SmartHQ Overview
What is SmartHQ? SmartHQ is a mobile app that allows users to manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier. The app replaces several other apps, including Café Appliances app, Monogram app, GE Laundry app, and GE Comfort app. With SmartHQ, users can remotely monitor and control their appliances, receive notifications and service alerts, and keep their appliances up-to-date with software updates.
Features
- Remote control: Users can remotely monitor and control their SmartHQ enabled appliances, such as turning on the oven when heading home.
- Voice integration: Select SmartHQ enabled appliances work with Amazon Alexa and Google Assistant for hands-free control.
- Notifications: Users can receive helpful alerts from their smart appliances, such as when the oven is finished pre-heating or if the refrigerator door is left open.
- Service alerts: Users can get notified if their appliance needs attention.
- Software updates: Users can keep their smart appliance up-to-date and access new features as soon as they become available.
- Compatibility: SmartHQ requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, Window Air Conditioner, Portable Air Conditioners, Duct-free System, Whole Home Water Filter System, Water Softener, and Water Heater, or with a U+ Connect module.
Official Screenshots
Product Details and Description of
this app lets you manage and control a variety of smart Appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home. Replaces Café Appliances app, Monogram app, GE Laundry app, and GE Comfort app.. KEY FEATURES • REMOTE CONTROL – remotely monitor and control your this app enabled Appliances so you can do things like turn your oven on when you are heading home • VOICE INTEGRATION – Select this app enabled Appliances work with both Amazon Alexa and Google Assistant -- now you can multi-task with ease! • NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is finished pre-heating or if you left the refrigerator door open and many others • SERVICE ALERTS – Get notified if your appliance needs attention • SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available COMPATIBILITY REQUIREMENTS: Requires a compatible this app enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, Window Air Conditioner, Portable Air Conditioners, Duct-free System, Whole Home Water Filter System, Water Softener, and Water Heater, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Top Reviews
By RxChief
Works great for me
I have a GE Profile Induction Range and a Vented Hood. I downloaded the GE app, and followed the instructions. I didn’t have any problems getting the appliances to connect to my home network. It took some time for the app to find the appliances in the cloud so be patient. Today, I ran an update to the app freaked out a bit when the range went totally dark. I called the customer service line and Dave said the update could take up to an hour, and that the range should come back online. He agreed to call back in an hour and if the ticket needed to be escalated, he would do that. He did call back as promised to check on me, (yay!) and by that time the range was back online. It has been fine since then. The vented hood is fine too.
By This does not get 5 stars
Idk why everyone is disliking?
I just downloaded this and thought it wasn’t going to work because of the reviews. I linked my oven (which took 15 min but they stated clearly it could take awhile) and can control it from my phone perfectly. I don’t think people are being patient enough with the app frankly. To set up it takes longer than just a 3 second Bluetooth connection. I have read some reviews saying after the update the app doesn’t work. I keep seeing the update button come up but I am not updating because the app works perfect right now.
By Me65112
Good but could do better...more
After the app was fixed, I finally go to test it. I own GE profile refrigerator and oven. Both have smart features. Oven: For example, oven app control only works when you physically select “remote enable” on the oven, which is fine IF it stayed enabled. It turns off or disconnects after some time which defeats the purpose for controlling it remotely. You can preheat, set timer and turn on/off oven. You will get a text when preheat is done. The app will show you the overall status of the oven as well. You CANNOT control the top burners at all! The app only shows that they are on or off. Alexa: You can also use Alexa to preheat oven and turn off. Alexa will not tell you when preheat is done but the app will text you or you can check in the app itself. ================== Refrigerator: Controls include dimming interior lights and on/off of water dispenser light, as well as setting fridge individual compartment temperatures. Alexa hasn’t been able to control anything on the refrigerator. All in all, the app is useful primarily for oven preheat and that’s about it. Appliances themselves are very nice and feel of good quality.
