How to Cancel Capital One CreditWise

How to Cancel Capital One CreditWise

Written by on 2022-04-06

We have made it super easy to cancel Capital One CreditWise subscription
at the root to avoid any and all mediums "Capital One" (the developer) uses to bill you.
Now let us get into the crux of this guide.

Rate Capital One CreditWise's Cancelation Policy


Complete Guide to Cancel and Delete Capital One CreditWise

There are a few things you must do and know before canceling subscriptions. They are:

  1. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  2. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  3. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Capital One CreditWise subscription at the root to avoid any and all mediums "Capital One" (the developer) uses to bill you. Now let us get into the crux of this guide.


How to Cancel Capital One CreditWise Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Capital One CreditWise (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Capital One CreditWise, then it's definitely canceled already. It won't be renewed anymore).

How to Cancel Capital One CreditWise Subscription on your Android device

To cancel Capital One CreditWise subscription on Android, you need to realize that deleting the Capital One CreditWise app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Capital One CreditWise subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Capital One CreditWise subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.

How do I remove my Card from Capital One CreditWise?

Removing card details from Capital One CreditWise if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Capital One CreditWise from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Capital One CreditWise or any other website using your Justuseapp card.
  5. Cancel the Capital One CreditWise subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Capital One CreditWise directly. Get their Contact info →

How to Cancel Capital One CreditWise Subscription on a Mac computer.

To cancel Capital One CreditWise subscription on your Mac, do the following:

  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Capital One CreditWise app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.

How to Cancel Capital One CreditWise Subscription on Paypal.

To cancel your Capital One CreditWise subscription on PayPal, do the following:

  1. First log into your PayPal account at .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Capital One CreditWise" or "Capital One" to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Capital One CreditWise.
  6. Then click "Done" on the verification page to complete the unsubscription.

What to do if you subscribed directly on Capital One CreditWise's website?

Here's how to cancel your Capital One CreditWise subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Capital One CreditWise's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Capital One CreditWise's contact details here

  2. Visit the website of Capital One CreditWise. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.

How to delete Capital One CreditWise account

You might have created an account on Capital One CreditWise during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.

Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Capital One CreditWise via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

Bonus: How to Delete Capital One CreditWise from your iPhone or Android.

Delete Capital One CreditWise from iPhone.

To delete Capital One CreditWise from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Capital One CreditWise until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Capital One CreditWise app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.

Delete Capital One CreditWise from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Capital One CreditWise, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.

How easy is it to cancel/delete Capital One CreditWise?

Our crowdsourced data from Capital One CreditWise and Justuseapp users, shows that it is Very Easy to cancel a Capital One CreditWise subscription.

If you haven't rated Capital One CreditWise cancellation policy yet, Rate it here →.

What is Capital One CreditWise?

Know your credit score and much more Capital One CreditWise® is a free tool to check and monitor your credit score and it’s AVAILABLE TO EVERYONE not just Capital One® customers. Use CreditWise to understand what makes up your score and find helpful ways to take action to improve it. If your score is where you want it to be, use CreditWise to keep an eye on your accounts and get alerts when something changes on your TransUnion® or Experian® credit report. Used by millions of Capital One customers, CreditWise (formerly CreditTracker) is key for anyone who wants to know, improve, or monitor their credit score. Using CreditWise won’t hurt your score, and you won’t ever be asked to enter a credit card number. All features are free: ● Weekly TransUnion® VantageScore 3.0 credit score. ● Review your credit report from TransUnion® to look for signs of error, theft, or fraud. Your credit report includes open/closed accounts, balances, hard inquiries, personal information, and public records that have been reported to TransUnion®. ● Use the Credit Simulator to see how everyday decisions affect your credit score. ● Learn about the key factors that make up your credit score and how you’re doing on each of them. ● See personalized suggestions to help improve your credit score. ● Get alerts letting you know about changes to your TransUnion or Experian credit report, if your Social Security Number or email address were found on the dark web, and if any new names or addresses were associa...

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  • By Glennis Reed

    I was charged 39.99 for some subscription for Credit Wise that I don't want PLEASE cancel this subscription I donot want to be charged this fee again...

Reported Issues: 9 Comments

By Vicky L Cordell
Jul 15 2022

They are ruining my credit because they look at it so much and I don't even have Capital One it is CLOSED. CANCEL THIS TOO!!!

By Vicky L Cordell
Jul 15 2022

They are ruining my credit because they look at it so much and I don't even have Capital One it is CLOSED. CANCEL THIS TOO!!!

