Contact G Sight Laser Training Pro Support

by Stiventale

Great product, terrible app. It only picks up some shots, adds non fired shots randomly and if you purchase the add on timer and unlimited shots you will see this functions even worse as it will not record the final shot and defeats the purpose of timing and splits. Come on G-sight...if you are gonna charge these prices for the hardware update and correct the app so it’s actually usable. Anyone who ever shares this with a friend will only help deter the potential for another customer due to the horrible interface. I am returning this and buying from a reputable company.

by []Jameson[]

When you spend a few hundred dollars with a company for a dry fire/laser training system you’d expect to not have to spend $5 in the app to unlock a “shot timer” and “unlimited mode”… I ended up buying 5 cartridges in different calibers… Spending roughly $500 on this setup it’s annoying to have to spend money in the app that’s clearly sub par. My products arrived today. Within 10 mins I downloaded other apps that are clearly superior.

by Headinthesandtrap

I purchased this product in, 9mm, 40 caliber, and my 45, along with the stand and phone holder.
Upon receiving them, the units I purchased, the unit fir my 9mm was non operational out of the box.
I changed the batteries, and tried everything I could to make the unit function, but to no avail.
I then contacted the company, via their website, to let them know of my issue, with no response after several inquiries.
I then took to social media to address my concerns, in hopes that I’d be able to get a simple defective exchange, and in fact exchanged information with several people, also providing a copy of my invoice.
In several attempted follow ups, I was told I’d be contacted by a person by the name of Brian, whom I was told he would call me to address my concerns.
Again, I followed up, via the Personal Messenger, along as social media, and in response, the company took it upon themselves to, “BLOCK” me, which then removed my comments from their social media comments.

Now, as a result of these actions, I have no other choice but to pursue, other means of satisfaction, to get a simple exchange.
I will be notifying Better Business, and possibly other resources available.

This company willfully and blatantly refused to address any my dissatisfaction, in obtaining an exchange.