How to Cancel Sonos
Written by Sonos, Inc. on 2022-03-22We have made it super easy to cancel Sonos subscription
at the root to avoid any and all mediums "Sonos, Inc." (the developer) uses to bill you.
Now let us get into the crux of this guide.
Table of Contents:
Complete Guide to Cancel and Delete Sonos
There are a few things you must do and know before canceling subscriptions. They are:
- Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
- When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
- You must remember to manually cancel a subscription 24 hours before the trial period ends.
We have made it super easy to cancel Sonos subscription at the root to avoid any and all mediums "Sonos, Inc." (the developer) uses to bill you. Now let us get into the crux of this guide.
How to Cancel Sonos Subscription on your iPhone or iPad.
- First, open the settings app and tap on your name.
- Then, tap on the "Subscriptions" tab.
(Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore) - Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
- Next, tap on Sonos (subscription) you want to review.
- Now, Tap on Cancel.
(Note that if you don't see a "Cancel Subscription" button for Sonos, then it's definitely canceled already. It won't be renewed anymore).
How to Cancel Sonos Subscription on your Android device
To cancel Sonos subscription on Android, you need to realize that deleting the Sonos app alone won't cut it. Follow the steps below:
- First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
- Click on menu, then go to "Subscriptions".
- Choose the Sonos subscription you wish to cancel and tap on the "Cancel Subscription" option.
- Finish up as directed.
Once your Sonos subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.
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How to Cancel Sonos Subscription on a Mac computer.
To cancel Sonos subscription on your Mac, do the following:
- First open the Mac App Store, then click on your name at the bottom of the sidebar.
- Click on the "View Information" tab at the top of the window and sign in if asked to do so.
- Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
- Click "Edit" beside the Sonos app and then click on "Cancel Subscription".
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don't remember your password however, contact the App for help/to reset password.
How to Cancel Sonos Subscription on Paypal.
To cancel your Sonos subscription on PayPal, do the following:
- First log into your PayPal account at www.paypal.com .
- Click on the settings tab which is beside the logout option.
- Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
- You'll be shown a series of merchants' agreement you've transacted before. Click on "Sonos" or "Sonos, Inc." to cancel.
- You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Sonos.
- Then click "Done" on the verification page to complete the unsubscription.
What to do if you subscribed directly on Sonos's website?
Here's how to cancel your Sonos subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Sonos's website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
- Finding the company's information, then reach out to them directly: Get all Sonos's contact details here
- Visit the website of Sonos. Click to visit .
- Login to your account.
- In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
- Click the link, then follow the prompts to cancel your subscription.
How to delete Sonos account
You might have created an account on Sonos during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.
Generally, here are some steps you can take if you need your account deleted:
- Reach out directly to Sonos via Justuseapp. Get all Contact details →
- Send an email to [email protected] Click to email requesting that they delete your account.
Bonus: How to Delete Sonos from your iPhone or Android.
Delete Sonos from iPhone.
To delete Sonos from your iPhone, Follow these steps:
- On your homescreen, Tap and hold Sonos until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the Sonos app from your phone.
Method 2:
Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.
For iOS 11 and above:
Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.
Delete Sonos from Android
- First open the Google Play app, then press the hamburger menu icon on the top left corner.
- After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
- You'll see a list of all your installed apps on your phone.
- Now choose Sonos, then click on "uninstall".
- Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.
How easy is it to cancel/delete Sonos?
Our crowdsourced data from Sonos and Justuseapp users, shows that it is Unrated to cancel a Sonos subscription.
If you haven't rated Sonos cancellation policy yet, Rate it here →.
What is Sonos?
