PayPhone app not working? crashes or has problems?

PayPhone Status

Published by PayPhone ® on 2023-11-27

Existe un mundo más simple. Con Payphone estás en ese mundo, descubre una app
pensada en democratizar los cobros y pagos directos, inmediatos y sin comisiones
a personas o comercios con el dinero cargado en tu smartphone o con tu tarjeta
de crédito o débito favorita.

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Reported Issues: 1 Comments

By Mager Arteaga Vega 11 months ago

Tengo el mensaje "Sorry, for security reasons you cannot use PayPhone on this devices", Version de Android Lineage 20, Arm64, Android 13, Su ayuda por favor..

Common dislikes about PayPhone app

- No es compatible con el tamaño de pantalla de teléfonos grandes

- No es compatible con la aplicación nativa de wallet

- Problemas de activación de la tarjeta y falta de soporte al cliente

- No permite crear claves con caracteres especiales

- Algunos comercios no aceptan pago con saldo PayPhone

- Problemas de recepción de SMS o llamadas para confirmación de cuenta

Have a Problem with PayPhone? Report Issue

Common PayPhone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PayPhone app on iOS and Android devices. Solve all PayPhone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PayPhone iPhone Issues and Solutions

PayPhone iOS app crashes, not working, errors
PayPhone iOS app network issues
PayPhone on iOS has black/white screen

PayPhone Android App Issues and Solutions

PayPhone has errors/crashing/not working
PayPhone server network connectivity issues
PayPhone has black screen

PayPhone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PayPhone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PayPhone app crashes or not working on Iphone (iOS):

Close and restart the PayPhone app on iPhone
Update PayPhone app to the Latest Version for iOS
Uninstall and reinstall PayPhone iPhone app
Update your iPhone to the latest iOS version

Fix PayPhone on iPhone unable to connect to server/internet connection issues::

To resolve PayPhone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PayPhone black/white screen (blank screen) on iPhone:

Follow the PayPhone iOS app troubleshooting guide Here →

PayPhone Android App Issues and Solutions

Fix PayPhone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PayPhone app issues:

Force Stop the PayPhone App
1. On android, goto "Settings" » click PayPhone app. » click "Force Stop".

Update PayPhone to the latest version on PlayStore

Clear PayPhone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PayPhone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PayPhone.

Fix PayPhone unable to contact server/ PayPhone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PayPhone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PayPhone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PayPhone on android.

Solve PayPhone black/white screens issue on Android:

Follow the PayPhone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PayPhone ®, developers of PayPhone.

100% Contact Match

Developer: PayPhone C.A.

E-Mail: [email protected]

Website: Visit PayPhone Website

66.67% Contact Match

Developer: PhonePe

E-Mail: [email protected]

Website: Visit PhonePe Website

About this app

Con this app estás en ese mundo, descubre una app pensada en democratizar los cobros y pagos directos, inmediatos y sin comisiones a personas o comercios con el dinero cargado en tu smartphone o con tu tarjeta de crédito o débito favorita. Tu saldo va de this app a this app a CERO COSTO, a tus amigos, a tu familia, a tus colegas, a tus comercios favoritos a quien quieras puedes pagarle desde tu this app, con tu saldo o tarjeta de crédito o débito. Cuando decimos que simplificamos tu vida financiera es en serio, ahora no importa si eres persona o comercio ya puedes cobrar con tarjeta a quien tu quieras y sin necesidad de tener una cuenta bancaria. Tu saldo efectivo this app en una tarjeta recargable Mastercard this app la que puedes usarla en cualquier lugar del mundo donde pagarías con tarjeta Mastercard. Desde hoy tu mundo será muchísimo más simple. Una nueva experiencia de pagos y cobros pensados en la simpleza, velocidad y libertad.