MyCareLink Smart™ US Reviews

MyCareLink Smart Reviews

Published by on 2025-06-19

🏷️ About: Medtronic makes it easy for heart device patients to stay connected to their doctor. The MyCareLink Smart Monitor for pacemaker patients, including CRT-P, combines a Reader and an app, making this a convenient way to send heart device information remotely to your doctor between clinic visits or whenever you’re not feeling well.


       


Overall Customer Experience 😎


🤬 Negative experience
99.5%

😎 Positive experience
0.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 285 combined software reviews.

Is MyCareLink Smart Safe?
MyCareLink Smart™ US does not appear safe based on available data.
0.5/100

  Safety Analysis »»

Is MyCareLink Smart Legit?
MyCareLink Smart™ US does not appear legitimate based on our analysis.
0.5/100



Read 20 Customer Service Reviews 😠💢

3.7 out of 5
License agreement

In the license agreement it states (app prevents copy pasting so this is paraphrased) "IN NO EVENT OR SITUATION WILL MEDTRONIC BE LIABLE TO YOU FOR INTERCEPTION OR COMPROMISE FOR ANY INFORMATION OR RECORD OR OTHER COMMUNICATION PROVIDED IN CONNECTION TO YOUR USE OF THE LICESENSED APPLICATION"

This is basically saying tough nuts if your info gets stolen, intercepted, jammed, compromised, etc. while using MyCareLinkSmart .

Needs to update Medtronic Carelink Mobile to iOS 11

You all should’ve been on top of the new iOS. My doc can’t receive my transmission via your app because it hasn’t been updated. Unacceptable.

Useless App

The transmission device you get with the pacemaker does the same thing. What this doesn’t do is give you any data. Medtronic forces you to see your doctor to get YOUR data. MyCareLinkSmart is worthless.

Does nothing

Something is wrong with MyCareLinkSmart. It shows how to turn on the mo Igor and where to connect to the website. That’s it! What’s the purpose then if MyCareLinkSmart?? There must be something wrong with it is all I can figure.

Massive software failure

I originally loved how easy MyCareLinkSmart was but now it states I need to update but under no circumstance at all will it actually update, making this all useless. No other app on my phone has this flaw. I guess the new version is so secure, few or no patients can actually use MyCareLinkSmart any longer.

The app doesn’t work since update

Since the last update 3 weeks ago MyCareLinkSmart doesn’t work, at all. All I can do is open MyCareLinkSmart and from there, nothing works and the only thing I’m able to do is press a button that used to begin the transmission but now it just shows a symbol for “waiting.” Horrible bummer as my cardio is in Michigan and I just moved to California. Please fix this!

What

This is absolutely one I app that I can’t afford to have crashing all the time. One I first launch it works until I hit the play button. After that it just crashes all the time. An app like this should never “NOT” work. Dealing with my health. That’s not cool. How can I send transmissions if MyCareLinkSmart doesn’t work. Get it together please.

Love the convenience, HATE the loud alarms that sound from your phone that cannot be quieted

Love the convenience of MyCareLinkSmart, but what on earth is with the heinous alarm sounds during the reading and to signal the reading is completed? These alarms are not affected by changing the volume on the phone or turning the ringer on or off and are LOUD AND GRATING--highly annoying and embarrassing if you're trying to do this on the run (some of us youngsters with pacemakers are on the road a lot and must resort to doing our testing in semi public spaces).

I understand the need to have the alarms if the handheld device is slipping, and I understand that some people may require these sounds to be louder than normal as they can't hear well, but HOLY COW. Crank it down a notch or three please?

Enhancement request

MyCareLinkSmart serves the purpose of transmitting Pacemaker data to the doctor’s office, however user does not get to see any information of the pacemaker itself . It will be really nice to at least display the battery life of the pacemaker Add a list of prior successful transmissions.

Needs simple improvements

I sent my transmission in May. It’s now July 1 and I just got the text it was successful. I would also like to see some history data from prior test.

Finally!

