Contact Nextplus Support

by Miss Connie Love

Do not waste your time with an app that is filled with nothing but ads, more ads and then even more ads you’re forced to watch, then be brought to the App Store after watching as if you want to buy something from their advertisers, just to earn a wee bit of Credit to go towards making calls with this so called “free” calling/texting app. Even that might be tolerable, or maybe it would be worth buying a plan from them if they ever returned emails when you were in need of “support” from them, but don’t expect a response, or even an acknowledgment of any kind if you need to ask them for help with something. They can’t even bother with a “sorry we can’t help you with this” & after a month and a half and 5 or 6 emails even so much and pleading for help, they haven’t even attempted to pretend to give a crap. Like I said, worst app ever. Even more horrible than the app is their “Support”. I’m happy to send proof to anyone who doesn’t believe it. I’ve never been so screwed over by an app, of any category, ever.
Waste of energy, and time, and I’ve run out of patience, I don’t care to go out of my way to write bad reviews ever, I’d mostly say nothing at all but these people are pathetic and I must let them, and possible future App users, esp anyone who would buy anything from them. BEWARE.

by Jeff DeWitte

Update: 4/6/20 now in addition to the annoying ads thrown in your face, whenever you click on a picture that is sent to you in a personal message the app locks and does not respond when you try to reply or go back to your messages. Reduced the stars in my rating from 2 to 1.

This stupid ad pops up over and over and over.... They ram this crap down your throat as soon as you back out of a message. I’ve never watched the ad long enough to know what they’re actually selling so I can consciously avoid buying their crap. But the drama-queen-looking, sassy wench in the ad is too annoying to watch more than the second it takes to quickly close the app with angry, spaz-like movements. Doesn’t she look like somebody who's definitely at least tried heroin? Otherwise the app works fine. Will update rating if this is “fixed”

by Stephen8334

Love this app and had same number for years. I log in just about everyday or every other day. I haven’t received texts in a while so I open up the app and it asks me to log in. My login info is gone. I can’t recover my password either because it says account not found. The recent software update caused the app to log out and I guess my number got taken away. Going with google voice instead. Tired of this nonsense. Couldn’t even buy my number permanently like it mentions after requiring frequent logins because there was no good link to click on to do so. 1 Star. Give me the exact directions and to reclaim my number back to buy the number and I’ll gladly change my review to 5 star, otherwise it stays 1 Star. No way to contact customer service once your account gets deleted. You guys do want money right?