Joy app not working? crashes or has problems?

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Something else
61.5%

Connection
15.4%

Not working
15.4%

Login
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Joy Problems 🔥

- Limited options for tailoring the site

- Not able to do basic things like view guest list online

📋 8 Reported Issues:

K
Kaye Woan 2023-11-06

Wishing well amount via pay pal issue

I
Isabella 2023-08-02

I am not able to pull up my guest list after I log in. I am redirected to my wedding website URL or automatically logged out of WithJoy.

E
Ellie 2023-05-04

When I try to log in the page will just continue to load. Tried using different wifi, hot spots and another computer just to confirm the issue wasn't on my end.

E
Ellie Harper 2023-05-04

Unable to send wedding invitations via email right now. Guest list is telling me that they have sent yet nobody has actually received the email with the e-card. This prompted me to do some experimenting with my mum and the email status next to her name on the guest-list is now saying that her email address doesn't exist - even though I have sent her 5 unrelated emails directly to her account today.

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L
Lynds 2023-03-24

Joy is giving 502 error on logging in. Unable to see any information or access my account.

S
Shannon 2023-01-30

Registry page will not open for editing. Redirects to home page of our wedding website no matter how I open it. Tried opening edit link in an Incognito link and same problem.

J
Jody Cavazos 2022-08-30

Problems with all aspects of site. Trying to set up registry, complete page not displaying, design page comes up to only white screen. Issues with every page I try to edit and manage.

E
Emily Bergstrom 2022-08-11

Nothing is working on the site for me - I can't add the registry shipping address, link a registry, or add a cash account. I've thought of everything I can (tried different browsers, checked login). The chat was not helpful. Is this website garbage or is it down right now or what?

Showing 1-8 of 8 reported issues:

Have a Problem with Joy - Wedding App & Website? Report Issue




Common Joy Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Joy iPhone Issues and Solutions

  2. Joy Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@withjoy.com

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Privacy Policy: https://withjoy.com/EULA

Developer: Joy Life, Inc




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