Contact Firefox Support

by SirLagsalott

EDIT July 12: Another small update, no fix for any of the issues mentioned.
EDIT July 8: Several months since its introduction and many times the issue has been reported, night mode is still unusable after a few minutes and causes the entire screen to become a garbled and unreadable mess. I appreciate the additions to the developer log that I didn’t even know existed on mobile but there might be more pressing issues.

I’ve used this app for years and it seems to continue to get more buggy with each release. My first and main tab is Wikipedia, and so most of the bugs I find are experienced on that site. Whenever the app crashes (which happens very frequently, especially when switching from another app back to Firefox) it sends me to a completely random page from my browsing history on that tab, sometimes pages I visited last week. Night mode is great when it’s usable for a few minutes before causing the display to show a mess of distorted lines, partially or fully destroyed images, and various parts of the page being displayed on top of each other making it unreadable and impossible to tell where you are on the page. The night mode bug has existed for as long as I can remember night mode being a feature, while the flashback-on-crash issue seems to have only cropped up in the past two or three months.

by CB Hates Apple

I have been using Firefox as my sole browser since 2008. They have had a fantastic and secure browser for a long time and it has been a great relationship. Apple products on the other hand are complete garbage in the usability department. I bought a Mac mini in 2014 because my hard drive went out on my 5 year old gateway laptop, within 18 months the Mac mini was unusably slow. And now for my Ipad I got this little dandy last year and I have never owned another piece of technology so infuriating in my life, the one respite was the fact that I had Firefox on it, the one program I knew would never let me down. I was asked to do a major update a couple months ago, and I figured what’s the harm Firefox has never steered me wrong. When the update was complete, lo and behold I have lost all my loveable Firefox usability. They have updated me to what is little more than a safari skin. I am permanently unable to access any of my Firefox account information. I can’t change my password because all of my information will be lost and with it still working on my other devises (pc and galaxy) I cannot afford to risk losing that information. This one star review is not for Mozilla as a company but their decision to bow to apple and its BS.

by TasKyy

I never write reviews for things. But this I can’t stand. I’ve been a Firefox user since 2006. Used it without issue as its always been the best and has always been reliable. Every phone, every computer I’ve had since then has had trusty old firefox on it. But recently, firefox had this update on the iPhone where every time you open it, it basically treats all the tabs you had open as brand new tabs and its practically impossible to go back and revisit sites again. I like to keep tabs for tracking packages, carts that I’ve built on websites, work systems etc. open in Firefox on my phone so I can quickly reference them and switch between my phone and my desktop whenever I like. This new update where every time you open Firefox; your previously open tabs now all just act like brand new tabs, is absolutely garbage. And as extreme as it may sound, if it isn’t reverted to the way it used to be or at least a setting allows me to turn this feature off, I’m going to end my 16 year relationship with Firefox because it’s just so ridiculously annoying to deal with now.