Marantz AVR Remote Reviews

Works great when it works. I average 2 re-downloads of MarantzAVRRemote per week. At times,I’ve had to re-download 4 times in a week. What happens is it cannot find the Marantz receiver on my network even though no passwords or anything else has changed. I have to delete MarantzAVRRemote , unplug the receiver, plug it back in, then re-load MarantzAVRRemote . Even then I’ve had to do it a couple of times for MarantzAVRRemote to see my receiver. Receiver is a 2020 model. When it’s working, does a great job of controlling/operating my surround sound receiver. I have to say overall, it is the worst app I use because of it’s unreliability. You’d expect a lot better from Marantz. My receiver works great. App is unbelievably frustrating. If you want to use app with your phone, be prepared to waste a lot of time keeping it working. Good luck.

MarantzAVRRemote is crap. I’ve had it for 2 1/2 years and nothing but problems. At least once a month, for first 2 years MarantzAVRRemote wouldn’t be able to find my Maranz devices. “Maranz AVR not found” was th motto. Solution is always, reboot your modem and router or unplug the device and then try reconnecting. I’ve had so many parties ruined because of this sound system or because sporting event audio wouldn’t play. Ridiculous. I don’t even bother with it anymore.
I’ve just gone Alexa speakers for music and a simple sound bar for my TV. Marantz system sounds good when the surround-sound works, but that’s not usually the situation. Don’t waste your time or money on the crap app and devices.

Had my setup for about a month. Though a little wonky, I pretty much figured out how MarantzAVRRemote was laid out and was fine with its functionality. (3***)
Now, not so much. App auto-sets volume on its own, will not hold volume where I adjust it to via app (reverts to 51dB). App also shows power as always on, and when receiver is off, I cannot turn it on via app, only manually or by starting a stream from pandora/Apple Music/etc. MarantzAVRRemote will allow me to turn receiver off, but upon doing so, MarantzAVRRemote does not revert to the “system off” page, rather shows system as still on.
If I were more of a power-user, I expect I’d find much more wrong to detail. As is today: 1* and a Sad face. :(
That said, I have to agree with other comments. MarantzAVRRemote is broken, and for the reputation of the products it is supposed to support, you guys have horrible UX and buggy functionality in your app! Please fix. It’s a shame to have your reputation sullied by something like this.

When it works, it’s great. Many features easily control sound settings, channel levels, etc. that after market apps won’t do. The biggest problem is it just stops working…often. I’d say safely 75% of the time it is non-functional. It will be down for a month then work again miraculously for a couple weeks, then down again. Multiple deletes and re-downloads later, I’ve basically given up. I’ve reached out to Marantz technical support several time and always get the feeling they think it’s on my end, like I don’t know how to update the software. Based on several other reviews mentioning the same issue, they clearly don’t care enough to actually fix it.

MarantzAVRRemote, had I known how horrible it is, would’ve been enough to make me buy a Yamaha instead of this Marantz.
Additionally, my Marantz receiver is so finicky. Sometimes when I change the channel on my DirectTv, the audio just dies. I’ve swapped the HDMI cable, and it still does it. I also swapped the boxes between my bedroom and living room, and the problem stays with the Marantz receiver. It’s still under warranty, but their customer service seems less than interested in assisting. Even after I told them I swapped the cable and the box, they claim it’s the cable or the box. Then they just told me to “take it to a repair center.” Zero communication about where one is, what companies they deal with to repair it, covering shipping and/or repair costs, or anything.
I wish I had just bought the Yamaha I was looking at.

When it doesn’t work, which is frequently, it’s a hair-pulling nightmare.

Updating my apps (HEOS/Marantz AVR/Denon AVR) eliminates receivers’ AirPlay functionality until a hard reset is completed on every. single. one. of my devices (iPhone, iPad, WiFi, receivers).

Talk about a mess. But that’s just one of the issues.

Right now, MarantzAVRRemote is completely baffled. It thinks I am playing music through Zone2. I’m not. And because MarantzAVRRemote thinks I’m playing music that way, it renders itself useless. No control of the receiver whatsoever.

Marantz/Denon are historic companies that have provided quality products for a long long time. That’s not true anymore. They now offer terrible customer service, struggle with technology integration, and build receivers that play music in a disruptive fashion (think, 2 sec pauses when changing songs).

In short, stay away from this company if you can. If you haven’t— you might just be stuck with an abomination of an app. Here’s to hoping they’re acquired by an organization with some decent software capabilities in the near future. Cheers!

