Google Cardboard Status

Last Updated on 2024-08-06 by Google LLC

I have a problem with Google Cardboard

Are you having issues? Select the issue you are having below and provide feedback to Google Cardboard.

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⚠️ Most reported problems ⚠️

Not working

41.7%

25.0%

Photo/Video

25.0%

Screen

8.3%

24 hour clock ⏰

- The app requires magnets and the proper sensor in the device, which overcomplicates things.

- Some users wish there was a way to navigate the menu without the magnet button.

- Some users wish the app had more places to explore.

- The graphics are not awesome and the FOV may be low on some devices.

- Some apps may have issues with the button not working to move due to ad placement.

Common Google Cardboard Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Google Cardboard network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Google Cardboard App
1. On android, goto Settings » Google Cardboard » click [Force Stop]

Clear Google Cardboard App Cache and Data:
1. On android, goto Settings » Apps » Google Cardboard » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Google Cardboard.

On android, goto Settings » Apps or Manage Apps tab.
Click Google Cardboard » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Google Cardboard » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Google Cardboard