Contact Autism Parenting Magazine Support

It’s only one star cuz I can’t post this with out tapping a star I wish they had negative starts to tap! I’ve contacted the company on 2 separate occasions trying to trouble Shoot their app so I can read what I paid for.. I’ve gone down that rabbit hole so many times doing exactly what they say I need to do to to get access to the paid material. It doesn’t work at all.! When I asked for a refund they tell me it’s pass the 30 days refund policy. They refused the give me a refund they kept sending me on a wild goose chase to try to trouble shoot the app so they could say I was no longer in the 30 days. As a parent with autism children my time is valuable I so t have time for this ring a round bull crap. What makes me more angry they claim to understand and want to help parents with autistic children but they don’t. They are just out to steal your money!

After reading all the reviews, I still went ahead and subscribed because I figured it was worth a try. I was COMPLETELY WRONG! First off, the app does not work. I paid a year subscription to not be able to access any of the issues. After contacting their “customer service” multiple times and receiving the worst service possible, I have realized the best I can do is just to warn others, since their “customer service” will resolve absolutely nothing. After reaching out to them and letting them know the app didn’t work (trust me, I tried EVERYTHING they said I had to do) and asking if I can just get a login through their website instead, they stated I would have to subscribe (AGAIN - meaning paying additional money) for an online login. It makes no sense, I already paid and have received ZERO access to any issue. Complete scam and rip off. Unacceptable.

The app is awful! I had no idea I was subscribing to a digital-only magazine. Not to mention, the “free” issue is really only a discount off your subscription once you subscribe. I was able to download an issue when I first subscribed, but I have no idea how to get new issues when they come out. The app is so convoluted, why don’t they stick to publishing a magazine and forgo the app? Clearly they can’t figure out how to deliver digital subscriptions.