By gary culbertson
Feb 27 2022

This is the second time I am having to type this. the first time I got halfway done with my commit and mysteriously the web site had a glitch and erased my comments. I DO NOT WANT CREDITWISE. please cancel and DO NOT RENEWAL. I have had a bad experience with your company, and I do not wish to continue our relationship. I find it to be quite distasteful how your company makes it almost impossible to not sign up, in fact, if you pole the general public, you'll find that they probable didn't know they were signed up. then when one wants to end their relationship with your company. they're going to have to search the internet to find out how and that's not even the worst of it. I can't help but to think your company is aware of this and possible do it intentionally.

By Arron Rice
Jan 26 2022

O did not authorize wisecredit to take 39.99 from my cash app.and it is not easy to have it stopped.guess ill close my cash app card to stop it...

By Frank Wilber Gee
Dec 08 2021

Do not take the 39.99 out of my account. It was not authorized by me, it is set to come out of my account by 12-11-21 STOP DO NOT STEAL MY MONEY.

By james hornsby
Sep 21 2021

Unenroll me from creditwise. I didn't sign-up for this, so I cannot log-on and do not want to cancel whatever this is. Please Cancel Immediately!!

By Sylvia McElhannon
Aug 05 2021

I don’t remember my user name or password which is different than my Capital One Account. How do I get it or can you cancel my Creditwise account and then I will open a new one and will save my user name and password for future use.

By Edwin R Guzman
Apr 09 2021

I like to cancel credit report I Never the scores and report from you Guys. Give my money back cancel everything

By R Guzman Edwin
Apr 06 2021

You Guys take $40.90 from my xpectation Debit Visa I Never received the scoresi i like to cancel my accounts you take that money today. Cancel my accounts and put my money and my Debit visa card

Have a Problem with Capital One CreditWise? Report Issue

Leave a comment:

Why should I report an Issue with Capital One CreditWise?

  1. Pulling issues faced by users like you is a good way to draw attention of Capital One CreditWise to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Capital One CreditWise customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capital One CreditWise.

User reviews of Capital One CreditWise

  • By derrick d

    Best card out there

    So a year and a half ago I gave $99 and got a $200 secured card with a credit score of 519. I got got a credit line increase of $300 about 6 months later and now after a year and a half I am up to $1500 credit line and also got accepted for a $500 UNSECURED card with 0% apr for the first year and 2% rewards on every purchase and my credit went to 714!!! This is the number one best credit building card there is!!! But don’t be fooled by CREDIT ONE, they try to look like CAPITAL ONE! And I recommend that you NEVER get a card from credit one!!!! Capital One is official, just have a little patience. I am now in the process of closing on my first house, all because of capital one!!!!!!!!!

  • By Bittten

    Best monitoring app on the market!

    I have been nothing but satisfied with my capital one card so when I learned that they have an app to monitor your score FOR FREE! I decided to give it a shot. This app is my favorite of all the monitoring apps I have and they continue to add super useful features and their customer service is nothing short of impeccable! ahem(Better than American Express)ahem. Really the only thing that could make this excellent app perfect would be more frequent updates but other than that it's really a great app! Plus I really really like the simulator it helps me decide what to do with my credit. Keep up the great work and sincerely, thank you!

  • By Pettifogger from Boston

    Really valuable app

    Very shortly after I signed up for CreditWise I received a notification that I had changed my address and applied for a new card. I had done neither so I was very concerned. I was traveling at the time, but with the information about the transactions I was able to contact the bank that was issuing the card and tell them it was fraud. I also was able to contact TransUnion and put a fraud alert on my account with all three credit reporting agencies. I never expected that I would need CreditWise, but I am very happy that I signed up for it--all at no cost!

  • By Althlone

    Updating Balances Timely

    I am trying to build my credit score. But it seems that if I spend money off of my credit card, it adversely affects my score. However, when I make payments to said credit card, the payment is not reflected timely. And being that this app looks at your score every 7 days to determine your score, you should update the credit card balance every seven days! My score goes up and down so much in one month, I cannot stabilize my score to achieve my goals.

  • By Jams12345

    Amazing Free Service!!

    I was referred to this app by a Capital One rep, while reporting identity theft (person applied for a credit account through them with my info.). They were amazingly helpful, especially since I wasn’t an actual customer. They walked me through every step of what I needed to do and helped me place a fraud alert with all three bureaus. I feel they went above and beyond what was expected for me! Next time I’m in the market for a credit card, I will definitely go through Capital One. Top notch service!!

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