Mind this : if you want to purchase a Marantz for the sound quality , you are in for a good treat. If you want an AVR on WiFi with app capabilities , run away . As fast as you can. MarantzAVRRemote is not working 75% of the times. One week everything is fine , then 3 weeks is down, a month. It doesn’t matter it’s because the latest update or the new update or bugs or else . It’s the most pitiful app I’ve ever used in smart home devices ( yes worse than Whirlpool). I owned a NR1606 - NR1607 and 08. This has been going on for 3 or more years : MarantzAVRRemote remote control doesn’t work 75% of the time . Doesn’t connect. Doesn’t find the AVR in the network. Doesn’t work when the previous 2 are working. I think the programmers used their feet to develop MarantzAVRRemote. A shame . Marantz change your app contractor, pick someone that knows how to do the job for once .

So MarantzAVRRemote is pretty terrible, and I was hoping the most recent update would address the numerous issues and bugs but I am resigned to the likelihood that Marantz doesn’t actually care about having an app that is actually useful. If, like me, you listen to music through digital means on a media server, MarantzAVRRemote and platform won’t be a great option. I use the SR5011 and I don’t think I will be purchasing another Marantz product after all the workarounds I have had to employ to simply listen to my music. I have to stream the music to my phone from my computer, then connect through airplay to the receiver, all because DLNA is unstable. MarantzAVRRemote is not even functional for controlling the sound settings on the receiver. I’m so done with this company.

I firmly believe that this is a requirement for the Cinema series as you can’t see on the front screen what speakers should be active etc, while using ARC. MarantzAVRRemote is able to provide this information and for that I am grateful.

For an easy way to manage the AVR just use the web view option as its laid out very sensibly. I pray this functionality is never changed or removed, only improved as needed.

MarantzAVRRemote however, could use some basic customization in regards to what should be displayed when MarantzAVRRemote is opened by default. I don’t want to click into info to see the active speakers etc. A good start would be to have the exact same menu layout you can get through the remote to be something you can scroll through in MarantzAVRRemote . Not all settings are available in MarantzAVRRemote that are through the remote and it’s not always clear if I’m in the wrong menu or the functionality is just not available in MarantzAVRRemote . Hopefully these suggestions can be taken into consideration.

Mostly happy with the application. Was happier before I found out that everything else in my room had tie-ins to the Shortcuts app for macros except for this one, and it’s a little too critical a piece of gear to not have them. Looking around, this seems to be common to D+M apps in general, as HEOS is also missing shortcut support.

I’m running things through HTTPBot and API calls for now, but that is a paid product and neither the product nor the API collection is easily shared with family members. 5 stars once shortcut support is added.

There was a time I would have given MarantzAVRRemote a two star review, since it regularly lost connection with my Marantz SR6011. That’s gotten much better over the past few months.

Things I’d like for it to be even better: I currently use the remote on an IPad with a Magic Keyboard, and would love better keyboard accessibility. Or: the trick that the Apple Remote app performs by mapping the volume buttons on the iPad to the volume settings on Apple TV—it would be great to see similar functionality here.

I don’t know what the problems are with people having difficulties with MarantzAVRRemote. With the occasional having to power down my Marantz SR 6014, I have found MarantzAVRRemote to be extremely useful. It has gone through several upgrades which have made it more stable at least for my receiver and I have been using it for three years now. I use this to do all kinds of adjustments while I’m watching content and hardly ever use the remote for anything. It feels like I’m the only one who really likes MarantzAVRRemote so it makes me query if some people just don’t know how to operate it or that their receivers are not able to connect with it properly. There are a myriad of reasons that this can be happening not the least of which is keeping up on updates or having a good Internet connection. We use ethernet to make sure that the connection to the Marantz is stable. I appreciate the work that has gone into MarantzAVRRemote and I just woud like the developers to know that I think they’ve done a good job.

I do like MarantzAVRRemote on iPad and iPhone - it works great most of the time. However, there are 2 things that need some improvement.

(1) I don’t like when I select Blu-ray as a source, MarantzAVRRemote acts totally different. Rather than showing me the active input and output channels like normal (and like I want), it forces MarantzAVRRemote to show Blu-ray player controls. What??? I never use MarantzAVRRemote for Blu-ray controls. Not only is that inconsistent with the behavior throughout every other source, it does not allow me to disable it! Oh, and it doesn’t control my player anyhow. Please stop this behavior in MarantzAVRRemote . Make it act like the other sources and be consistent.

