how to cancel BetterMe

How to Cancel BetterMe

Published by Genesis Technology Partners on 2024-01-05

We have made it super easy to cancel BetterMe: Health Coaching subscription
at the root to avoid any and all mediums "Genesis Technology Partners" (the developer) uses to bill you.

How Easy is it to Cancel BetterMe?


Complete Guide to Canceling BetterMe: Health Coaching

A few things to note and do before cancelling:

  1. The developer of BetterMe is Genesis Technology Partners and all inquiries must go to them.
  2. Check the Terms of Services and/or Privacy policy of Genesis Technology Partners to know if they support self-serve subscription cancellation:
  3. Cancelling a subscription during a free trial may result in losing a free trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete BetterMe?

It is Very Easy to Cancel a BetterMe subscription. (**Crowdsourced from BetterMe and Justuseapp users)
If you haven't rated BetterMe cancellation policy yet, Rate it here →.

Pricing Plans

**Gotten from publicly available data and the appstores.

- 3 months access renewal

- Weekly renewal

- Monthly renewal

- Yearly renewal

Potential Savings

**Pricing data is based on average subscription prices reported by users..

Duration Amount (USD)
If Billed Once $29.33
Weekly Subscription $21.03
Monthly Subscription $28.92
Yearly Subscription $28.32


How to Cancel BetterMe: Health Coaching Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the BetterMe (subscription) you want to review.
  3. Click Cancel.

How to Cancel BetterMe: Health Coaching Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on BetterMe: Health Coaching (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How do I remove my Card from BetterMe?

Removing card details from BetterMe if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like BetterMe from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on BetterMe: Health Coaching or any other website using your Justuseapp card.
  5. Cancel the BetterMe subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

How to Cancel BetterMe: Health Coaching Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the BetterMe: Health Coaching app and then click on "Cancel Subscription".

What to do if you Subscribed directly on BetterMe's Website:

  1. Reach out to Genesis Technology Partners here »»

  2. If the company has an app they developed in the Appstore, you can try contacting Genesis Technology Partners (the app developer) for help through the details of the app.

How to Cancel BetterMe: Health Coaching Subscription on Paypal:

To cancel your BetterMe subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "BetterMe: Health Coaching" or "Genesis Technology Partners" to cancel.

How to delete BetterMe account:

  1. Reach out directly to BetterMe via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete BetterMe: Health Coaching from iPhone:

  1. On your homescreen, Tap and hold BetterMe: Health Coaching until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the BetterMe: Health Coaching app.

Delete BetterMe: Health Coaching from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose BetterMe: Health Coaching, » then click "Uninstall".

Have a Problem with BetterMe: Health Coaching? Report Issue

Leave a comment:

Reviews & Common Issues: 53 Comments

4.6 out of 5

By Patricia Moell

2 months ago

I have never registered for or used this website. How do I cancel?

By Elizia

5 months ago

Have trouble with unsubscribing

By Daniel Arief Wibowo

5 months ago

Saya tidak pernah langganan dan instal kenapa kena biaya bulanan ya, tolong batalkan ya

By Daniel Arief Wibowo

5 months ago

Saya tidak pernah langganan dan instal kenapa kena biaya bulanan ya, tolong batalkan ya

By Ros

6 months ago

Por favor cancele mi suscripción ya no estoy interesada en esta aplicación

By Yolanda Loubser

8 months ago

Want to cancel my subscription. Effective dat 24 August Code 5254 Cancel it please Y. Loubser Grabouw

By Annel Huysamen

8 months ago

Please cancel subscription immediately, can't seem to cancel it. If I was aware of a fee every month I would not download it. Please inform me of the cancellation. Thank you.

By Aisha

8 months ago

Please cancel subscription, I don't want it. Better me it's not good app

By Gerry Smith

10 months ago

I would like to cancel my "Better Me " subscription immediately please. Regards Gerry Smith Please advise when it has ceased.

By Anthony Petkus

10 months ago

I am a disabled Vietnam veteran with severe physical injuries. I can't do the exercise plan. I am limited to short walks with a walker. So can we unsubscribe to the exercise plan?

