How to Cancel Zelle

Table of Contents:

1. Cancel on Iphone
2. Cancel on Android
3. Cancel on Mac
4. Cancel via Paypal
5. Cancel on Website
6. Delete Account
7. Delete App on Iphone
8. Delete App on Android
9. Cancellation Policy

There are a few things you must know about cancelling subscriptions. They include the following:

1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Zelle subscription at the root to avoid any and all mediums "Early Warning Services, LLC" (the developer) uses to bill you. Now let us get into the crux of this guide.

   

How to Cancel Zelle Subscription on your iPhone or iPad.

1. First, open the settings app and tap on your name.
2. Then, tap on the "Subscriptions" tab.
   (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
4. Next, tap on Zelle (subscription) you want to review.
5. Now, Tap on Cancel.
   (Note that if you don't see a "Cancel Subscription" button for Zelle, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Zelle Subscription on your Android device

To cancel Zelle subscription on Android, you need to realize that deleting the Zelle app alone won't cut it. Follow the steps below:

1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
2. Click on menu, then go to "Subscriptions".
3. Choose the Zelle subscription you wish to cancel and tap on the "Cancel Subscription" option.
4. Finish up as directed.

Once your Zelle subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How to Cancel Zelle Subscription on a Mac computer.

To cancel Zelle subscription on your Mac, do the following:

1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
4. Click "Edit" beside the Zelle app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Zelle Subscription on Paypal.

To cancel your Zelle subscription on PayPal, do the following:

1. First log into your PayPal account at www.paypal.com .
2. Click on the settings tab which is beside the logout option.
3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Zelle" to cancel.
5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Zelle.
6. Then click "Done" on the verification page to complete the unsubscription.

What to do if your subscribed directly on Zelle's website?

Here's how to cancel your Zelle subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Zelle's website or directly reach out to the payments provider.

Generally, here are two steps you can take if you find yourself in that fix:

1. Finding the company's information, then reaching out. Contact Zelle here →
2. If the company has an app they developed in the Appstore, you can try contacting Early Warning Services, LLC (the app developer) for help through the details of the app.

How to delete Zelle account

You might have created an account on Zelle during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

1. Reach out directly to Zelle via Justuseapp. Get all Contact details →

Bonus: How to Delete Zelle from your iPhone or Android.

Delete Zelle from iPhone.

To delete Zelle from your iPhone, Follow these steps:

1. On your homescreen, Tap and hold Zelle until it starts shaking.
2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
3. Click on that X to delete the Zelle app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Zelle from Android

1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
3. You'll see a list of all your installed apps on your phone.
4. Now choose Zelle, then click on "uninstall".
5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

Stop ridiculous charges!!!

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Our crowdsourced data from Zelle and Justuseapp users, shows that it is Unknown: Awaiting ratings to cancel a Zelle subscription.

Have you rated? If you haven't rated Zelle, Rate it here →.

Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos ar...

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1. Pulling issues faced by users like you is a good way to draw attention of Zelle to your problem using the strength of crowds.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a Zelle customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Zelle.

• 
  By Honeybuddz

  4

  The JOYS of money!

  To be honest I was a little skeptic about it, then once I downloaded it and played around with it, I knew I was going to be using this FOREVER! No waiting for the weekend to be over to receive your money, no 5-7 business days on waiting either for your money to be sent over, no hassle on asking if anyone or I have received the money. This app literally allows the money being sent over to go straight into your card with no holds, no fees, no hassle at all. Me, my family and friends use this app all the time when one has forgotten money or their wallets- LOL! I can say that using this app really is a life saver. Only, ONE bad thing I do have to say is that you can’t send others money unless you have their correct mobile phone numbers. I’ve tried to see if I can add people through my contacts but it only allows to input numbers, like literally I gotta grab a pen and paper to write down peoples numbers because once you input a number or an incorrect phone number it’s a good bye to whoever you’re sending money too. So make sure the number you’re sending money to is ALWAYS CORRECT! I hope that they do update this app and allow us to add friends on here.



