Contact Qantas Entertainment

Contact Qantas Entertainment Support


Company Name:

About: Stream over 10,000 hours of movies, TV shows and more on your next domestic
flight directly to your personal device. Download the Qantas Entertainment App
before you fly to start watching from the moment you board, until landing at
your destination.


 
  2026-04-06

Qantas Entertainment Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Qantas Entertainment Website

Privacy Policy: http://www.qantas.com.au/travel/airlines/privacy/global/en

Developer: Qantas Airways Limited







3 Most reported problems πŸ˜”πŸ’”

4.3 out of 5

App not working

2025-02-25

by Ghgjjhjgfg

On board qantas flight. Latest version not working on iOS 13. Failing to link with location services despite permission settings being active. Please download alternative entertainment on your device if you use an Apple product as you will be stuck with nothing.

Tv

2025-02-26

by Ghhfddvjk

It will be better if you had a tv in the plane.

My battery died and there was no charger.

Useless

2025-02-27

by Corne Steyn

Scan the QR code to a movie or show you want to watch on the airplane. This opens the browser, then opens the AppStore so you can download the Entertainment App. Okay, all done. So scan the QR code again. This opens the browser, then opens the AppStore and takes you to the Entertainment App you just downloaded. You hit open, which opens the entertainment app but does not take you to the show you want to watch. The app also has no search function. So long story short. It’s useless.


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  1. Pulling issues faced by users like you is a good way to draw attention of Qantas Entertainment to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Qantas Entertainment customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Qantas Entertainment.


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