By Jeanne Manko

11 months ago

Hi there... Good Morning. I just purchased the BetterMe App. While scrolling through I realized I needed the watch. I then purchased the watch, and moments later received my email confirming my App purchase and offering the "free" watch..... I need to cancel my $60 fit watch purchase. Please respond and cancel that order... thank you

By Terrible!!!!!!! Better Me is still taking out a payment monthly and I canceled March 2022

11 months ago

I have made several attempts to cancel Betterme (Nutrition) subscription payment with no RESPONSE. I get a generic response with a ticket number and asking that I add my comments/issues in the above space to reply back, which I have done on several occasions. I get absolutely no response. They have been charging me $42.84 every month since April 2022 and they just took another payment out May 22nd, 2023. I have contacted my credit card company to put a stop payment and they have done so. How the "H" do I get $556.92 this money back. I have cancelled all subscriptions and did get a response back stating my subscription is cancelled. But, when I ask to stop taking money out of my account and asked for a refund, no a word, not a whisper!!! I have documentation of all my e-mails and Betterme account showing canceled. But, when I ask them to show me in my Betterme account the date I cancelled it doesn't show the date only says cancelled and they won't answer that question either. I do have an e-mail from myself and them back in March 2022 that my subscription is cancelled. But they still took out $42.84 monthly! Very frustrated with this company....

By Sarah Archer

1 year ago

Please unsubscribe me! I keep getting billed. Sarah

By Jasmine Peta Hoansen

1 year ago

Well its a con job no doubt about that all I wanted was an exercise plan and BINGO I lost the plot. food and bull dust and monthly payments. as soon as I started to read the fine print I got onto Paypal to stop automatic deductions and now - I Hope - my bank will stop the payment all together. We live in shocking times when so many predators are taking advantage of the vulnerable in society.

By Mmabatho

2 years ago

Can u guys please cancel my subscription I tried the settings option and go to subscription on iOS but there’s no subscription of betterme please assist

By Lynette Wakerley

2 years ago

CANCEL my subscription APP!!! im sorry i even bothered.


2 years ago

i signed up for a 3 month trial: please cancel my subscription: this is not right! i do not want to have to cancel my credit card; thank you

By Carol Carnegie

2 years ago

Please cancel my subscription ASAP thank you

By Faith Kenyon

2 years ago

I have been trying to cancel my subscription. I don’t even have the app but I’m being billed monthly-I and cannot get a response from them.

By Mecale OCain

2 years ago

I can't cancel the service without downloading the app. I uninstalled the app a week after having it thinking I discontinued the service and it was free for 3 months, but I never used the service. How can I cancel this service? I need it cancelled today.

By Charles edwards

2 years ago

I cancelled at the three month dedline. Best me is still taking money out of my account. I hope you are able to help.

By Bonnie R Romstadt

2 years ago

Cancel me immediately. You are taking my money each week. Im reporting this. I read all comments. I will notify my bank

By Wendi Fitzwater

3 years ago

I cancelled this app right after I attempted to use it. I didn’t like it but you have billed me anyone. Please refund immediately

By Joann Peacock

3 years ago

I have not received anything please cancel this account and stop withdrawal from my account

By chelsea wright

3 years ago

Please cancel my subscription IMMEDIATELY. Waste of money and can't cancel on website. Will report to the bbb if not cancelled immediately

By Diane Sims

3 years ago


By Muriel Kanarek

3 years ago

Cancel my subscription ASAP‼️

By Eileen Graham

3 years ago

You are deducting a amount weekly. I cannot afford this I am a pensioner. I will go in and report fraud to my bank. Please stop immediately. Cancel whatever you supposed to provide

By Kelly Wilson

3 years ago

Impossible to cancel. I am still being charged each month even though my subscription has expired. Since it is expired, I do not have access to the app or any part of the site. No response to email requests, no “unsubscribe” option, no phone number to call. It’s robbery. I will be putting the charges in dispute with my AmEx card.

By Diane M Sims

3 years ago

Cancel me & refund me asap pkrase

By Maria Agostinho

3 years ago

Nao quero mais os vossos serviços .

By Purnima Shrivastava

3 years ago

same as others , it took on weekly 10 USD every weekfor past 2 months . I need my refund .

By Suzanne E Bobo

3 years ago

I tried to sign up for BetterMe but my bank wouldn't allow it-there's no money in there! I think I dodged a bullet after reading the comments!!

By Ioana Andrada Dicu

3 years ago

I send an email to cancel my request and after 23 days that was not happen. FRAUD


3 years ago

Beware of them, they are thieves, when you share with them, it is impossible to cancel the subscription, and the deduction remains from your balance every week. Beware of thieves.

By Teresa

3 years ago

Have contacted support to cancel subscription 7 times no response. Phone number does not work. Have dispute in with cc company. Apple remove this App!!!

