Contact Workplace from Meta Support

I turn on the sounds/vibrate option and it turns right off after I leave that menu and then go back in to check. The in-app sounds work but not the sound notification settings. And yes I have all the right iphone settings turned on. Always have. If you contact support they tell you to contact your tech support with your company. It’s only this app, nothing else. My iPhone is updated. Poor support. Unsteady app. It’s not the only issue and I’m not the only one. Maybe a poor review will get noticed.

App allows no picture-in-picture, whether it was iPadOS before or iOS now, which allows it now natively everywhere as part of iOS14 (you on other apps now know this). On iOS, if you have the Workplace app installed, you are FORCED to watch any video through the app even on Safari. As a result, picture-in-picture is prohibited. So much for productivity in the literal workplace via multitasking. Reality is people are motivated just to “tune in” for the first second in case there’s some kind of audit (knowing Facebook); then get back to what they need to do.

Workplace is ok as a collaboration tool for very small groups, less than 10 people. But it’s not a true Intranet and it doesn’t appear Facebook plans to make it a true Intranet. They spend more time developing diverse skin tones than adding any real functionality, like fixed department pages and document management. Everything exists as a post, and with groups with more than a few people those posts can disappear very quickly. It’s the cheapest of the intranet-style solutions, and you get what you pay for.