Contact Grabr Support

by N@tzib

Originally, Grabr paid out within a few days (in 2017), lately it changed its policy to up to 15 business days, i.e. takes actually three full weeks after you have delivered the items to get paid. If you add the time between buying and delivering the item you are easily looking at five weeks which would be far from perfect but still acceptable. However, on my second last trip it took several emails and I was only paid days after I should have been paid according to Grabr’s own policy. For my last trip, it’s been 24 business days since I delivered the items and I still haven’t been paid. Grabr owns me a few thousand dollars. Grabr has by now moved to ignoring my emails after initially sending very well drafted emails with very generic excuses. It seems that these excuses were drafted for a large number of users and may very well be purposely misleading. I am very concerned that Grabr is not paying a large number of travelers and that it may very well be unable to pay.

by Gogglesview

Worst pay I ever saw in life! 14 business days after delivery and have not received the money I invested in the product and my reward. In other words, it's not worth it, you get 15, 20 dollars to take a 100 dollar thing and it takes forever to get the money back. And the support is saying that will send the payment after 10 business days of delivery, says that the bank may take time to put the transfer to you, my payment method is PayPal (instant payment) if they had made the transfer it would have taken maybe 1 minute.

Pior pagamento que já vi na vida! 14 dias úteis depois da entrega e ainda não recebi o dinheiro que investi no produto e minha recompensa. Ou seja não vale a pena vc ganha 15, 20 dólares pra levar uma coisa de 100 dólares e demora uma eternidade pra receber o dinheiro de volta. E o suporte fica falando que vai enviar o pagamento depois de 10 dias úteis da entrega, fala que o banco pode demorar pra colocar a transferência pra você, minha forma de pagamento e PayPal ( pagamento instantâneo) se tivessem feito a transferência teria demorado talvez 1 minuto.

by Rafa123@freitasbelevan

I love the idea! Who doesn’t want to get payed some extra bucks while traveling? If it is part of your routine and you have space on your luggage, why not? You get to meet awesome people from everywhere in the world and is fun until the app stops working, customer service is a nightmare, and they take forever to pay you. In fact is being 40 days since my delivery and not a word about my money and the funny thing is they charge a lot the people buying aka shoppers and they charge it right away from the day the offer is accepted so they have my money way longer than 40 days, what are you guys doing? I’ve been trying to get some customer service but I think they just don’t care. Hey, if you are reading this, please, save your time and your money. Spend it while traveling because they are probably going to scam you.