay the tax for you make sure to look in to it cause they only pay the state tax not the city tax. Wish they could pay that also each quarter for me. I give Airbnb over all a 4 cause it’s good just not yet a 5 yet. Work on app a little more and maybe put a system in that is like doc u sign. that way it just automatically sends the booking waver that we need each guest to sign so I don’t have to do it manually.
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By Emb 9273634043First experience with Air BnB is so-so
I am traveling for just under a month and am using Air BnB for my travels. I am satisfied with most of my stats so far except one. This particular place was so dingy and run down that I immediately knew I did not want to stay there. Right away I contacted the host asking for the payment of my remaining two nights back so I could secure someplace else. She refused. So I contacted Air BnB and they too so long in figuring things out that I was well on to my next location by the time they said they had successfully negotiated a cleaning fee refund ($34). That was laughable. They told me I could dispute it further and asked me what was a fair compensation. I said that the fairest compensation was the two nights I had originally asked for. That would have been around $270. They negotiated some more and ended up refunding me $120. I am not impressed on the time it takes for them to respond and handle things, nor am I impressed with their negotiation skills. The place I stayed in was a dump and the pictures were a complete lie and they did nothing to fix that for future renters. I’ve now stayed in three other locations and I am very pleased with them. I like Air BnB but I don’t like their service.
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By Robert Ryan3Problems taking photo on iPad Pro in landscape
The app presents a little overlay where one can center the photo id capture, but running the app in landscape mode, the overlay was misaligned, with the overlay rectangle half off-screen. And when I disconnected it from the keyboard and rotated the device into portrait orientation, it put the overlay in the right place and everything looked rendered OK, but when I took the photo, it then grabbed the wrong portion of the photo. Bottom line, the photo capture got thoroughly confused with iPad in landscape orientation (which if you have a keyboard attached, is how we generally use these things). And when I first oriented the device into portrait, I happened to do upside-down portrait orientation (which iPads permit) and then the captured photo was upside down. Lol. But when I backed out, put my iPad in portrait orientation, and tried to capture the photo again, it worked fine. The problem seems to be limited to when you enter the photo capture while the iPad is in landscape orientation. This is all pretty minor stuff in an otherwise quite polished app, but I thought I’d bring this to your attention as this is apparently and use-case that slipped by anyone’s attention.
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By ehowle2Cancellation by host
Was recently cancelled on for one of our trips. There was absolutely no recourse. I went to your q&a and found out you have a pretty strict set of rules for canceling on the host, but no real strict set of rules on hosts cancelling on guests. This is absolutely horrible. The host only loses the cancellation. The guests lose all that they had invested in the trip - airfare, other places to stay, any reservations and down payments on things like prearranged things or trips such as boating, kayaking, entry fees, etc. Also I could not leave an Airbnb review on the host. This is absolutely uncalled for. Both the host and Airbnb need to know the consequences of this action. And others need to know that the host cancels on guests. Airbnb really needs to rethink this policy. If a host cancel, they should be responsible for any costs that the guests incurred. I have heard that hosts will cancel if they get a higher rental fee. Don’t know if that happened to me, but that should absolutely be forbidden and if one cancellation occurs, the host should be moved to the lowest ranking. They must be discouraged from doing any cancellation. They have to be running this like a business. The excuse I got was the host had to leave town and could not find someone to clean it before the last guest before me. Really poor excuse!!
