How to Cancel Mastercard Airport Experiences

How to Cancel Mastercard Airport Experiences

Written by on 2022-10-27

We have made it super easy to cancel Mastercard Airport Experiences subscription
at the root to avoid any and all mediums "Lounge Key Ltd" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel Mastercard Airport Experiences?


Complete Guide to Cancel and Delete Mastercard Airport Experiences

A few things to note and do before cancelling:

  1. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  2. Cancelling a subscription during a free trial may result in losing the trial account.
  3. You must always cancel a subscription at least 24 hours before the trial period ends.


How to Cancel Mastercard Airport Experiences Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the Mastercard Airport Experiences (subscription) you want to review.
  3. Click Cancel.

How to Cancel Mastercard Airport Experiences Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on Mastercard Airport Experiences (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel Mastercard Airport Experiences Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Mastercard Airport Experiences app and then click on "Cancel Subscription".

How to Cancel Mastercard Airport Experiences Subscription on Paypal:

To cancel your Mastercard Airport Experiences subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "Mastercard Airport Experiences" or "Lounge Key Ltd" to cancel.

What to do if you Subscribed directly on Mastercard Airport Experiences's Website:

  1. Reach out to Lounge Key Ltd - the company behind Mastercard Airport Experiences directly: Get all Mastercard Airport Experiences's contact details here

  2. Visit Mastercard Airport Experiences website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Mastercard Airport Experiences account:

  1. Reach out directly to Mastercard Airport Experiences via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Delete Mastercard Airport Experiences from iPhone:

To delete Mastercard Airport Experiences from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Mastercard Airport Experiences until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Mastercard Airport Experiences app.

Delete Mastercard Airport Experiences from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Mastercard Airport Experiences, » then click "Uninstall".


IMPORTANT: This app provides eligible Mastercard cardholders with the ability to locate airport lounges and offers. If you are an eligible member of this program, your Mastercard issuer should provide you with information related to accessing the program. Please contact your issuer for questions regarding eligibility. To verify your eligibility, after registration you may see a temporary charge of $1.00 (USD) in your payment card transaction history. This is solely a “pending” transaction and your card will NOT be charged. After your eligibility is verified, the pending amount will be removed (usually within 10 business days). This easy-to-use mobile app, developed by LoungeKey, is designed to enrich the time that Mastercard cardholders spend at the airport. The app enables cardholders to explore more than 1000 airport lounges from around the world as well as hundreds of curated airport offers. AIRPORT LOUNGES Escape the airport crowds and retreat to an oasis in more than 600 airports worldwide. - Search for a lounge by simply typing an Airport, Airport code, City or Country - Make the most of the favorites features for quick and easy access - See detailed lounge information such as location, amenities, and hours of operation AIRPORT OFFERS Take advantage of a curated listing of airport offers that span across dining, spa, and retail. - Find offers available to you based on the terminal where you are located - See detailed offer information (i.e., location of the merchant, hours of operation, and terms and conditions) - Generate a QR offer code for redemption of the offer ACCOUNT MANAGEMENT Easily manage your account information, view lounge visit history, and access active and historical offers.

Reviews & Common Issues: 5 Comments

By Ashok Mul

Ashok Mul

One of the better lounges in the Caribbean. Relax , unwind, with champagne and sushi. 🇯🇲🥂🍾🥟🥗

By Old Crow 1

Lounge Key

First time I have used the Lounge Key and I was disappointed. I used the Lounge in Montreal and it was like a busy cafeteria with undrinkable wine.

By AnnaMarie_<3


Very misleading. I started this as an offer from HSBC for 2 visits with a guest each time. Well, they took both visits when I was only there once with my wife, then charged me for my children but didn’t say anything until I saw the bill on my credit card. This was deliberately misleading by HSBC and Lounge Key. Very unprofessional. Even when I called Lounge Key to see if this could be resolved, I’ll I got was “sorry but there’s nothing we can do”. I won’t ever use this service again. They’re not trustworthy.

By rishmalho

App might be good but product is a scam

Doesn’t work/exist in the real world. Certain banks use it to falsely advertise & Mastercard to falsely lure consumers. Can confirm. So this is what happens: 1) Get lured & get the card 2) Call bank to get this activated; they redirect you to Mastercard. 3) Mastercard says we have no idea, call your bank. 4) Bank asks you to reach back to Mastercard & you’re stuck in a loop. Classic case of a redirection scam. Now, that said, you are probably better off getting an Amex since in my experience they are much more reliable for lounge access, other travel benefits & have much superior customer service than Mastercard(even World Elite MasterCards are pretty bad), should such an issue ever arise.

By Solcito_37


Every single time I try to enter the Avianca Lounge at the Miami Airport, I am rejected. Either under the excuse they are crowded (which by my check is not true) or that the accept after some time (which seems to be whimsical). So, including this Lounge as one you should have access by being a Black Master Card holder is a scam and not true at all. Nevertheless, to say the assistants are quite rude.

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