By Joy Middleton

3 years ago

I want to cancel immediately. I tried to cancel the same day and nothing happened I have been charged twice and I am not pleased about I Joy Middleton

By Regina Perez

3 years ago

I've sent a lot of email to this people asking to cancel my subscription and they are not responding. what can i do?

By Dawn Spencer-Marks

3 years ago

Please cancel my subscription & refund my money $84.90 taken from my account in 1 month!...NOWHERE did I see this would be a weekly charge!! This is ridiculous!!! Its appalling what you are doing to people who just want to better themselves!!!

By Bek

3 years ago

Please cancel my prescription ASAP I don’t want anymore money out of my account. Thanks

By Veka Radonjić

3 years ago

There is no BetterMe listed in PlayStore. This apk is fraudulent. Even the bank charges do not begin with GOOGLE#, meaning that you found the way to trick the end users, that we cannot even report you to Google. The last solution is to block my card in order to finish with you - thieves.

By Erika

3 years ago

I have been trying to cancel my subscription for over a month now without responses from your support team. You are taking money without permission. Please cancel my subscription!!! as I have been asking for, for over a month and refund the charges made to my account without permission. I joined through your website so can't unsubscribe through the app store. Cancel my subscription

By Dawinna Davis

3 years ago

I canceled my subscription after a week. I have since had 2 additional weeks service come from my account, I followed your instructions, how do I make this stop.

By Jill Fitzsimmons

3 years ago

You are taking money out of my account without permission. Please cancel my subscription immediately.

By Judy

3 years ago

You took money out of my acount every week with out my permission. I was not told I was paying for this every week. I want my money put back in my acount. I have not opened anything from you lot of scammers.

By Arabella Artieri

3 years ago

Non ho scaricato l'app, di conseguenza non ho ricevuto il piano che avevo già pagato, esigo l'annullamento immediato di un abbonamento da me mai richiesto. Ho già mandato 2 mail ma non ho ancora ricevuto risposta.

By Isabel Muñoz Verón

3 years ago

I have been charged every week. Impossible to cancel the subscription even informing since the very beginning that it was a mistake and I was not interested. I do not have the app, I have never used it. I have written several email to your support address. Please cancel my subscription, no more charges. Refun my money!

By Rinza Ghimire

3 years ago

I just paid for once and with out confirming for a weekly charge it charged me again , refund my money please and please cancel my subscription and I don’t want any free trail with this app now , please delete my account or unsubscribe me and refund me now

By Sarah

3 years ago

I emailed the Better me company dec 26,2020 to ensure I wouldn’t get an auto renewal after one month. They ensured me no further charges would be made. Interestingly I WAS CHARGED Jan 25,2021!!! They are not a good company

By Sandra Castillo

3 years ago

I want to cancel my subscription. I just paid a free trial and i stil seing they are charging every 15 days.

By Angel Bucalan

3 years ago

I would like to cancel my subscription!!!! Stop charging my account!!!!!! 😡😡😡

By Ivana Argiolas

3 years ago

il mio ID 774726. esigo il rimborso fraudolento e non descritto e l'annullamento del piano dietetico altrimenti vi faccio un esposto alla polizia postale e vi farò causa. Voglio risposta subito .Inoltre non ho fatto in tempo a cominciarlo che sono cominciati gli addebiti

By diane arch

3 years ago

1= vos message englais seulemenr 2= je veux pas de votre site 3=remettez moi mon argent si pas deja faite 4 enlever mon nom de votre site 5 inutile de me charge un abonnement votre mon et site es bloquer sur mon ordi et bloquer sur ma carte visa. MERCI

What is BetterMe: Health Coaching?

Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips. FIVE REASONS TO INSTALL this app: 1. Customized wholesome approach to weight loss and weight gain We adjust to your busy schedule, preferences and lifestyle to achieve fast results without harming your health 2. Workouts for any level Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. Even if you’ve never tried to work out in your life, our simple and clear instructions will help prevent injuries and get you accustomed with a fitness world in record time 3. Varied disciplines from cardio to yoga Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day. 4. Easy-to-follow meal plans Nutrition plans created by certified experts to boost your progress with options like intermittent fasting, keto, vegan, and many more 5. Support by certified coaches in chat Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! We’re online and are happy to help. App provides you with: - Workout Programs: personalized sets of exercises and nutrition to help you get in shape faster - All-new meal plans: dishes picked according to your preferences, and are easy to make thanks to video recipes - Calorie Tracker: know exact...

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