Been using the Medtronic telephone link since 2012, begged every check up for a system that would work with iPhone. Finally today I went for my yearly and begged again and as luck would have it the rep for Medtronic MyCareLink Smart was in the hospital and he downloaded this link for me and handed me the smart link system, works on Bluetooth just turn it in, connect to your iPhone Bluetooth, hold the unit to your chest just like the old one watch the meter, when it's through it will do the rest just like the old one but without a landline. Got an email from Medtronic right away said they got the transmission successful. Wish I could give it a 10 star. I haven't had a landline since the late 90's and had to drive 15 miles to my sister house and use hers. Thank you Medtronics!

Thankful ❤️

Very thankful for MyCareLinkSmart & the reader. Very easy and so convenient! Thank you for the medical technology ❤️.

INCREDIBLE

This has to be the simplest method of communication of critical data to your Dr. that I have had to date. The comments I have read regarding lack of convenience using this device as a tool for medical monitoring are absurd. I think people who are “inconvenienced” having this device should learn about the alternatives to this convenience, such as DEATH.
I had this item installed one week ago and the benefits are already obvious. Our friends had a 33 year old son who passed away exactly one year ago because he encountered lead difficulties from an older unit, and they could not control the problem.
This unit and its accompanying convenience is nothing short of a miracle.

Convenient and simple.

The only things I would like to see would be a way to record symptoms, and a way to see the data it is sending.

Never a problem

Since receiving my care link-smart and the updated associated software, I’ve been able to use my device without fail. Thanks Medtronic’s.

Love this device

The best thing I can say about this device is it is easy to use. It works well with my phone and I no longer have to worry with that slow Fax type device. Keep that great technology coming. Thank you

Life changing

Long live the days of lengthy telephonic checks where you need to attach silver bracelets and position the phone over a monitor. This application is slick, simple, and makes the monitoring process incredibly easy and clear.

Great app that does exactly what it needs to do and has literally changed my life. Keep up the awesome work!

Apple Watch App???

It would be nice to do Pacemaker transmissions on the Apple Watch! It would also help to have push notifications on when the transmission went through as well as push notifications on when my next transmission is do. Also have readings integrated with Apple Health App.

This is a lot of potential here!

Works Just Fine

Just got my pacemaker a few days ago and I've now used the monitor and MyCareLinkSmart to send data to my doctor. It was quite easy and worked fine.
I'm an engineer, so I wish I could see more data on my pacemaker, like how often it fires, battery life, status, etc. But, I understand that MyCareLinkSmart isn't really designed for that. It just sends data to my doctor.
If you have a pacemaker, I wish you all the best. May God bless you.
EngineersGuideToGod

Pacemaker checks

This has always worked well for me.



Is MyCareLink Smart Safe? 🙏

MyCareLink Smart™ US does not appear safe based on available data. JustUseApp Safety Score for MyCareLink Smart is 0.5/100.
This assessment is based on our NLP analysis of 285 user reviews. Combined with the app store average rating of 3.7/5.

Safety Analysis

41.6% of users say app is safe 👍
41.6%

35.7% of users have some concerns ⚠️
35.7%

22.7% of users say app is risky 🚨
22.7%


Is MyCareLink Smart Legit? 💯

MyCareLink Smart™ US does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for MyCareLink Smart is 0.5/100 .
This conclusion is based on analysis of 285 user reviews.

🔏 Privacy & Data Safety

MyCareLink Smart collected the following data from you:

  • Data Linked to You:
    • Health & Fitness
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with MyCareLink Smart™ US? Post a Review




Features

The MyCareLink Smart Monitor for pacemaker patients, including CRT-P, combines a Reader and an app, making this a convenient way to send heart device information remotely to your doctor between clinic visits or whenever you’re not feeling well.

Medtronic makes it easy for heart device patients to stay connected to their doctor.

The app can only be used with a MyCareLink Smart Reader, which is prescribed by the patient's doctor.

Seek a doctor's advice in addition to using this app and before making any medical decisions.

The screenshots below demonstrate the steps for this app, once it’s downloaded onto your mobile device.

  Contact Support