The official app for setting up and controlling your Sonos products. Sonos is the premium wireless sound system that makes it simple to fill your home with brilliant sound for music, home theater, and more. Customize your system with speakers, soundbars, and components that connect over WiFi. Stream any song, podcast, audiobook, or radio station to any room, and elevate your TV, movie, and gaming experiences. Easily set up your system. Get step-by-step instructions for setting up and adding speakers. Control your system from any room. With the Sonos app, you can control all your speakers, soundbars, and components. Adjust volume levels, group products to play in sync, or play something different in every room. Connect your favorite services. Sonos is more than an app. It’s a smart platform that brings together hundreds of services for streaming and control, including voice control. Browse all your music, podcasts, radio, and audiobooks in one place. Enjoy exclusive access to Sonos Radio. Listen to thousands of stations free on your system, including live radio from around the world, genre stations, artist-curated stations, and original programming from Sonos. Enhance your home theater experience. Sonos soundbars feature special settings for TV, movies, and gaming. Turn on Speech Enhancement to emphasize the frequencies associated with the human voice and clarify dialogue, or enable Night Sound to reduce loud sound effects when you don’t want to disturb others...
Stop ridiculous app charges!
Stop apps from taking your money without permission. Protect yourself! Get a Justuseapp Card and keep your subscriptions in check today.
Have a Problem with Sonos? Report Issue
Leave a comment:
Why should I report an Issue with Sonos?
- Pulling issues faced by users like you is a good way to draw attention of Sonos to your problem using the strength of crowds.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sonos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sonos.
User reviews of Sonos
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By Roberino Delamigo5Seamless So Far...
This has been a seamless upgrade for me. Took about three minutes to upgrade. All you had to do was download the App and it detects your system on the network. The rest is history, including the old S1 App. Also, I don’t get the clamoring about all the new features and that this is just lipstick on a pig. The upgrade here is intended to manage a lot of the things in the background and enable all the new products with the next generation software. If you’re having issues connecting then perhaps it’s your network or internet. Overall it just worked when I downloaded. All my speakers work great still and it was glitch free so far. I think people take for granted how hard this stuff is with their 1 and 2 star ratings? How can you rate an App one star if you haven’t even tried to use it? (There are several reviews that give one star but then go on to say they haven’t installed it yet).
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By SmartHomeExpert5UnifySmartHome Review.
Sonos Team. We are very excited to get this new app and are very happy to see some basic needed updates. I love that the what’s playing collapsed screen is much more visible and you replaced the name “group” with a consultant grouping logo, both in the Rooms and What’s playing page. We also like the added benefit of creating permanent groups that can be added and removed with 1 touch. Thank you for your commitment to the customer experience. This app has worked great so far and I very much appreciate the thought put into keeping a system S1 for legacy products. Looking forward to the ARC. Thank you again.
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By Grimmsden5Super Easy, Barely an Inconvenience
I was a little worried based on the number of complaints, but am happy to report no issues in my update. I signed in to the new app, it went through the update screen, and was back in the dashboard with my services and even the last tracks played in each room. Playback is working and the 5.1 setup is working. About the only “problem” I saw was the update screen calls it a 4-6 minute update near the top and a 2-3 minute update near the bottom. I don’t think it’s worth pulling a star just for that...
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By SterStick5Dolby Atmos 3D is here!
Lovin’ the redesigned, super clean user-friendly interface that the S2 app offers. Super excited to pick up the new Sonos Arc and Amp on Wednesday. Cannot wait to hear the Dolby Atmos 3D sound in my living room. Highly suggest purchasing any Sonos products. High-quality professional sound and their speakers have free software updates. Customer service has always been top-notch. If you’re on the fence on what you should buy, this is the system that will impress your friends and family. Great job Sonos. I LOVE my speakers. A+ all day. -Spencer (Fort Lauderdale, FL)
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By FluxCubby5Love the new app
I love the visual refresh of the new S2 app and also love the ability to save groups. All of my Sonos gear transferred to S2, even an old CONNECT which I was not expecting to transfer. I think Sonos has done a great job of supporting legacy products for as long as they have. I presume most who are giving this app bad reviews haven’t been educated in the reason for the S1 & S2 split (confusion partly to blame on Donks here). Keep the refreshed and upgrades coming. Looking forward to what the future holds for Sonos. P.S. I love the new color scheme!
