PayPhone app not working? crashes or has problems?

PayPhone Status

Last Updated on 2025-02-03 by PayPhone ®

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Summary of PayPhone Problems 🔥

- No es compatible con el tamaño de pantalla de teléfonos grandes

- No es compatible con la aplicación nativa de wallet

- Problemas de activación de la tarjeta y falta de soporte al cliente

- No permite crear claves con caracteres especiales

- Algunos comercios no aceptan pago con saldo PayPhone

- Problemas de recepción de SMS o llamadas para confirmación de cuenta

📋 1 Reported Issues:

Mager Arteaga Vega 2023-05-19

Tengo el mensaje "Sorry, for security reasons you cannot use PayPhone on this devices", Version de Android Lineage 20, Arm64, Android 13, Su ayuda por favor..

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Common PayPhone Problems & Solutions. Troubleshooting Guide

Table of Contents:

PayPhone iPhone Issues and Solutions

PayPhone iOS app crashes, not working, errors
PayPhone iOS app network issues
PayPhone on iOS has black/white screen

PayPhone Android App Issues and Solutions

PayPhone has errors/crashing/not working
PayPhone server network connectivity issues
PayPhone has black screen

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PayPhone iPhone Issues and Solutions

How to fix PayPhone app crashes or not working on Iphone (iOS):

Close and restart the PayPhone app on iPhone
Update PayPhone app to the Latest Version for iOS
Uninstall and reinstall PayPhone iPhone app
Update your iPhone to the latest iOS version

Fix PayPhone on iPhone unable to connect to server/internet connection issues::

To resolve PayPhone network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PayPhone Android App Issues and Solutions

Fix PayPhone not working on Android, crashes, errors or is unresponsive:

Force Stop the PayPhone App
1. On android, goto Settings » PayPhone » click [Force Stop]

Update PayPhone to the latest version on PlayStore

Clear PayPhone App Cache and Data:
1. On android, goto Settings » Apps » PayPhone » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PayPhone.

Fix PayPhone unable to contact server/ PayPhone internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PayPhone » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PayPhone » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PayPhone