Joule app not working? crashes or has problems?

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I have a problem with Joule

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⚠️ Most reported problems ⚠️

Connection
37.5%

Something else
37.5%

Crashes
12.5%

Not working
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Joule Problems 😠👌🔥

- No built in controls

- App requires an account to use

- App deliberately hobbles the experience until one “updates the firmware”

- App requests a WiFi connection be established in order to update

- Enabling notifications crashes the app

- Mistake of trying to run the cooker with no water

  3 Reported Issues: 😵🆘🛟🚨📢

Alastair Deller
2023-08-05

I have been using the Joule app for several years. It connects to the Joule fine, but recently the videos have stopped loading. Everything else is great - any suggestions?

Patrick
2023-02-28

Joule app keeps crashing. Every time I open it, it crashes. Anyone else having this issue?

Scott Carter
2022-11-14

Hello friends. Yesterday I was doing a long sous vide at 150 deg and twice it quit circulating and the water temp fell. So I tried to "Stop Joule" to start over but the app was frozen and it would not respond. I was able to get it going by deleting the Joule app from my iphone, then I downloaded it again, and started over with my sous vide. I had to do this twice in 12 hours. Please advise! Thanks! Scott

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Have a Problem with Joule: Sous Vide by ChefSteps? Report Issue




Common Joule Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Joule app on iOS and Android devices. Solve all Joule app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Joule iPhone Issues and Solutions

  2. Joule Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ChefSteps Inc., developers of Joule.




About this app

Get notified when your steak is ready—and we’ll also tell you how much longer it can stay in the water without overcooking. • Exclusive access to our cooking guides: Joule comes with step-by-step guides for everything from perfect fried chicken, to succulent salmon, to the best steak you’ve ever had in your life, helping you unlock the power of sous vide. What’s even better?  Visual Doneness takes the guesswork out of sous vide. • Step-by-step instructions, so you can learn as you go: Every cooking guide comes loaded with quick videos that’ll teach you new techniques and help you get the best results. • Notifications that let you know when your water is hot and your food is done, no matter where you are. Not ready to eat?  The this app App includes groundbreaking features like Visual Doneness, precise temperature control from anywhere, and a robust collection of recipes and cooking guides created by the ChefSteps team. this app and its app were built and designed from scratch to work together, and we’re just as dedicated to the quality of our products as we are to the food we make with them.  You can still use our sous vide guides and Visual Doneness in the this app App to figure out your favorite times and temperatures, then manually set your other tool and make amazing meals at home.  We’ll keep adding new guides (and updating old ones) all the time. • Visual Doneness: Choose exactly how you want your food to look when it’s done, then press go, and this app does the rest.  Chefs have been cooking sous vide for decades to get perfect proteins and amazing new textures.  From raw to ready, Joule coaches you through the whole process, so cooking sous vide is simple.  Get access to the best sous vide recipes and control this app, the world’s smallest, most powerful sous vide tool, with the this app App.  We’ll tell you how much longer your food can stay in without overcooking. • Bluetooth and Wifi control, so you can cook from anywhere.  But, it’s not fancy or complicated—this app heats water to a very specific temperature, so you can cook food gently, with super-human precision.  You tell us what you’re cooking, we tell you when it’s ready. Making a two-inch steak? Great.  CAN I STILL USE THE this app APP IF I HAVE ANOTHER SOUS VIDE TOOL, LIKE NOMIKU, SANSAIRE, OR ANOVA? Absolutely!  The water never gets hotter than you want the food to be, so it won’t overcook.  You can read more about this app and the this app App in publications like CNET, Wired, Lifehacker, Food & Wine, and Network World.  Just pick what you want to cook, and we’ll walk you through the rest.  Just tap the Start button, and this app will set a timer for perfect doneness.