My Sodexo app not working? crashes or has problems?

My Sodexo Status

Last Updated on 2021-04-14 by Sodexo en France

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

85.7%

Account

14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 6 Reported Issues:

Dessa Carmela Yangao 2023-05-03

Hi. My sodexo+ app is turning black screen and I can't even use my credits worth 5,000. What should I do with this? I tried to install and re-install the app many times already.

Phoebe Alderton 2023-02-15

I have tried to order a coffee since 8:20am this morning, it is now 11:20. The app keeps prompting me to update it, even though I have done all the updates and it is up to date. When I go back into the app, it is frozen and there are no options. I restart it, and it just goes through the same process, then even when I turned off my phone and restarted it, this did not work. Since then, I have deleted the app, tried to reinstall it, and now I can't log back in and it keeps coming up with error messages. One of my other colleagues says his app keeps saying "Offline" and that it is unable to connect despite being connected to wifi and everything else working.

Dr.pushpa Latha 2023-01-08

not woking.transactions declained.

Shree Kanti 2022-10-18

Unable to install sodexo app from play store.

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RAJNEESH 2022-04-26

SUDEXO SCAN APP IS DOWN SINCE LAST 15-20 DAYS. ON ENQUIRY, I WAS INFORMED THAT CARD SWIPE IS WORKING WHILE SCAN IS NOT WORKING ACROSS INDIA DUE TO SOME RBI ISSUES. BUT IT WILL START WORKING WITHIN NEXT 2-3 WEEKS.

Miclos Gabriel 2022-04-05

My Sodexo account from my phone is not working by more then 1h. What's happening?

Showing 1-6 of 6 reported issues:

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Common My Sodexo Problems & Solutions. Troubleshooting Guide

Table of Contents:

My Sodexo iPhone Issues and Solutions

My Sodexo iOS app crashes, not working, errors
My Sodexo iOS app network issues
My Sodexo on iOS has black/white screen

My Sodexo Android App Issues and Solutions

My Sodexo has errors/crashing/not working
My Sodexo server network connectivity issues
My Sodexo has black screen

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My Sodexo iPhone Issues and Solutions

How to fix My Sodexo app crashes or not working on Iphone (iOS):

Close and restart the My Sodexo app on iPhone
Update My Sodexo app to the Latest Version for iOS
Uninstall and reinstall My Sodexo iPhone app
Update your iPhone to the latest iOS version

Fix My Sodexo on iPhone unable to connect to server/internet connection issues::

To resolve My Sodexo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

My Sodexo Android App Issues and Solutions

Fix My Sodexo not working on Android, crashes, errors or is unresponsive:

Force Stop the My Sodexo App
1. On android, goto Settings » My Sodexo » click [Force Stop]

Update My Sodexo to the latest version on PlayStore

Clear My Sodexo App Cache and Data:
1. On android, goto Settings » Apps » My Sodexo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart My Sodexo.

Fix My Sodexo unable to contact server/ My Sodexo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click My Sodexo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto My Sodexo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Sodexo