CARET Legal Reviews

CARET Legal Reviews

Published by on 2025-01-16

🏷️ About: CARET Legal, formally known as Zola Suite, is the only law practice management application that was built for lawyers by lawyers, and the only with an all in one mindset - freeing your firm of clunky third party integrations and poorly planned design. CARET Legal Mobile gives you access to your important case information when you are on the road or in the courtroom.


       


Overall Customer Experience 😎


🫥 Neutral
49.9%

🤬 Negative experience
33.4%

😎 Positive experience
16.7%

~ from Justuseapp.com NLP analysis of 15 combined software reviews.



Read 6 Customer Service Reviews 😠💢

3.2 out of 5
Avoid this software

CARETLegal does not allow reviewing of invoices, severely limiting its functionality. CARETLegal and desktop software does not have a draft entry capability, so you have to enter every field in before it will accept the entry, and then cumbersomely open the entry in edit mode to change anything.

On the accounting side, basic financial information that every law firm needs (like what has been invoiced for a particular attorney or the firm for a set period) is missing. Only what has been entered into the system.

Our outdated and unsupported prior system was much better, frankly.

Worked before changing to Caret

Constantly gives errors and developer is unresponsive to reports

Meh

I was really excited to use Zola Suite after speaking with their sakes rep, Skyela. I jumped right in with both feet & connected LawPay, entered clients, & used the functionality.

Right away, it was clunky. You’re limited in the number of calendars you can connect, which for es you to leave the platform often through the day. Each time I left the platform, I realized it took longer for me to return.

Personally, I’m looking forward an all-in-one container where I can access everything I need. Each time I leave, my time tracker gets messed up. Each function requires another window to open — it’s not uncommon to have 10+ windows opening.

The functionality is far less than Clio. It has a CRM platform built in, but doesn’t really do much more than capture names, and you can’t access it at all in CARETLegal . You have to use the web browser.

They sell you as if you won’t need a third party accounting system AT ALL! Watch their videos, they push this hard. Except it’s a lie. You can’t run payroll or generate 1099’s.

I tried to address the issues with the company and seek discounts so my bookkeeper could access the platform, for example. Skyela literally told me she didn’t care about having us as a client. So…

Takeaway: they are willing to work with large firms, not small ones who are growing The “discounted” cost of $1k monthly is per user and to get an assistant, bookkeeper & accountant access, you’re looking at annual fees of $4k, let alone contractors. The functionality isn’t fully built out. CARETLegal isn’t entirely functional either.

Skip it & go straight to Clio who has years more experience and a better platform.

App keeps crashing

Every time I try to open CARETLegal with FaceID, it crashes.

Intuitive - Excellent customer care - SOLO perfect!

I really like CARETLegal . I’ve been a user for over one year. The customer support team listens to my suggestions and quickly addresses identified issues. CARETLegal “thinks” the way I do - very intuitive. All the features I need as a solo (criminal).

Great design and function

CARETLegal has all the features that I need. Plus the Zola suite team constantly comes out with new updates to add and to that feature list!



Is CARET Legal Safe? 🙏

Yes. CARET Legal is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 15 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.2/5 . Justuseapp Safety Score for CARET Legal Is 33.3/100.

Safety Analysis

46.7% of users say app is Risky 🚨
46.7%

46.7% of users say app is Safe 👍
46.7%

6.7% of users have Some Concerns ⚠️
6.7%


Is CARET Legal Legit? 💯

Yes. CARET Legal is legit, but not 100% legit to us. This conclusion was arrived at by running over 15 CARET Legal User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CARET Legal Is 100/100..

🔏 Privacy & Data Safety

CARET Legal collected the following data from you:

  • Data Linked to You:
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics

How was your experience with CARET Legal? Post a Review




Features

CARET Legal, formally known as Zola Suite, is the only law practice management application that was built for lawyers by lawyers, and the only with an all in one mindset - freeing your firm of clunky third party integrations and poorly planned design.

CARET Legal allows you to keep your private contacts and case-related contacts separate by providing you with a contact management system for your cases and your firm.

Meeting with a client outside of the office and want to jot down a few notes? CARET Legal features a complete notes system that allows you to easily record new notes and access older ones.

CARET Legal Mobile makes it easy to keep track of all of your tasks (overdue, current and upcoming).

CARET Legal Mobile makes it easy to create new time-entries on the go so you never fail to record and consequently bill for your hard work.

  Contact Support
Developer:
Zola Media LLC


Website: