How to Cancel ZEPETO

How to Cancel ZEPETO

Written by on 2022-04-28

We have made it super easy to cancel ZEPETO: 3D avatar, chat & meet subscription
at the root to avoid any and all mediums "SNOW Corporation" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate ZEPETO's Cancelation Policy


Complete Guide to Cancel and Delete ZEPETO: 3D avatar, chat & meet

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of ZEPETO to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel ZEPETO: 3D avatar, chat & meet subscription at the root to avoid any and all mediums "SNOW Corporation" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on ZEPETO (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for ZEPETO: 3D avatar, chat & meet, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on your Android device

To cancel ZEPETO subscription on Android, you need to realize that deleting the ZEPETO app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the ZEPETO: 3D avatar, chat & meet subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your ZEPETO subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from ZEPETO?

Removing card details from ZEPETO if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like ZEPETO from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on ZEPETO: 3D avatar, chat & meet or any other website using your Justuseapp card.
  5. Cancel the ZEPETO subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact ZEPETO directly. Get their Contact info →

How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on a Mac computer.

To cancel ZEPETO subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the ZEPETO: 3D avatar, chat & meet app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel ZEPETO: 3D avatar, chat & meet Subscription on Paypal.

To cancel your ZEPETO subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "ZEPETO: 3D avatar, chat & meet" or "SNOW Corporation" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to ZEPETO: 3D avatar, chat & meet.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on ZEPETO's website?

Here's how to cancel your ZEPETO subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into ZEPETO's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all ZEPETO's contact details here

  2. Visit the website of ZEPETO. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete ZEPETO account

You might have created an account on ZEPETO during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to ZEPETO via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check ZEPETO's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.

Bonus: How to Delete ZEPETO: 3D avatar, chat & meet from your iPhone or Android.

Delete ZEPETO: 3D avatar, chat & meet from iPhone.

To delete ZEPETO from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold ZEPETO: 3D avatar, chat & meet until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the ZEPETO: 3D avatar, chat & meet app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete ZEPETO: 3D avatar, chat & meet from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose ZEPETO: 3D avatar, chat & meet, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete ZEPETO?

Our crowdsourced data from ZEPETO and Justuseapp users, shows that it is Fairly Easy to cancel a ZEPETO subscription.

If you haven't rated ZEPETO cancellation policy yet, Rate it here →.

What is ZEPETO: 3D avatar, chat & meet?

In a space without limits, another me in another universe — ZEPETO. Create who you want to be, and meet friends across the world! Go on exciting adventures and bring your ideas to life. Welcome to the world of ZEPETO. Meet friends in a new space! From sharing feed posts to sending direct messages — capture memories with friends all over the world! Dive into worlds of adventure! Make friends, take photos, and complete missions — choose from more than a thousand Worlds to explore! Create a 3D you! Try on trendy new collections or items from coveted brands — with more than a million items, there's not a style you can't find! Design your own items and worlds! Create your dream spaces and virtual items, and start earning — let your ideas inspire and take off into trends worldwide. Exclusive monthly benefits with ZEPETO Premium! From member-exclusive items to faster turnaround time for Studio submissions — take advantage of the perks only available to subscription members. Note: The ZEPETO Premium((Monthly price: $3.99 US/monthly) will be charged to App Store Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan. You may manage your subscription and auto-renewal may be turned off by going to 'Settings' after purchase. - Terms and Condi...

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Have a Problem with ZEPETO: 3D avatar, chat & meet? Report Issue

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Why should I report an Issue with ZEPETO: 3D avatar, chat & meet?

  1. Pulling issues faced by users like you is a good way to draw attention of ZEPETO: 3D avatar, chat & meet to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ZEPETO: 3D avatar, chat & meet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ZEPETO: 3D avatar, chat & meet.

User reviews of ZEPETO

  • By Pikachugirl22


    On the “Today” menu I try to create a about me thingy that’s on their and the app doesn’t let me click on the emojis for it and I tried turning off my phone, logging out and logging back in and I tried deleting the app and re-downloading it so I’m just confused on what to do for it and for the blocking can you make it to where if someone blocks another person then the person that’s blocked won’t be able to see the other person’s profile or contact them because there’s some people who have cyber bullied me on other apps that has ZEPETO and I don’t want to delete the app because of them and another thing is I whenever there was the Cartoon Network contest the Cartoon Network clothing and accessories never appeared in my store and it really confused me on why it wasn’t there I also feel like new clothes come way too fast because whenever I finally get enough coins to buy one of the new outfits I been wanting on there there’s already new outfits out it takes at least 2-3 days for me to get enough coins by using the quests, daily coins, and lucky but overall I really enjoy playing it it’s a lot of fun I really like that we can add posts and tag our friends on there now but I wanted to bring this up and let you guys know and I hope you guys the ZEPETO team as a good day or night!!

  • By Pinkiepiecutie


    I love zepeto, and yes I am a new member so I don’t know how it was before, but it’s really good.....if you have the money to buy the coins that is. The clothing is a little pricey, but what my real problem is, the gifting. On Instagram I’m in one of the companies and am in a girl group. Sometimes my members can’t pay for their show wear, so we have to wait longer to put out new content. I could easily gift them because I have the money, but since the gifting items are so limited, I can’t really help, and I’m know I’m not the only one who’s finding this a little annoying to deal with. I just wish the makers could make the gifting items just the whole store. Not only that, but if I’m gifting to a guy, most of the clothes on the gift list are for girls, I’ve noticed. I just wish they developers would expand the list to make everyone’s lives easier.

  • By Aliac01

    Fun game, but a few problems

    The biggest problems I have with the game is zems. They are impossible to get without paying real money. I’ve only been playing for about a month, but every time I try to do the card pick thing it ONLY changes when I select a different card than normal. It isn’t random. It specifically avoids giving you anything good. Zems are always on the bottom row. That isn’t random. It’s extremely frustrating that literally no matter where I click I can never get zems. The other problem is the price of clothes compared to how much you earn a day. I change my ootd every day, but I frequently can’t afford anything over 1000 coins, and I just described almost everything. If it doesn’t cost 1000+ coins it cost 3+ zems. Beyond that the game is amazing! Every new pose is adorable, the quests are easy to do fast, which is awesome! There is so much the Zepeto creation team is doing right, for such a fun game it is simple and has very few problems overall.

  • By Corynn09

    Crashes Happen Every Time..

    So.. this app is AMAZING and I love it so much.. But.. There’s a few things I want the developers to fix a little.. The first thing is the CRASHING....... Now, I don’t know if it’s just my phone, or something?? But every time I open the app, after a few minutes.. It just crashes?.. It just goes straight back to my home screen. It’s really annoying me.. I’m scared to reinstall the app because I’m not sure if I’ll get my data back. I’ve paid money on this app and I don’t want to to go to waste!.. That’s my biggest problem. The next one is the online areas. Every time someone joins my phone freezes for a few seconds, then it goes to the home screen. I can’t play the online games anymore.. I just want the crashing to get fixed.. Another thing, PRICES.. Ever since the last update- currently, the prices of clothing has gotten high. Each clothing piece is at least 1000 coins. That’s hard for me because I think the outfit on my ZEPETO gets old very quickly. • ONE • More thing I would like to tell you. •+• THE ADS •+• Well I think there is a BUNCH of ads now. After at least 5 - 10 Minutes after an ad, another one pops up. Thanks for reading! Hope one of developers can fix this crashing!?

  • By AnnaCakie

    the update

    So, I haven’t been on ZEPETO for a while, but when I checked recently on the app, I was excited (since I love updates). But when I checked I saw how the clothing seems to be a lot more pricey, the clothes are all nice and all but it doesn’t have to be that expensive. For the scratch thingy (I forgot the name) I also noticed that you removed the scratches that were free to earn coins and left the ones with ads.. Another thing is, it’s a lot more laggy, and the new update of the main page seem a lot more stuffed/crowded, it kind of bothers me. Like, there’s just too much happening at once that it’s an eyesore. Oh also the gifting option is something I really like too, it’s just convenient if you wanted to gift someone for a special occasion e.g birthday. The game overall is something I really like, I do also like some of the new features like the bio and photo booth, and speaking of photo booth, I forgot to mention how I tried using the photo booth and it lagged me out before I could see the finished photo ( like it’s loading the characters in place ). I’m hoping for another update that will help the game get a lot less hate about this recent update..

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