How to Cancel BofA Prepaid

How to Cancel BofA Prepaid

Written by on 2021-04-27

We have made it super easy to cancel BofA Prepaid Mobile subscription
at the root to avoid any and all mediums "Bank of America" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel BofA Prepaid?


Complete Guide to Cancel and Delete BofA Prepaid Mobile

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of BofA Prepaid to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete BofA Prepaid?

It is Impossible to Cancel a BofA Prepaid subscription. (**Crowdsourced from BofA Prepaid and Justuseapp users)
If you haven't rated BofA Prepaid cancellation policy yet, Rate it here →.


How to Cancel BofA Prepaid Mobile Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the BofA Prepaid (subscription) you want to review.
  3. Click Cancel.

How to Cancel BofA Prepaid Mobile Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on BofA Prepaid Mobile (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel BofA Prepaid Mobile Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the BofA Prepaid Mobile app and then click on "Cancel Subscription".

How to Cancel BofA Prepaid Mobile Subscription on Paypal:

To cancel your BofA Prepaid subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "BofA Prepaid Mobile" or "Bank of America" to cancel.

What to do if you Subscribed directly on BofA Prepaid's Website:

  1. Reach out to Bank of America - the company behind BofA Prepaid directly: Get all BofA Prepaid's contact details here

  2. If the company has an app they developed in the Appstore, you can try contacting Bank of America (the app developer) for help through the details of the app.

How to delete BofA Prepaid account:

  1. Reach out directly to BofA Prepaid via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check BofA Prepaid's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete BofA Prepaid Mobile from iPhone:

To delete BofA Prepaid from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold BofA Prepaid Mobile until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the BofA Prepaid Mobile app.

Delete BofA Prepaid Mobile from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose BofA Prepaid Mobile, » then click "Uninstall".


With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.* This application is free to download and makes it easy for you to manage your Prepaid accounts on the go! FEATURES Once you've created a passcode for logging on, you'll have access to: * View Prepaid Card balances * View Prepaid Card transaction history * ATM Locator * Suspend or reactivate Prepaid Cards * Manage alerts MOBILE SECURITY Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands! For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing [email protected] *This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts. Terms and Conditions: app-Terms.pdf Privacy Notice: app-Privacy.pdf Bank of America N.A. Member FDIC © 2021 Bank of America Corporation

Reviews & Common Issues: 5 Comments


Worked for me.

I was very excited when I heard that there was a new app for Bank of America prepaid cards, I also read all the reviews and I became a bit scared to download it because I was afraid ir wouldn’t work. But it worked just fine for me. I have an IPhone 8 I entered my information created a log in with no problem, entered my card info and Voilà it worked. Maybe take your time to enter your information. I use mine to keep track of child support deposits. Hope this helps. Thank you for this app BOA.

By Fracknut

Very good at what it does

This app gets slammed hard in the vast majority of reviews, and IMO it doesn’t deserve such harsh criticism. It’s true that you can’t move money around, but that’s not what this app was created to do. Here’s a list of the useful things it does, all without failure: 1. Displays your current balance 2. Displays recent translations 3. Offers balance quick look 4. Alerts when money is deposited 5. Alerts on definable low balance 6. Supports multiple debit cards 7. Supports Touch ID 8. It locates bank branches 9. It’s much faster than the website I gave it 4 stars because push notifications are not enabled on my device, despite allowing them in iOS Settings. This app is designed for you to quickly check your balance, see your history and set up alerts to notify you when things happen. It does that pretty well. It does not make your former spouse pay child support on time. It doesn’t fix problems with your account and it doesn’t move your money around. When I first read the reviews here, it sounded like the app set your device on fire. It does not. It runs, the features work and it appears to be very stable.

By Great stuff, great fun

They gutted the app

Title and rating says it all. Someone claimed the app deserves a little credit for doing well with what little it does. Well, banks don’t extend unwarranted credit and neither do I. Firstly, the app used to be just fine. It allowed you to receive the money on your card, acted like a viewable bank account for that card, and then ALSO let you transfer that balance ELSEWHERE. But that means Bank of America might not keep access to your funds, and banks use funds. They need your cash to stay with them. So they updated the app. And now you can literally just look at your money with their app. That’s it. That’s all it “does”. I’m not impressed with an app that opens when you click it. The bar is higher than that. I’m not interested in their app telling me about atms. I already know about atms, or I can google it. What I can’t do with google is transfer my money. I literally could do that with THIS app one month ago. Sorry folks, big business keeps winning. It doesn’t get better. -3 stars if I could.

By Bdiskebdjs

BoA prepaid card and app is GARBAGE

I give plasma and am forced to have this prepaid card so I can get my money. BoA has done everything to make sure they get a cut of it. You can’t get your money out of your card without getting charged fees. Windrawals from a BoA ATM has a fee. Transferring funds to your bank account? Forget it. The app doesn’t even do that. If they did you better believe they’d charge you. BoA, do you like being garbage? Do you enjoy being the only ones that steal other people’s money? I thought so.

By Jalandub

BoA is useless. Can’t transfer funds

This is the ONLY banking service I’ve ever used that does not allow me to transfer funds. Absolutely ridiculous. This lack of feature only appeals to the company not the consumer. I have this prepaid card through a plasma donation company and now have to use an ATM to get my money? Seriously?

Have a Problem with BofA Prepaid Mobile? Report Issue

Leave a comment:

Check Out How to cancel or delete: