Panna app not working? crashes or has problems?

Panna Status

Last Updated on 2020-03-03 by How 2 Media, Inc.

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No current problems

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📋 1 Reported Issues:

Angel 2022-12-05

I had the app years ago with it associated with my other email, foxyroxyangel@redacted I got the account through tmobile Tuesday promoting it. I have android and I want to start using that app again it was really useful. Now it's gone.

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Common Panna Problems & Solutions. Troubleshooting Guide

Table of Contents:

Panna iPhone Issues and Solutions

Panna iOS app crashes, not working, errors
Panna iOS app network issues
Panna on iOS has black/white screen

Panna Android App Issues and Solutions

Panna has errors/crashing/not working
Panna server network connectivity issues
Panna has black screen

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Panna iPhone Issues and Solutions

How to fix Panna app crashes or not working on Iphone (iOS):

Close and restart the Panna app on iPhone
Update Panna app to the Latest Version for iOS
Uninstall and reinstall Panna iPhone app
Update your iPhone to the latest iOS version

Fix Panna on iPhone unable to connect to server/internet connection issues::

To resolve Panna network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Panna Android App Issues and Solutions

Fix Panna not working on Android, crashes, errors or is unresponsive:

Force Stop the Panna App
1. On android, goto Settings » Panna » click [Force Stop]

Update Panna to the latest version on PlayStore

Clear Panna App Cache and Data:
1. On android, goto Settings » Apps » Panna » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Panna.

Fix Panna unable to contact server/ Panna internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Panna » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Panna » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Panna