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About: Medtronic makes it easy for heart device patients to stay connected to their
doctor. The MyCareLink Smart Monitor for pacemaker patients, including CRT-P,
combines a Reader and an app, making this a convenient way to send heart device
information remotely to your doctor between clinic visits or whenever you’re
not feeling well.


 
  2025-06-19

MyCareLink Smart Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyCareLink Smart Website

Privacy Policy: http://global.medtronic.com/xg-en/mobile-applications-privacy-statement.html

Developer: Medtronic, Inc.







3 Most reported problems 😔💔

3.7 out of 5

The app doesn’t work since update

2025-03-17

by TiniestwiZard

Since the last update 3 weeks ago the app doesn’t work, at all. All I can do is open the app and from there, nothing works and the only thing I’m able to do is press a button that used to begin the transmission but now it just shows a symbol for “waiting.” Horrible bummer as my cardio is in Michigan and I just moved to California. Please fix this!

Massive software failure

2025-03-18

by Vhurteau

I originally loved how easy this app was but now it states I need to update but under no circumstance at all will it actually update, making this all useless. No other app on my phone has this flaw. I guess the new version is so secure, few or no patients can actually use the app any longer.

Does nothing

2025-03-19

by Bjbumblebee

Something is wrong with this app. It shows how to turn on the mo Igor and where to connect to the website. That’s it! What’s the purpose then if this app?? There must be something wrong with it is all I can figure.




Have a Problem with MyCareLink Smart™ US? Report Issue




Why should I report an Issue with MyCareLink Smart™ US?

  1. Pulling issues faced by users like you is a good way to draw attention of MyCareLink Smart™ US to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyCareLink Smart™ US customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyCareLink Smart™ US.


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