Square - Dashboard for POS Reviews

I’ve been using this app and Square for over 5 years. this app itself is awesome and is updated on a somewhat regular basis. Square however has not changed at all. It would be great if you could add some filters to Square reporting. Such as choosing to look at net sales instead of just gross sales. As another reviewer stated, it seems Square and it’s development has been forgotten. I use it daily, would be nice to see some much needed improvements!

The dashboard on the computer has so much functionality and the reports are endless. But on Square it’s missing all of that. Also recently they changed their mobile website. I aided to be able to access the full site on my phone but it’s not an option so I have no decent way of getting the information I want unless I sit down at a computer. I’m hoping Square starts to get a little more attention from this app.

I do like to see my numbers from here, thanks for creating such an easy access app to my this app account.
However, I do feel there are some improvement needed. For an example, I can’t foresee how is my month or the week looks like without looking at my schedule. It will be nice to know what to do or focus on doing if my projection is low. Or, not to freak out if my numbers are down at the moment but it’s actually a very good month.

this app itself is awesome. We’ve been using it for three years and have never had any of the problems people complain about in reviews here. However I agree with folks who say this dashboard is not sufficient. Need to see inventory, transactions, and other stuff you see in the web site to make Square useful

this app is absolutely fair and does good business for as long as I've done business with them. About 1.5 years now, I've never had a single problem and they've been there with all the help I've needed for many problems. Thank you this app, and thank you to this app's team!!
Good job, I appreciate you.

I can’t believe that in all my this app apps there’s no projections! I would love to have it calculate estimated future income based on appointment bookings, dollar per hour, percentages booked, etc. These things would be very motivational!

I also wish that dashboard offered control of what things appear to the clients such as Business name, address, contact info, website, logo, etc. Those seem like “dashboard” functions to me but maybe I’m just too new to this app.

The forgotten stepchild of this app. Square works but hindered by missing some basic functionality. For example, have a business with multiple locations? Sorry, you are out of luck because Square won’t let you see location-specific data.

I’m a fan of this app generally but Square does not seem to get the same developer attention of their other apps.

I’m hoping they add more feature soon.

this app has helped me sooooo much with my small business. They lend me money and I pay it back with a portion of my sales. So easy to use. I charge a client. Then I have that money instantly deposited into my account and part of that money goes toward my balance with this app. Very cool. Happy customer here :)

Square could be so much more if it weren’t so neglected. Over a year since the iPhone X was released, and there’s no iPhone X support. Also, there’s no way to filter or view modifier sets. So, as an example, instead of being able to see a breakdown how many of each flavor of cake we’ve sold, all we see is “cakes” and the value. Really wish a little more time and love was given to what could be a great app.

The data is significantly delayed (some purchases do not show up until days later). Reports function lacks important options and the interface is awkward in many places. Really is only good at checking employee hours if you’re using employee management. My advice - use the website. Actually, when I called this app about the issues with Square the support person recommended not using it at all.

I want to be able click on the next day, and be able to make a sales comparison.

This would allow me to easily look at tomorrow’s possible sales and know if I’m staffed properly compared to how busy we were last year.

Square compromises security because when you sign in it displays the entire phone number when performing 2 factor authentication. This provides any malicious information with private information that could be used to compromise your this app seller account.

Spare yourself some dignity and time, to deal with this app is to have no respect for yourself. They will decide that one of your sales is illegitimate, will hold your funds, will not respond to your support emails for 10 days, will remove an ability from your account to call them. I end up calling the customer and asking them if I can refund the payment and then charge it again via different merchant.

Since the most recent update, I can no longer use Face ID to log into my account on the this app Dashboard app.. this is a serious problem because it means I have to stop what I’m doing to type in the password and make sure one of the employees or customers doesn’t see me enter it..! There is no point In this change and I will stop yawing this service if FULL Face ID support is not restored soon.!

I use Square probably a hundred times a day to monitor my business. It does a good job, but is pretty basic. I wish I could track net sales on the main page instead of gross. I have to do two taps to get that number. It would also be good to see discounts.

I live this app but the Dashboard could use some more attention. There is no ability adjust any of the reporting and discounts are excluded from reporting, so you can only see Gross Sales as far as I can see.

Even though our close of business day is set at 4AM, sales reports do not reflect this. Square only shows midnight to midnight, which is not accurate. The website does the same thing, only there you can at least manually set the time window to the correct hours. This should be a trivial thing to fix.

Hello, I don't se an option to put sound notifications whenever I receive an order on my website. I think it would be useful. Do you have any soulutiom regarding that? Thank you.
All best,
Toni

It gives you simple information like your gross sales. Unfortunately, it doesn’t not give you how much you collected that day. Say you are having a half off sale for your business and you use the discount option on the this app app. The dashboard will show it as if you never applied a discount.

Square works fine but it’s been a year sense last update. A more modern app that looks good on iPhone X and with more features, like the web based dashboard, would be great. It would make it better to keep track of business through the day

Square definitely is not bad. It does its job and lets me keep tabs on my business wherever I go. But it just feels a little neglected and like it could do a lot more. For one thing, iPhone X support would be great. An easy way to see transaction and look at some more in-depth data would really make it great. This is all data that’s easily available with this app, so I would think it would not be all that difficult to get in Square.

I love having Square, and it works well, I would just love to see its potential fully tapped.

Would love to see this information available on the watch too!