How to Cancel Barnes & Noble

I seems to me like they just crammed the mobile site into the app and called it good. It even asked me if I would allow the SITE to access my location, giving further evidence of the previous statement. The only real reason I’m keeping it on my phone is for convenience, rather than having to go online I can just go into the app. It also sounds like people are having trouble logging in and buying things on the app. However, I haven’t come across this, mainly because I don’t buy books on this, I rather use it to simply look up books and then go to buy them in store. This can definitely be improved.

I love Barnes & Noble. Really I do, but with my schedule getting to the store isn’t the easiest thing to do. So I love that they have an app for easy access...but I hate this app. It’s just not functional for people that like to make purchases through the app. The fact that I can’t even buy books for the nook (their own product) on the app is laughable to me. I can order books to my home....at a snails pace. It honestly might be quicker for me to just write my own book. This app could be amazing. It could be a book lovers dream. But it doesn’t seem to me that they cared enough to create a good app, let alone an app that would function. Barnes & Noble you’re great. But this app is trash.

The BN app is great for shopping, but if the developers want this app to be efficient then they need to fix the bugs in the system to maximize its potential. I love going to the bin store but it’s inconveniently out of my way to go, so I over the app. But it’s incredibly slow and takes far too long to load. And my complaint about the “remember me” at login is the same as everyone else’s. I use the app quite a bit, but I just deleted it if it’s not even going to update at the very least of once a year. If it’s not going to be updated, I hope the developers are making an entirely new one, or they will lose out on a great deal more of purchases.

1. It’s annoying that you have to go to the B&N app to buy ebooks before you read them on Nook. If B&N fails as a company, that is bc Apple has the sense to allow you to buy ebooks directly on the iBooks app. 2. The app is slowwwwwww. 3. When the app finally loaded, I was redirected to a site that sells kitchen gadgets. Don’t get me wrong. My kitchen could use some things, but I originally came to the B&N app to buy an ebook on abandonment issues since I can’t afford a therapist. The fact that the B&N app took me to a 3rd party website is not helping with those issues. I feel abandoned by B&N. I do not feel safe anymore using this app.

So, Barnes & Noble, an update to your app for the iPhone X/XS/Max’s screens would be REALLY appreciated... Especially since it’s been almost a year since the X was released, and the app still hasn’t received an update for the X’s screen... Also, the app could use a lot of work on its’ responsiveness, as I tried to do a search for an item recently, and I had to give up on the app as all I got was a spinning wheel. So, I instead went to use my phone’s web browser for the search, as I got a much better response doing so. What’s your app development teams motto... Better never than late?!?