How to Cancel ZEPETO

How to Cancel ZEPETO

Written by on 2022-09-30

We have made it super easy to cancel ZEPETO: 3D avatar, chat & meet subscription
at the root to avoid any and all mediums "SNOW Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.

How Easy is it to Cancel ZEPETO?


Complete Guide to Cancel and Delete ZEPETO: 3D avatar, chat & meet

A few things to note and do before cancelling:

  1. Check the Terms, Service policy or Privacy policy of ZEPETO to know if they support self-serve subscription cancellation or account deletion:
  2. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing.
  3. Cancelling a subscription during a free trial may result in losing the trial account.
  4. You must always cancel a subscription at least 24 hours before the trial period ends.

How easy is it to cancel or delete ZEPETO?

It is Impossible to Cancel a ZEPETO subscription. (**Crowdsourced from ZEPETO and Justuseapp users)
If you haven't rated ZEPETO cancellation policy yet, Rate it here →.


How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on iPhone or iPad:

  1. Open Settings » ~Your name~ » and click "Subscriptions".
  2. Click the ZEPETO (subscription) you want to review.
  3. Click Cancel.

How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on Android Device:

  1. Open your Google Play Store app.
  2. Click on Menu » "Subscriptions".
  3. Tap on ZEPETO: 3D avatar, chat & meet (subscription you wish to cancel)
  4. Click "Cancel Subscription".

How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on a Mac computer:

  1. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar).
  2. Click "View Information" and sign in if asked to.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ZEPETO: 3D avatar, chat & meet app and then click on "Cancel Subscription".

How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on Paypal:

To cancel your ZEPETO subscription on PayPal, do the following:

  1. Login to .
  2. Click "Settings" » "Payments".
  3. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll see a list of merchants you've subscribed to. Click on "ZEPETO: 3D avatar, chat & meet" or "SNOW Corporation" to cancel.

What to do if you Subscribed directly on ZEPETO's Website:

  1. Reach out to SNOW Corporation - the company behind ZEPETO directly: Get all ZEPETO's contact details here

  2. Visit ZEPETO website: Click to visit .

  3. Login to your account.
  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".
  5. Click the link, then follow the prompts to cancel your subscription.

How to delete ZEPETO account:

  1. Reach out directly to ZEPETO via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.
  3. Check ZEPETO's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Delete ZEPETO: 3D avatar, chat & meet from iPhone:

To delete ZEPETO from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ZEPETO: 3D avatar, chat & meet until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ZEPETO: 3D avatar, chat & meet app.

Delete ZEPETO: 3D avatar, chat & meet from Android:

  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose ZEPETO: 3D avatar, chat & meet, » then click "Uninstall".


A place where nothing is impossible Another me in another world. this app. A global platform with 300 million people around the world. Welcome to the world of this app! [Avatar] Bring your imagination into life. Experience the free and infinite avatar customization. [World] The most immersive adventure in the world. Meet friends, take pictures, and enjoy unique missions together. [Creator Content] Items and Worlds created by you. Anyone can easily do it, and even earn profits! [Social] Share to feed and chat 1:1. Make friends with users from all over the world. [Live] Show off your amazing self. Communicate in real-time with Live. [this app Premium] From Studio review priority to exclusive items. Receive special benefits that only premium members can experience. Note: The this app Premium(Monthly price: $3.99 US/monthly) will be charged to App Store Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan. You may manage your subscription and auto-renewal may be turned off by going to 'Settings' after purchase. - Terms and Conditions : https://support.this - Privacy Policy : https://support.this

Reviews & Common Issues: 5 Comments

By Pikachugirl22


On the “Today” menu I try to create a about me thingy that’s on their and the app doesn’t let me click on the emojis for it and I tried turning off my phone, logging out and logging back in and I tried deleting the app and re-downloading it so I’m just confused on what to do for it and for the blocking can you make it to where if someone blocks another person then the person that’s blocked won’t be able to see the other person’s profile or contact them because there’s some people who have cyber bullied me on other apps that has this app and I don’t want to delete the app because of them and another thing is I whenever there was the Cartoon Network contest the Cartoon Network clothing and accessories never appeared in my store and it really confused me on why it wasn’t there I also feel like new clothes come way too fast because whenever I finally get enough coins to buy one of the new outfits I been wanting on there there’s already new outfits out it takes at least 2-3 days for me to get enough coins by using the quests, daily coins, and lucky but overall I really enjoy playing it it’s a lot of fun I really like that we can add posts and tag our friends on there now but I wanted to bring this up and let you guys know and I hope you guys the this app team as a good day or night!!

