My Sodexo app not working? crashes or has problems?

My Sodexo Status

Published by Sodexo en France

Vous avez envie de connaitre le menu du jour au restaurant ? Vous vous
interrogez systématiquement sur le solde de votre badge avant de passer en
caisse ? Vous apprécieriez de pouvoir recharger votre compte d'un simple SMS
? Ou alors vous recevez des collaborateurs ou invités externes et vous
souhaitez réserver via votre smartphone une table dans les salons de votre
restaurant ? Cette application est faite pour vous ! Elle.

I have a problem with My Sodexo

Are you having issues? Select the issue you are having below and provide feedback to My Sodexo.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 6 Comments

By Dessa Carmela Yangao 1 year ago

Hi. My sodexo+ app is turning black screen and I can't even use my credits worth 5,000. What should I do with this? I tried to install and re-install the app many times already.

By Phoebe Alderton 1 year ago

I have tried to order a coffee since 8:20am this morning, it is now 11:20. The app keeps prompting me to update it, even though I have done all the updates and it is up to date. When I go back into the app, it is frozen and there are no options. I restart it, and it just goes through the same process, then even when I turned off my phone and restarted it, this did not work. Since then, I have deleted the app, tried to reinstall it, and now I can't log back in and it keeps coming up with error messages. One of my other colleagues says his app keeps saying "Offline" and that it is unable to connect despite being connected to wifi and everything else working.

By dr.pushpa latha 1 year ago

not woking.transactions declained.

By Shree Kanti 1 year ago

Unable to install sodexo app from play store.

By RAJNEESH 2 years ago

SUDEXO SCAN APP IS DOWN SINCE LAST 15-20 DAYS. ON ENQUIRY, I WAS INFORMED THAT CARD SWIPE IS WORKING WHILE SCAN IS NOT WORKING ACROSS INDIA DUE TO SOME RBI ISSUES. BUT IT WILL START WORKING WITHIN NEXT 2-3 WEEKS.

By Miclos Gabriel 2 years ago

My Sodexo account from my phone is not working by more then 1h. What's happening?

Have a Problem with My Sodexo? Report Issue

Common My Sodexo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Sodexo app on iOS and Android devices. Solve all My Sodexo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Sodexo iPhone Issues and Solutions

My Sodexo iOS app crashes, not working, errors
My Sodexo iOS app network issues
My Sodexo on iOS has black/white screen

My Sodexo Android App Issues and Solutions

My Sodexo has errors/crashing/not working
My Sodexo server network connectivity issues
My Sodexo has black screen

My Sodexo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Sodexo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Sodexo app crashes or not working on Iphone (iOS):

Close and restart the My Sodexo app on iPhone
Update My Sodexo app to the Latest Version for iOS
Uninstall and reinstall My Sodexo iPhone app
Update your iPhone to the latest iOS version

Fix My Sodexo on iPhone unable to connect to server/internet connection issues::

To resolve My Sodexo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Sodexo black/white screen (blank screen) on iPhone:

Follow the My Sodexo iOS app troubleshooting guide Here →

My Sodexo Android App Issues and Solutions

Fix My Sodexo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Sodexo app issues:

Force Stop the My Sodexo App
1. On android, goto "Settings" » click My Sodexo app. » click "Force Stop".

Update My Sodexo to the latest version on PlayStore

Clear My Sodexo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Sodexo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Sodexo.

Fix My Sodexo unable to contact server/ My Sodexo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Sodexo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Sodexo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Sodexo on android.

Solve My Sodexo black/white screens issue on Android:

Follow the My Sodexo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sodexo en France, developers of My Sodexo.

15.38% Contact Match

Developer: Sodexo, Inc.

E-Mail: [email protected]

Website: Visit My Sodexo Website

54.55% Contact Match

Developer: SODEXO PASS DO BRASIL SERVIÇOS E COMÉRCIO S.A

E-Mail: [email protected]

Website: Visit SODEXO PASS DO BRASIL SERVIÇOS E COMÉRCIO S.A Website

About this app

Ou alors vous recevez des collaborateurs ou invités externes et vous souhaitez réserver via votre smartphone une table dans les salons de votre restaurant ? Vous vous interrogez systématiquement sur le solde de votre badge avant de passer en caisse ? Vous apprécieriez de pouvoir recharger votre compte d'un simple SMS ? Vous avez envie de connaitre le menu du jour au restaurant ? Elle regroupe des fonctionnalités simples et efficaces pour vous faciliter votre restaurant Sodexo au quotidien.