Contact Mastercard Airport Ex Support
Company Name: Lounge Key Ltd
About: IMPORTANT: This app provides eligible Mastercard cardholders with the ability to
locate airport lounges and offers. If you are an eligible member of this
program, your Mastercard issuer should provide you with information related to
accessing the program.
Mastercard Airport Ex Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mastercard Airport Experiences. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mastercard Airport Experiences. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lounge Key Ltd
Read 3 Customer Service Reviews 😭😔💔
Terrible
by AnnaMarie_<3
Very misleading. I started this as an offer from HSBC for 2 visits with a guest each time. Well, they took both visits when I was only there once with my wife, then charged me for my children but didn’t say anything until I saw the bill on my credit card. This was deliberately misleading by HSBC and Lounge Key. Very unprofessional. Even when I called Lounge Key to see if this could be resolved, I’ll I got was “sorry but there’s nothing we can do”. I won’t ever use this service again. They’re not trustworthy.
App might be good but product is a scam
by Rishmalho
Doesn’t work/exist in the real world. Certain banks use it to falsely advertise & Mastercard to falsely lure consumers. Can confirm.
So this is what happens:
1) Get lured & get the card
2) Call bank to get this activated; they redirect you to Mastercard.
3) Mastercard says we have no idea, call your bank.
4) Bank asks you to reach back to Mastercard & you’re stuck in a loop.
Classic case of a redirection scam.
Now, that said, you are probably better off getting an Amex since in my experience they are much more reliable for lounge access, other travel benefits & have much superior customer service than Mastercard(even World Elite MasterCards are pretty bad), should such an issue ever arise.
Scam
by Solcito_37
Every single time I try to enter the Avianca Lounge at the Miami Airport, I am rejected. Either under the excuse they are crowded (which by my check is not true) or that the accept after some time (which seems to be whimsical).
So, including this Lounge as one you should have access by being a Black Master Card holder is a scam and not true at all.
Nevertheless, to say the assistants are quite rude.
Have a Problem with Mastercard Airport Experiences? Report Issue
Why should I report an Issue with Mastercard Airport Experiences?
- Pulling issues faced by users like you is a good way to draw attention of Mastercard Airport Experiences to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mastercard Airport Experiences customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mastercard Airport Experiences.
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