(2) This doesn’t have a night/dark mode! There I am sitting in a black home theater, and I want to launch MarantzAVRRemote - which then blinds me and distracts others around me. Please give an option to have it switch to dark mode automatically with the phone, and even better, allow the user to enable it manually (if they want to lock it in to the dark mode or light mode no matter what time day).

The reason most of these manufacture apps get such low ratings is because they try and cram too much control into MarantzAVRRemote and by doing so none of it works well. I found everything on MarantzAVRRemote to work pretty well, I like the fact that while you’re making adjustments you can use your volume knob on your phone to turn the volume up and down. The very first thing I would change about MarantzAVRRemote is removing the power button for the receiver off of every page, I could understand that being a mute button but every page does not need to have a power off button, in fact that should be the one button that should be hard to find.

I've used MarantzAVRRemote with a AV 7706 preamp for a couple of months & the only issue was resetting the network on the processor after installing a NetGear Orbi mesh router, why it was necessary I'm not sure but it worked.
MarantzAVRRemote has been fault free with quick response to commands & provides a lot of control options for the preamp. MarantzAVRRemote is really good for changing inputs which I use a lot switching from Xfinity to Roku & BluRay etc.
Sorry there's been so many user issues but for me it's been a good app. My only negative is the design is really boring with light text and backgrounds, could really use some color and high contrast graphics.

Pros: almost all the functionality I need, including setting volume via a draggable slider. Most settings are available via native UI. Honors input names and input hiding, giving a pretty good experience when switching sources. Has remote simulation for any settings not included.

Cons: a few settings are not available in the native interface, e.g. Audio/Volume/Mute Level. For these you have to use the remote simulator to access on screen menus. Still usable. Interface is a little goofy (the hamburger menu does not open a menu or drawer, but slides the content over in a way that confused me), but not awful once you learn it.

Biggest problem is that some times the remote just won’t connect to my 7706. Latest firmware, have network control always on, but...nothing. MarantzAVRRemote can see my 7706 listed, but stalls connecting. Even turning the 7706 “off” (standby) and on, and force quitting MarantzAVRRemote on the phone doesn’t help. To fix it I usually unplug the 7706, restart the phone (!), and plug it back in.

I’ve used MarantzAVRRemote for 5 years with 2 receivers, 6015 and 8015.
There are adjustments on MarantzAVRRemote you can’t do with the remote making MarantzAVRRemote necessary if you want to easily access deeper menus in the receiver.

I read some of the bad reviews and wonder if off loading MarantzAVRRemote and installing it again would help? I had to when I first added MarantzAVRRemote , I’ve had no problems since.
MarantzAVRRemote has been consistent and reliable. I use it several times a day and have no complaints.

I was able to have a whole house (and outside) audio entertainment that is easily managed through the Marantz App.

My current setup:

iPad mini - serves as my controller for all entertainment.
Marantz receiver 1 - Family room surround
Received 2 - outdoor audio and surround
Receiver 3 - rest the the house, beds and bath.
Speakers - over 25 throughout

MarantzAVRRemote makes it possible to manage each receiver individually or all together. The same settings you get through your receiver can all be done on MarantzAVRRemote . You can use MarantzAVRRemote to control from anywhere in the house....I love that....everything is in a server closet and not visible to make it look clean and professional. I’ve had MarantzAVRRemote for two years now and has been great since. If your a heos or Apple airplay fan, either one works well and is seemless with multiple receivers to be synced together. Thank you Marantz for making it possible as it was a better option for whole home audio for quality and overall $.

Read a lot of negative reviews and was a little skeptical at first but having used MarantzAVRRemote for a good two months now, I have not experienced any major issues at all - not sure if it has something to do with my model - I have a NR1606 running the latest firmware - can turn on and off even after completely shutting down the unit and with WiFi network disrupted on a few occasions due to power outages - the unit initializes normally and continues to operate without any problem - I do find MarantzAVRRemote quite intuitive, contrary to what many other users report and I am not a paid reviewer, but certainly a Marantz fan !

I have my marantz SR7010 in a open back cabinet with opaque wood front door. So MarantzAVRRemote enables me to turn the receiver on from sleep mode via Bluetooth.

I have the marantz hooked up to LG OLED arc so turning it on for TV audio isn't any issue. But sometimes I just want to listen to music and MarantzAVRRemote makes it so easy to switch audio input. I can choose every audio input options using my iphone SE or iPad pro. I absolutely love MarantzAVRRemote!! I put my marantz remote away!

It is not buggy at all, but I do use it in a bare minimal way.