iSignatureSuite app not working? crashes or has problems?

iSignatureSuite Status

Last Updated on 2025-01-31 by StepOver International GmbH

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Common iSignatureSuite Problems & Solutions. Troubleshooting Guide

Table of Contents:

iSignatureSuite iPhone Issues and Solutions

iSignatureSuite iOS app crashes, not working, errors
iSignatureSuite iOS app network issues
iSignatureSuite on iOS has black/white screen

iSignatureSuite Android App Issues and Solutions

iSignatureSuite has errors/crashing/not working
iSignatureSuite server network connectivity issues
iSignatureSuite has black screen

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iSignatureSuite iPhone Issues and Solutions

How to fix iSignatureSuite app crashes or not working on Iphone (iOS):

Close and restart the iSignatureSuite app on iPhone
Update iSignatureSuite app to the Latest Version for iOS
Uninstall and reinstall iSignatureSuite iPhone app
Update your iPhone to the latest iOS version

Fix iSignatureSuite on iPhone unable to connect to server/internet connection issues::

To resolve iSignatureSuite network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

iSignatureSuite Android App Issues and Solutions

Fix iSignatureSuite not working on Android, crashes, errors or is unresponsive:

Force Stop the iSignatureSuite App
1. On android, goto Settings » iSignatureSuite » click [Force Stop]

Update iSignatureSuite to the latest version on PlayStore

Clear iSignatureSuite App Cache and Data:
1. On android, goto Settings » Apps » iSignatureSuite » Storage » click [Clear Data] option. This clears both data and cache.
2. restart iSignatureSuite.

Fix iSignatureSuite unable to contact server/ iSignatureSuite internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click iSignatureSuite » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto iSignatureSuite » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch iSignatureSuite

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