Contact FAX from iPhone: Send Doc App

Contact FAX from iPhone Support


Company Name:

About: Send & receive faxes from iPhone or iPad on the go. Fast and easy! No Fax
Machine Required! Send any document everywhere.



FAX from iPhone Customer Service 👿🤬😡😠💢😤

FAX from iPhone: Send Doc App Contact Information

Listed below are our top recommendations on how to get in contact with FAX from iPhone: Send Doc App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FAX from iPhone: Send Doc App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: support@faxapp.biz




Privacy & Terms:

https://faxapp.biz/info/privacy.html

https://faxapp.biz/info/terms_of_use.pdf




Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Very poor app

2022-05-01

by Hokiezta

I purchased this service for the year thinking the reviews were real. There’s absolutely no way they are. Firstly, the company and staff are not in the U.S. so know that going forward. They’re in Europe. Secondly, there’s NO email confirmation set up for your fax unless you search for “history” and then type in your email. 3. You will get a very shoddy looking black report with white ink that will waste a ton of ink if you print it. 4. It literally took 1.5 hours for my 2 nine page faxes to go through to a fast fax system with the U.S. government. I sent them last night. I was told the email confirmation “can take a while” from the customer service.. Today, still no email confirmation. We went and hand faxed these documents by a land line phone fax service in person today because I have zero confidence they got there. I signed up for a year service (don’t do it!) and was ignored when I said I wanted a refund. I will now be disputing the charge with my CC company, something I haven’t had to do in about 5 years. I called and checked. The receiver did NOT revive either fax. This could have cost me my life. Thank God I knew to take it elsewhere.

Credits to Subscription with No Refund

2022-05-08

by Rharkanson

Very seldom do I need to send a fax these days. For the past few years this elegant and simple app has served me well for sending PDFs when necessary. Due to the limited necessity, the previous credit model was great. On the couple of occasions per year when I had to send a fax, I could come back to this dependable app and spend my hoarded credits to get the job done without thinking twice.

However, I opened the app today to send a fax that I planned my day around only to be halted by a subscription screen upon attempting to send. As I cancelled the fax and searched the rest of the app for my credit balance which was nowhere to be found. So seldom do I send faxes, I had not noticed the payment model had changed since my last use.

While I can understand a change of payment models and agree the developer has the right to make that change, it appears that there was no effort to grandfather in previously purchased credits. Voiding prepaid credits just seems disingenuous and is poor business practice.

Cool App, Terrible Free Trial

2022-05-15

by M.r.brennan

The app works. The 1 star is for the ambiguity of using the free trial.

Downloaded the app and tried to use the free trial, but it kept directing me to the subscription page. Contacted customer service - they were really quick to respond which was great. They said I just needed to sign up then I could use my free trial and cancel it before it ended. I picked the week-long subscription because I don’t need the app for a year. It charged me without a chance to use the free trial. Got back in touch with the same person at customer service and they said I should have chosen the year subscription to get the free trail. I told her that would have been great info to know and asked if she could convert my subscription to a year and refund my $9.99 (to effectively give me my free trial). She then said I had to handle all payment issues through Apple directly and then gave me a link to cancel my subscription. Not super helpful at this point.

But the app works, the 1 star is for the ambiguity of how to uses the free trial.


Have a Problem with FAX from iPhone: Send Doc App? Report Issue




Why should I report an Issue with FAX from iPhone: Send Doc App?

  1. Pulling issues faced by users like you is a good way to draw attention of FAX from iPhone: Send Doc App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FAX from iPhone: Send Doc App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FAX from iPhone: Send Doc App.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Alternatives Apps