About: Santander Cycles is the self-service, bike-sharing scheme for short journeys in
inner London.
The official Santander Cycles app from Transport for London is
the only app to send bike release codes straight to your smartphone.
Table of Contents:
Use the app to find a nearby docking station with bikes, and get another bike release code to use there.
Each bike release code is valid for 10 minutes at your chosen docking station.
The official Santander Cycles app from Transport for London is the only app to send bike release codes straight to your smartphone.
So you can skip past the docking station terminal and get on your bike quicker.
Follow the instructions to get your bike release code.
If there are no bikes available at the docking station, don’t worry.
Simply register with your bank card, and use the app to ‘Hire now’ from a nearby docking station.
Santander Cycles is the self-service, bike-sharing scheme for short journeys in inner London.
You won’t be charged until you use the release code.
You must be 18 or over to hire a bike, and 14 or over to ride one.
Please note the app doesn’t reserve bikes.
- Very helpful for locating stations to collect or drop off bicycles
- Tells you both the number of bikes available as well as spaces available to drop off
- Kiosks at the rental sites accept cards and allow you to select multiple bicycles at a time
By Robin’s account
SantanderCycles is very helpful for locating stations to collect or drop off bicycles. It tells you both the number of bikes available as well as spaces available to drop off.
However, it is of limited use for actually reserving and paying for bikes, at least if your party has more than one person. SantanderCycles will only allow one rental at a time, which means that all the time you put into setting up your payment method, etc. is really wasted if you have more than one in your group.
On a positive note, the kiosks at the rental sites accept cards and allow you to select multiple bicycles at a time. So download SantanderCycles for tracking and an easy way to locate bikes, but do your actual rental onsite!
By XxXGibranXxX
Please don’t use SantanderCycles . For whatever reason the issues are not resolved and they end up overcharging the credit card. They then promise you a credit within a few days. Never happens. Please use cash if you can. Customer service completely unhelpful. Small amounts but nightmare from hell. Love the cycles but lousy support. Over charged 20 gbp so far....
By ppwhit
I used it for 5 months then When I needed it At 2 am to cycle home I couldn’t rent a bike. First it kept asking me for more payment details but would not accept them. Then they told be to redownload SantanderCycles so I did and now it shows 0 bikes 0 docks anywhere and says error. How unsafe people depend on this!
By Stravoo
Got a bunch of codes that I was charged for and none worked! Ended up getting codes from the Kiosk and some didn’t work as well... we needed 4 bikes and it was such a hassle... at the end you don’t really know what was charged and how much you paid extra!
By Ajdknfvjlkw
I tried creating an account and SantanderCycles kept saying the payment failed and could not create an account. However when I looked at my bank account I noticed that it charged me 4 times for the 4 attempts I made to create an account.
By Calayrthebiker
Uploaded and used it today with a US credit card with a chip. App told me where to find a bike and how many available. When locating a docking station it informed me of available docks. You must have internet on your phone.
😀
By Bookreader001
Could not set up account due to a technical glitch. Also my bank account was charged 3 times without being able to set up the account. This was verified with customer service.
By victord1960
Nice functionality but virtually unusable — keeps crashing or complaining about the lack of Internet connection while there’s a strong signal and all other apps are working just fine
By berricks
Signup not working for an address outside the UK. You can just go to the bike locations and use a credit card to rent if it’s a short term rental. No need for SantanderCycles .
Why can’t SantanderCycles use Apple Pay and Apple login to remove most of their signup steps?
By Foolwaze
Very bad service, it is not available 24 hours. The system occasionally down and you can’t even hire a bike through this slow and heavy app.
By Salahidin
All my cards are systematically declined when trying to get an annual subscription. There’s no way to contact customer service.
By trtrtrt
Tried to register, it asked for a card. I entered my address in USA. It didn’t said anything, no error, but button to “submit card details” remain inactive.
App is unusable. Totally useless.
By Utterly Useless Pointless Rubbish
Maybe SantanderCycles is great, maybe not. I’ll never know. Repeated attempts to register have all failed at the “Enter your address” part. It hangs on an endlessly spinning wheel.
By Ravvivando
I don’t expect too much from SantanderCycles but the UI needs to be updated for iPhone X.
By emdavitt
Your free cycle hire next Sunday notification is coming through every 15seconds, please stop it I’ve had over 20 already!
By pzcd790
Thought I could hire the bike for £2 over a 24 hour period, ending up paying £20 after I realized you need to dock the bike afterward 30 min of use. Clever marketing ploy.
By mohthom
Does not seem to updated for iOS 12
By Tereas's iTunes
Created an account, tried 3 different credits and kept getting message saying bank not approved. I’m from the USA!
By giguyfgif
So many times it will not load or need to connect to WiFi it says..... ughhhh
By tania_bekker
I tried to register 3 times, but it says that my card was declined, but it wasn’t. So I practically gave you 6£ as a present.
Yes. Santander Cycles is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 534 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Santander Cycles Is 31.9/100.
Yes. Santander Cycles is legit, but not 100% legit to us. This conclusion was arrived at by running over 534 Santander Cycles User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Santander Cycles Is 57.9/100..
Santander Cycles works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
**Pricing data is based on average subscription prices reported by Justuseapp.com users..
| Duration | Amount (USD) |
|---|---|
| Billed Once | $40.50 |
| Monthly Subscription | $23.00 |
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