By Pinkiepiecutie


I love this app, and yes I am a new member so I don’t know how it was before, but it’s really good.....if you have the money to buy the coins that is. The clothing is a little pricey, but what my real problem is, the gifting. On Instagram I’m in one of the companies and am in a girl group. Sometimes my members can’t pay for their show wear, so we have to wait longer to put out new content. I could easily gift them because I have the money, but since the gifting items are so limited, I can’t really help, and I’m know I’m not the only one who’s finding this a little annoying to deal with. I just wish the makers could make the gifting items just the whole store. Not only that, but if I’m gifting to a guy, most of the clothes on the gift list are for girls, I’ve noticed. I just wish they developers would expand the list to make everyone’s lives easier.

By Aliac01

Fun game, but a few problems

The biggest problems I have with the game is zems. They are impossible to get without paying real money. I’ve only been playing for about a month, but every time I try to do the card pick thing it ONLY changes when I select a different card than normal. It isn’t random. It specifically avoids giving you anything good. Zems are always on the bottom row. That isn’t random. It’s extremely frustrating that literally no matter where I click I can never get zems. The other problem is the price of clothes compared to how much you earn a day. I change my ootd every day, but I frequently can’t afford anything over 1000 coins, and I just described almost everything. If it doesn’t cost 1000+ coins it cost 3+ zems. Beyond that the game is amazing! Every new pose is adorable, the quests are easy to do fast, which is awesome! There is so much the this app creation team is doing right, for such a fun game it is simple and has very few problems overall.

By Corynn09

Crashes Happen Every Time..

So.. this app is AMAZING and I love it so much.. But.. There’s a few things I want the developers to fix a little.. The first thing is the CRASHING....... Now, I don’t know if it’s just my phone, or something?? But every time I open the app, after a few minutes.. It just crashes?.. It just goes straight back to my home screen. It’s really annoying me.. I’m scared to reinstall the app because I’m not sure if I’ll get my data back. I’ve paid money on this app and I don’t want to to go to waste!.. That’s my biggest problem. The next one is the online areas. Every time someone joins my phone freezes for a few seconds, then it goes to the home screen. I can’t play the online games anymore.. I just want the crashing to get fixed.. Another thing, PRICES.. Ever since the last update- currently, the prices of clothing has gotten high. Each clothing piece is at least 1000 coins. That’s hard for me because I think the outfit on my this app gets old very quickly. • ONE • More thing I would like to tell you. •+• THE ADS •+• Well I think there is a BUNCH of ads now. After at least 5 - 10 Minutes after an ad, another one pops up. Thanks for reading! Hope one of developers can fix this crashing!?

By AnnaCakie

the update

So, I haven’t been on this app for a while, but when I checked recently on the app, I was excited (since I love updates). But when I checked I saw how the clothing seems to be a lot more pricey, the clothes are all nice and all but it doesn’t have to be that expensive. For the scratch thingy (I forgot the name) I also noticed that you removed the scratches that were free to earn coins and left the ones with ads.. Another thing is, it’s a lot more laggy, and the new update of the main page seem a lot more stuffed/crowded, it kind of bothers me. Like, there’s just too much happening at once that it’s an eyesore. Oh also the gifting option is something I really like too, it’s just convenient if you wanted to gift someone for a special occasion e.g birthday. The game overall is something I really like, I do also like some of the new features like the bio and photo booth, and speaking of photo booth, I forgot to mention how I tried using the photo booth and it lagged me out before I could see the finished photo ( like it’s loading the characters in place ). I’m hoping for another update that will help the game get a lot less hate about this recent update..

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