• 
  By TamaraCu

  4

  Error fixed promptly

  Someone had sent me some $$ so I had to set up this app. So when I went to set up the app it gave an error because my bank is not high profile so I just called them ...they asked some questions and they fixed error in a very efficient and timely manner. Very polite and though I know it takes a little time to see what was wrong, patient would be the word I would use for folks who don’t have any. I read a review that seemed quit completely incorrect in facts. In review a lot of business and it is important to support business. When there is a problem we should be respectful to the process as people are not machines but performing a service as protocol and process evolves. I have reviewed business with low stars to help them positively and respectfully that they can make the adjustments needed to customers satisfaction and resolve any further conflicts or concerns. Thank you ZELLE for being very professional and communication with tech department was outstanding.



• 
  By LaKrSh

  1

  Unable to verify password

  When you make an app that directly links a user's DEBIT CARD to their account (with no other options or protections provided), you'd better make sure it's operational, but instead we have this. About a week ago, I got a 3:45AM text from Zelle for an automatic transfer (no one was sending me money that early in the morning). I went to change notification settings -- only to discover that I needed my password to turn off their text messaging. That's when I realized I had forgotten my password. At the time I couldn't find any place on their app to reset it, and because I have an outside bank, I don't have access to a web account. I did try "forgot password?" on the Zelle portal but never received an email. This didn't lock me out of my account; I just couldn't make any account changes. Fast forward to today -- the app has logged me out (possibly due to an update?), and while it does now give me a "forgot password" option, after resetting it, I get the error message "unable to verify password." I even wrote it down to make sure I re-entered it correctly, but no luck. And that's where I am stuck -- completely locked out of my account. I am beyond frustrated. I use this to get money transfers from family, and I never had a single issue with clearxchange. Now with this forced switchover to Zelle, I can't do even the simplest task. Either fix the app or give us a website, because right now this is absolutely useless.



• 
  By Exrodeo

  1

  Won’t work on most phones

  After 4 days and over 9 hrs total on hold, was finally told that this service WILL NOT WORK ON MOST PHONE NETWORKS. The second level tech support told me that “Unfortunately the zelle app and service will not function on wi-fi, and only recognizes a few (att, verizon, and sprint) phone carriers. All others are locked out, but WILL TAKE your banking and personal information and retain it in their system.” The reason this company is headquartered in the Philippines is because they are safe from federal criminal charges being filed against them. For such a young company, they have an overwhelming number of complaints lodged against them..(check out the reviews on the app page). The zelle rep even told me to change phone companies so I can get their service. Clear exchange had no problems... zelle is nothing but one giant problem that is illegally mining peoples banking and personal information for their own personal gain, while forcing those who are/were set up through a direct deposit system to receive their paychecks from work.... who are now unable to receive those funds, as zelle holds those funds in limbo refusing to refund the money back to original sender for 30 days. CRIMINAL !!!!!!! How the apple app store even allowed this financial virus into it’s app system is mind boggling. BEWARE!!!! and stay far away from zelle. You have been warned by someone who stayed diligent until they got the answers and truth from this scam organization.



• 
  By BSheets70

  1

  WORST APP OF THE CENTURY

  This company has the absolute, most atrocious customer service that I have ever had the displeasure of speaking with. I kept getting a wrong password error after trying the only few passwords I use for my accounts, and there was not any “Forgot Password” links to be found on the website or app. Upon calling Customer Service the first time, I was talked to like I was an idiot and was never actually helped with resetting my password. I was told that he had done some re-figuring on his end and I could try to log back in as a new user (keep in mind - I already have had an account) in 10 minutes. Upon trying to gain access to my account yet again, my number had been blocked. I contacted Customer Service and they told me there was nothing they could do and that the app would give me the option to deactivate my account later, but that I would not be able to use the app or get into my account for 30 days. I told the lady to deactivate my account today and I’m hoping that actually went through. Why isn’t there an option to change my password if forgotten?? It’s absolutely ridiculous. I also find it unsettling that there supposedly is no way to get into the account that has my banking information in it for at least 30 days. With that being said - do NOT use this app!