ODILO app not working? crashes or has problems?

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Last Updated on 2024-12-03 by Odilo

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Summary of ODILO Problems 😠👌🔥

- Images and question mark symbol appear at the top of the book

- Limited language options on iOS devices

- Some users have reported difficulty accessing the bookshelf

- Some users have reported seeing books in languages they do not understand

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Common ODILO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ODILO app on iOS and Android devices. Solve all ODILO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ODILO iPhone Issues and Solutions

ODILO iOS app crashes, not working, errors
ODILO iOS app network issues
ODILO on iOS has black/white screen

ODILO Android App Issues and Solutions

ODILO has errors/crashing/not working
ODILO server network connectivity issues
ODILO has black screen

ODILO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ODILO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ODILO app crashes or not working on Iphone (iOS):

Close and restart the ODILO app on iPhone
Update ODILO app to the Latest Version for iOS
Uninstall and reinstall ODILO iPhone app
Update your iPhone to the latest iOS version

Fix ODILO on iPhone unable to connect to server/internet connection issues::

To resolve ODILO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ODILO black/white screen (blank screen) on iPhone:

Follow the ODILO iOS app troubleshooting guide Here →

ODILO Android App Issues and Solutions

Fix ODILO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ODILO app issues:

Force Stop the ODILO App
1. On android, goto "Settings" » click ODILO app. » click "Force Stop".

Update ODILO to the latest version on PlayStore

Clear ODILO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ODILO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ODILO.

Fix ODILO unable to contact server/ ODILO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ODILO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ODILO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ODILO on android.

Solve ODILO black/white screens issue on Android:

Follow the ODILO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Odilo, developers of ODILO.

About this app

The this app app lets you have easy to access multimedia content (ebooks, audiobooks, magazines, videos, podcasts, courses and more formats) in your smartphone and tablet. Enjoy rich readability settings such as "read along" capability, offline access, multiple font sizes and types. Explore your own catalog, borrow titles, add titles to favourites, and more. Have fun reading and learning with the best experience!