Contact Crypto Pro Support

by All Coast

This company has been road mapping api connections for a year, which was why I originally paid for the app. Now that they have rolled it out, they put it behind a bigger subscription pay wall. What a waste of money. All of the extra stuff they added as “premium” probably won’t be used by 90% of their user base.

Update. Received a response about my review. Which is a duplicated response that he has given to everyone else. Same thing about server performance for sparklines and candlesticks blah blah. 3$ a month for just 10 users would buy a cloud server beefy enough to serve hundreds of thousands of accounts. Don’t believe his dev response. Save your money and don’t sub to this b/s. 40$ a year is not worth it. Want a better buy, try StockTwits or vector vest. Plus the fact that there is nothing special for previous paid users, who coincidently probably funded his ability to go to the sub version. Garbage.

And actually, cloud infrastructure is the business I am in.

by Rtcnai

First took a yearly subscription a while back when GOOD crypto wallet trackers offer was scarce. It was buggy back then. So decided not to renew. Decided to renew yearly sub a few weeks ago hoping they would have solved issues, a week into : MacOS app is extremely laggy, both IOS and Os app show inaccurate balances from certain exchanges despite going full API imports. IOS app keeps duplicating portfolios, sync problem maybe, so i need to regularly manually delete duplicates. Contacted support after a week into yearly subscription for a full refund. Received an automatic reply and nothing since then. I would not recommend this app based on my experience and unresponsive customer service. At this point i guess they can keep the yearly subscription, i would encourage you to take a look at Delta. Far more worth the money.

by JasonfromBoston

While the app does a decent job at tracking your assets and overall portfolio value, it does a poor job at providing information about the cryptos. For example, the links to wikis and other info about a crypto is either out of date or not listed at all. I could see that for some random coin, but for coins in the top 100or so, the data should be maintained to a high degree of accuracy. In addition, the crypto news sources are many news and often the news is of poor quality, I’d like to see an option to exclude or simply favorite the news sources that you want to learn from. Poor news sources can lead to poor decisions. I’d much rather learn from fewer reliable sources than a plethora of good and bad sources that I cant filter. I’d be happy to update my review if these issues are addressed. There is a lot to like in this app, but for annual subscription I expect a higher quality.